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1419641
COLOMBIA MOVIL TIGO
Description
Mind Map on COLOMBIA MOVIL TIGO, created by andresgomez_1986 on 07/10/2014.
Mind Map by
andresgomez_1986
, updated more than 1 year ago
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Created by
andresgomez_1986
over 9 years ago
16
0
0
Resource summary
COLOMBIA MOVIL TIGO
MIX DE MARKETING AMPLIADO
PLAZA
CENTROS DE EXPERIENCIA
INTANGIBILIDAD
PRODUCTO QUE NO VE EL CLIENTE PERO LO USA
PRODUCTO
TIEMPO AL AIRE
PRECIO
MINUTOS Y SEGUNDOS
INSEPARABILIDAD
CONSUMO DE VOZ E INTERNET
COSTO
PROMOCIÓN
PLANES Y ESTRATEGIAS
CARACTER PERECEDERO
ES IMPOSIBLE GUARDAR EL TIEMPO EN VOZ E INTERNET QUE NO USA EL CLIENTE
SERVICIO AL CLIENTE
DEMOSTRACIÓN FISICA
CENTROS DE EXPERIENCIA TIGO
PROCESOS
PERSONAL
PRODUCTIVIDAD
EXPERIENCIAS DIFERENTES, MODELOS DE ATENCIÓN PERSONALIZADOS
HETEROGENEIDAD
EXPERIENCIA DIFERENTE CON CADA COMPAÑÍA MÓVIL
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