Mobi and I-Bank Product knowledge test.

Question 1 of 20

Medal-premium 1

1. KCB customer can register him/herself in mobi banking through ;

Select one of the following:

  • a) Fill online request form available in KCB website

  • b) Register through an ATM machine

  • c) Visit any KCB branch to fill the request

Question 2 of 20

Medal-premium 1

2. As soon as the customer is connected to mobile banking ;

Select one of the following:

  • a) Will receive a sms informing him his 5 digits password

  • b) Will receive a sms informing him his 4 digits password

  • c) Will receive a sms informing him his 3 digits password

Question 3 of 20

Medal-premium 1

3. How to access the mobi banking menu

Select one of the following:

  • a) *150* 00#

  • b) *150*44#

  • c) *150*22#

Question 4 of 20

Medal-premium 1

4. With KCB mobi you will be able to do all the functions mentioned below except

Select one of the following:

  • Personal loan application

  • Cheque book ordering

  • Transfer from one KCB account to another

Question 5 of 20

Medal-premium 1

5. What to do when someone forget his mobi password

Select one of the following:

  • a) Call customer care number to get a new password

  • b) Visit KCB branch to request for a password reset

  • d) Can reset him/herself on his mobile

Question 6 of 20

Medal-premium 1

6. How much does it cost to buy airtime using mobile banking

Select one of the following:

  • a) Tzs. 500/=

  • b) Tzs. 1000/=

  • c) No charges

  • d) Tzs. 200/=

Question 7 of 20

Medal-premium 1

7. How much does it cost to transfer from account to wallet (mobile money e.g. Tigo Pesa, Airtel money and Mpesa)

Select one of the following:

  • a) Tzs. 500/=

  • b) Tzs. 1000/=

  • c) Tzs. 200/=

Question 8 of 20

Medal-premium 1

8. How do I enable SMS alert on Mobi menu;

Select one of the following:

  • (a) Go to menu then other/huduma services/huduma za kibenki/enable

  • (b) Other services\banking services\enable alert\credit/debit\choose amount

  • (c) Go to KCB malipo

Question 9 of 20

Medal-premium 1

9. Where the intra bank transfer menu is ?

Select one of the following:

  • (a) KCB malipo

  • (b) Fund transfer

  • (c) Balance enquiry

  • (d) Agency service

Question 10 of 20

Medal-premium 1

How do I download mobi apps;

Select one of the following:

  • (a) https://mobile.banking.app

  • (b) Htts://mbanking.kcbbankgroup.com

  • (c) https://mbanking.kcbbankgroup.com

Question 11 of 20

Medal-premium 1

1. I-Bank Business customers verify their access using ;

Select one of the following:

  • a) 5 digit password sent on their mobile / email

  • b) The physical token which generates one time password

  • c) A password given to them by bank officer

Question 12 of 20

Medal-premium 1

2. If I forget my password can I reset my I-Bank password by

Select one of the following:

  • a) Resetting my self-using self /online reset

  • b) Visiting KCB branch to reset

  • c) Call / or write to customer care

Question 13 of 20

Medal-premium 1

3. The following function are available under account information menu ;

Select one of the following:

  • a) Balance Overview and account statement

  • b) Balance overview and fund transfer

  • c) Fund transfer and authorization

Question 14 of 20

Medal-premium 1

4. I can change my user ID using;

Select one of the following:

  • (a) Using the tool menu

  • (b) User tool/change user login

  • (c) Account information menu

Question 15 of 20

Medal-premium 1

6. Which transfer are found on transfer menu

Select one of the following:

  • (a) Within KCB and local banks

  • (b) Swift

  • (c) RTGS

  • (d) All of them

Question 16 of 20

Medal-premium 1

17. To join internet banking service you need to Contact your nearby KCB branch to fill the forms and immediately your profile will be created

Select one of the following:

  • True
  • False

Question 17 of 20

Medal-premium 1

2. Can I view previous payments I have made on Internet Banking

Select one of the following:

  • True
  • False

Question 18 of 20

Medal-premium 1

3. Do I have to use computer to access internet banking service

Select one of the following:

  • True
  • False

Question 19 of 20

Medal-premium 1

4. Customers using Internet Banking are be charged monthly access fee

Select one of the following:

  • True
  • False

Question 20 of 20

Medal-premium 1

5. Fees charged for fund transfers depending on amount, and inter-bank charges

Select one of the following:

  • True
  • False
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Mobi and I-Bank Product knowledge test.

Edgar Masatu
Quiz by , created over 1 year ago

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Edgar Masatu
Created by Edgar Masatu over 1 year ago
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