HiCorder

Xenócrates Mello
Mind Map by Xenócrates Mello, updated more than 1 year ago
Xenócrates Mello
Created by Xenócrates Mello almost 5 years ago
3
0

Description

Mental Map to describe the main functions of HiCorder Live Media

Resource summary

HiCorder
1 Recording
1.1 Call Type
1.1.1 TDM
1.1.2 SIP / TLS
1.1.3 HFA
1.2 Recording Type
1.2.1 OnDemand
1.2.2 Fulltime
1.2.3 Selective
1.2.3.1 Endpoints
1.2.3.2 User
1.2.3.3 Queue
1.3 Passive / Active
2 Quality Management
2.1 Reporting
2.2 Evaluation
3 CallCenter
3.1 Users
3.2 Endpoints
3.3 Supervisor
4 Support
4.1 Switches
4.1.1 HiPath 3000
4.1.2 OpenScape 4000
4.1.3 OpenScape Voice
4.2 Integration
4.2.1 OSCC
4.2.2 OSV
4.2.3 OS4000
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