6b - Change Management

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Mind Map on 6b - Change Management, created by James_Dove on 04/25/2015.
James_Dove
Mind Map by James_Dove, updated more than 1 year ago
James_Dove
Created by James_Dove almost 11 years ago
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Resource summary

6b - Change Management
  1. Process of change management
    1. Identify need for change
      1. Decide if change is necessary
        1. Share the vision
          1. Plan the change
            1. Implement the change
              1. Assessment
              2. Staff
                1. Staff capability
                  1. Do employees have the skills
                    1. Training required
                    2. Are employees too skilled
                      1. Are employees capable
                        1. Can they cope with change
                          1. Is there too much change
                            1. Is there time to learn new procedures
                          2. Staff views
                            1. Natural resistance to change
                              1. Change must be necessary
                                1. Employees worried about job security
                                  1. Staff comfortable in existing environment
                                    1. Do they need to re-locate
                                  2. Systems
                                    1. New software must be tested - it must do the job it is designed to do
                                      1. Data needs transferring - date and time needs planning
                                        1. Employees need training - new software, procedures
                                          1. Contigency plans are needed in case of failure
                                          2. Equipment
                                            1. Equipment needs to be purchased
                                              1. If it is faulty, employees will resist the change
                                                1. It must be:
                                                  1. Fit for purpose
                                                    1. Delivered on time
                                                      1. Fully tested
                                                    2. Accommodation
                                                      1. New equipment requires accommodation
                                                        1. Temporary accommodation may be required during changeover
                                                          1. Employees may have to work with different people
                                                            1. New buildings may be required
                                                              1. Employees may have to re-locate
                                                              2. Offices may need:
                                                                1. Re-designing
                                                                  1. New cabling
                                                                    1. New furniture
                                                                      1. Air conditioning
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