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1520350
Business Management Unit 3- 2014
Description
Mind Map on Business Management Unit 3- 2014, created by meaghan-n on 10/23/2014.
Mind Map by
meaghan-n
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Created by
meaghan-n
over 10 years ago
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Resource summary
Business Management Unit 3- 2014
Characteristics of a Large- scale organisation
Employee 200+
Assets worth more than $200 million
Revenue in the millions
Unique nature of a Large- scale organisation
Large contribution to the economy
Has management structure
Operates in many countries
Types of Large- scale organisation
Government business enterprise
Corporations
Not for Profit
Management function
Finance
Operations
Research and developement
Marketing
Human Resources
Environment
Internal
Operating
Macro
Contributions to the economy
Contribution to employment
Contribution to research and development
Contribution to infrastructure growth
Outsourcing
Downsizing
Damage to the environment
Performance indicators
% of market share
Rate of productivity growth
Number of sales
Results of staff/ customer satisfaction
Staff turnover
Level of wasteage
number of customer complaints
number of workplace accidents
Social and ethical responsibility
Management structures
Divisional
Functional
Matrix
Management roles
Organising
Planning
Leading
Controlling
Policy
Management Skill
Communication
Delegation
Negotiation
Teamwork
Problem Solving
Time management
Stress Management
Emotional intelligence
Management Styles
Autocratic
Persuasive
Consultative
Participative
Laissez-faire
Operations Management function
Characteristics of operations function
Productive
Transformation process
Elements
Inputs
Process
Outputs
Productivity
amount of inputs used compared to the amount of output produced
Strategies
Materials Management
Quality Management
Technology
Ethical and social responsible
Managing inputs appropriately
Managing suppliers appropriately
Managing staff appropriately
Managing customers relationship appropriately
Layout
Office
Retail
Process
Product
Fixed Position
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