Sales Process (Workflow)

sales@rainforestfood
Mind Map by sales@rainforestfood, updated more than 1 year ago
sales@rainforestfood
Created by sales@rainforestfood almost 5 years ago
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Sales Process (Workflow)
1 Leads
1.1 Prospect/Opportunity (qualified leads) with defined needs/requirements (product/ volume/ time frame)
1.1.1 Sales
1.1.1.1 After- Sales
1.1.1.1.1 Courtesy Call/Email
1.1.1.1.1.1 Follow Up Communication
1.1.1.1.1.1.1 Within 7 days (Satisfaction level: delivery/products/ process)
1.1.1.1.1.2 Order Dispatch Day
1.1.1.2 Payment Process (Proforma Invoice/ Order Confirmation)
1.1.1.2.1 Product Preparation/Packing
1.1.1.2.1.1 Order Dispatch
1.1.1.2.1.1.1 Order Delivery
1.1.1.2.1.1.1.1 Final Sales Invoice
1.1.1.3 CAM
1.1.2 SDM
1.1.3 CAM
1.1.4 REMEMBER! % Confidence!
1.1.5 Proposal/ Sales Quotation
1.1.5.1 Negotiation
1.1.5.1.1 Decision
1.1.6 WON
1.1.7 LOST/ CANCELLED
1.1.7.1 REMEMBER!Provide the exact reason
1.2 SDM-Sales Development Manager
1.2.1 Leads from NEW/NOT active Contacts
1.2.1.1 Sources
1.2.1.1.1 Trade Shows
1.2.1.1.2 Alibaba
1.2.1.1.3 "Old" Data Base
1.2.1.1.4 Website
1.2.1.1.5 Web Search
1.3 CAM-Customer Account Manager
1.3.1 Leads from EXISTING Customers
2 The process must be recorded/followed in CRM
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