business correspondence

Question 1 of 12

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what is the meaning of business correspondence:

Select one or more of the following:

  • write and receive letters in his day to-day transactions, which may be called business correspondence

  • Business letter is the process of accomplishing a business transaction in written form

  • Communication through exchange of letters is known as correspondence

Question 2 of 12

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What is business letter:

Select one or more of the following:

  • It is a letter written in formal language, used when writing from one business organization to another

  • consist of the basic foundations for the presentation of a formal letter

  • It is a letter written in formal or informal language, used when writing from one business organization to another

Question 3 of 12

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which are the principals Characteristic in business correspondence?

Select one or more of the following:

  • courteous,correct,clear,concise,complete

  • coherent,correct,complete,concrete,concise

  • complete,convincing,correct,clear,concrete

Question 4 of 12

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Intra office communication should be :

Select one or more of the following:

  • intern, outside organisation,email,memo,colleagues

  • within organisation,colleagues ,different department,email,memo,levels,letters

  • external,within organisation, clients,email,memo,colleagues

Question 5 of 12

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what is the most common way to write the day in English:

Select one or more of the following:

  • Day/month/year

  • Year/month/day

  • Month/day/year

Question 6 of 12

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what is the meaning of "CC"

Select one or more of the following:

  • extracopies

  • courtesy copy

  • complementary closing

Question 7 of 12

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what is the synonym of acknowledgement:

Select one or more of the following:

  • refusal

  • recognition

  • complaint

Question 8 of 12

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How may types of business letter you can find:

Select one or more of the following:

  • 10

  • 7

  • 6

Question 9 of 12

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the complementary closing can be formal and informal

Select one of the following:

  • True
  • False

Question 10 of 12

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The reference line is placed between one and four lines below the date

Select one of the following:

  • True
  • False

Question 11 of 12

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Complaint letter is Writing a formal letter of complaint remains an effective way to alert a company to a problem. This page includes guidelines for structuring your complaint, suggestions for style, and example letters.

Select one of the following:

  • True
  • False

Question 12 of 12

Medal-premium 1

The types of business letter are:
adjustment,complaint,personal,acknowledgment,quotation

Select one of the following:

  • True
  • False
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business correspondence

tatyfurnieles_01
Quiz by , created over 1 year ago

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tatyfurnieles_01
Created by tatyfurnieles_01 over 1 year ago
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