UNDERSTANDING PROCESS AND PROCESS REDESIGN

alejandro_mako
Mind Map by alejandro_mako, updated more than 1 year ago
alejandro_mako
Created by alejandro_mako almost 5 years ago
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MAPA MENTAL STEVE STANTON
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UNDERSTANDING PROCESS AND PROCESS REDESIGN
1 2 DIFFERENTS TYPE OF PROCESS IMPROVEMENT
1.1 THE TWO FLAVORS OF PROCESS PAYOFF
1.1.1 TACTICAL: LOWER COST AND HIGHER CUSTOMER SATISFACTION
1.1.1.1 STRATEGIC: LONG-TERM SUSTAINABILITY
2 BLACK BOX
2.1 INPUT
2.1.1
2.1.1.1 OUTPUT WITH A HIGHER VALUE
3 EVERY PROCESS HAS THIS STRUCTURE
3.1
4 THE STRATEGIC IMPACT OF PROCESSES
4.1 EXAMPLES OF SUCCES BY THE POWER OF THEIR PROCESSES
4.1.1
4.1.2
4.1.3
5 PROCESSES MAY SEEN ABSTRACT BUT THROUGH THEM THE ORGANIZATION CAN ACHIEVE THEIR GOALS
6 WHAT´S GOING ON IN THE TODAYS WORLD
6.1 DRIVING FACTORS: GLOBAL MARKETPLACE,NEW TECHNOLOGIES,CUSTOMERS HAS MORE CHOICES THAN EVER BEFORE
6.1.1 THE NEW WORLD
6.1.1.1 EXTREME COMPLEXITY,RAPID PACE OF CHANGE
7 WHAT DOES ORGANIZATION NEEDS TO SUCCED
7.1
7.2
7.3
8 PROCESS PRINCIPLES: YOU ARE WHAT YOU DO,TOMORROW WILL NOT BE AS YESTERDAY,STRATEGY IS A PROCESS NOT A BINDERS
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