Business Management Unit 3- 2014

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Mind Map on Business Management Unit 3- 2014, created by meaghan-n on 10/23/2014.
meaghan-n
Mind Map by meaghan-n, updated more than 1 year ago
meaghan-n
Created by meaghan-n over 10 years ago
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Resource summary

Business Management Unit 3- 2014
  1. Characteristics of a Large- scale organisation
    1. Employee 200+
      1. Assets worth more than $200 million
        1. Revenue in the millions
        2. Unique nature of a Large- scale organisation
          1. Large contribution to the economy
            1. Has management structure
              1. Operates in many countries
              2. Types of Large- scale organisation
                1. Government business enterprise
                  1. Corporations
                    1. Not for Profit
                    2. Management function
                      1. Finance
                        1. Operations
                          1. Research and developement
                            1. Marketing
                              1. Human Resources
                              2. Environment
                                1. Internal
                                  1. Operating
                                    1. Macro
                                    2. Contributions to the economy
                                      1. Contribution to employment
                                        1. Contribution to research and development
                                          1. Contribution to infrastructure growth
                                            1. Outsourcing
                                              1. Downsizing
                                                1. Damage to the environment
                                                2. Performance indicators
                                                  1. % of market share
                                                    1. Rate of productivity growth
                                                      1. Number of sales
                                                        1. Results of staff/ customer satisfaction
                                                          1. Staff turnover
                                                            1. Level of wasteage
                                                              1. number of customer complaints
                                                                1. number of workplace accidents
                                                                2. Social and ethical responsibility
                                                                  1. Management structures
                                                                    1. Divisional
                                                                      1. Functional
                                                                        1. Matrix
                                                                        2. Management roles
                                                                          1. Organising
                                                                            1. Planning
                                                                              1. Leading
                                                                                1. Controlling
                                                                                2. Policy
                                                                                  1. Management Skill
                                                                                    1. Communication
                                                                                      1. Delegation
                                                                                        1. Negotiation
                                                                                          1. Teamwork
                                                                                            1. Problem Solving
                                                                                              1. Time management
                                                                                                1. Stress Management
                                                                                                  1. Emotional intelligence
                                                                                                  2. Management Styles
                                                                                                    1. Autocratic
                                                                                                      1. Persuasive
                                                                                                        1. Consultative
                                                                                                          1. Participative
                                                                                                            1. Laissez-faire
                                                                                                            2. Operations Management function
                                                                                                              1. Characteristics of operations function
                                                                                                                1. Productive
                                                                                                                  1. Transformation process
                                                                                                                  2. Elements
                                                                                                                    1. Inputs
                                                                                                                      1. Process
                                                                                                                        1. Outputs
                                                                                                                        2. Productivity
                                                                                                                          1. amount of inputs used compared to the amount of output produced
                                                                                                                          2. Strategies
                                                                                                                            1. Materials Management
                                                                                                                              1. Quality Management
                                                                                                                                1. Technology
                                                                                                                                2. Ethical and social responsible
                                                                                                                                  1. Managing inputs appropriately
                                                                                                                                    1. Managing suppliers appropriately
                                                                                                                                      1. Managing staff appropriately
                                                                                                                                        1. Managing customers relationship appropriately
                                                                                                                                        2. Layout
                                                                                                                                          1. Office
                                                                                                                                            1. Retail
                                                                                                                                              1. Process
                                                                                                                                                1. Product
                                                                                                                                                  1. Fixed Position
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