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85. People will always make mistakes; there is no fail-safe product
Description
Mind Map on 85. People will always make mistakes; there is no fail-safe product, created by mvaldiv0 on 24/09/2015.
Mind Map by
mvaldiv0
, updated more than 1 year ago
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Created by
mvaldiv0
over 8 years ago
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Resource summary
85. People will always make mistakes; there is no fail-safe product
The best error message is no error message
Meaning that the system is designed so that no one makes error
But when something goes wrong, it is important that people know what to do about it
An error message should:
Tell the person what he or she did wrong
Explain the problem
Instruct the person how to correct it
Be written in plain language and use active voice
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