Non Verbal communication

Paralinguistics - Vocal features that accompany speech
Non-verbal communication - Conveying messages that do not require the use of words or vocal sounds
Communication - Passing information from one person to the other
Verbal communication
1. Verbal communication - Conveying messages using words or vocal sounds
2. Argyle, Alkema and Gilmour - Participants either heard friends or hostile messages either said in a friendly tone. e.g. Hostile message in friendly tone. When participants were asked to interperet message it was found that tone of voice had around 5 times the effect of the message itself.
  1. Tone of voice very important in portraying messages
3. Davitz and Davitz - Participants told to listen to a tape and identify the persons' emotions from the paralinguistic cues. Tone of voice, emphasis and intonation. Very hight accuracy in recognising the emotions: affection, amusement, disgust and fear
  1. Paralinguistics has great importance when judging emotion

Resource summary

	Created by joshua6729 almost 11 years ago