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Advanced Troubleshooting

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cisco IT Essentials Mind Map on Advanced Troubleshooting, created by jadelusi on 26/02/2014.
jadelusi
Mind Map by jadelusi, updated more than 1 year ago
jadelusi
Created by jadelusi about 10 years ago
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Resource summary

Advanced Troubleshooting
  1. steps of troubleshooting
    1. 2.Establish a theory of probable cause
      1. 1.identify the problem
        1. 3.the theory to determine cause
          1. 4. Establish a plan of action to resolve the problem and implement a sloution
            1. 5. Verify full system functionality and, if applicable, implement a solution
              1. 6. Document finds, Actions and Outcomes
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