Strategic Role of Operations Management
Outline some of the roles of operations management
What syllabus sub points come under "Strategic Role of Operations Management?"
Also give some detail on each.
What are the type of products are there? (4 combining types)- give examples
Goods/Services in different industries
What are the 3 types of industries goods/services appear in and give detail
Identify all the influences on Operations Management
How does globalisation impact on a business?
Outline how technology could impact on a bus.
Describe how you can achieve quality in products (goods and services)
In relation to Quality Expectations, what does lean production and Total quality management refer to?
Give examples of Quality expectations
Outline cost-based competition and give a relevant example
Explain how government policies have an effect on a business
Describe the four legal regulations that can influence a businesses practices.
*In one of them you will need to give specific examples of regulations*
Environmental Sustainability needs to be considered as a business.
Identify ways in which it influences on a business and/or the things that need to be considered
Describe each dot point under "corporate social responsibility"
CSR= doing more than just complying with the law, rather having a respect for the community, environment and customers. Having open, and accountable bus. actions
What is social responsibility
How can a bus. ensure they are environmentally sustainable
Provide some case studies for the influences on operations.
Describe and give examples for transformed inputs
Describe transforming inputs and give examples
What is value adding in the operations process?
What are the 4 V's in the transformation process?
Define volume refers to in the transformation process and explain how lead time can be affected.
Outline variety in the transformation process and give an example
Explain variations in demand
Describe visibility (customer contact)
Discuss Mass, Batch and Cellular production
Define sequencing and scheduling and what is included in it.
Discuss the purpose of a Gnatt chart
Explain the purpose of a critical path analysis
Explain the features of TECHNOLOGY in the operations process
Describe task design in the operations process....
Describe the types of process layout
Describe monitoring, controlling and improvement in the transformation process.
Describe the two main elements of outputs (according to the syllabus)
List all the operations strategies...(9)
Identify the performance objectives in operations management.
Describe quality as a performance objective
Describe speed as a performance objective
Describe dependability as a performance objective
Describe flexibility as a performance objective
Describe customisation in relation to performance objectives
Describe costs in terms of performance objectives
In relation to "new product/service design and development", what are some ways a business can be first to the market and be a market share leader?
Outline the two approaches a business owner can take when designing new products and services
Outline the steps in designing and developing a new good.
Outline the features of designing and developing a new service.
Explain what is meant by supply chain management
Explain logistics management
Explain e-commerce in relation to supply chain management
Explain global sourcing in relation to supply chain management, in reference to key terms
What are some of the goals of supply chain management?
Give an e.g of supply chain management
Discuss outsourcing with reference to a case study
Give a case study for outsourcing
Describe leading edge and established technology
Discuss the benefits and limitations of holding stock
Describe the inventory management approaches that a business owner could possibly use
Describe the various types of quality management in the operations function
Why may a bus. be resistant to change?
How can a business effectively overcome resistance to change?
In relation to global factors in the operations function, describe global sourcing
Explain economies of scale in relation to operations strategies
What is meant by scanning and learning in the global market?
Discuss research and development and the importance of it in a business