What is correspondence ?
It is the communication or exchange of information in a written format for the process of business activities.
It is the communication through exchange of letters
what is business correspondence?
It is a written communication between two friends
It is the communication or exchange of information in a written format for the process of business activities
what is the last method of business communication?
What is a letter?
A letter is a written message from one party to another containing information.
A letter is a paper where you can write your feelings and thoughts.
What is the best way to write a letter?
To be courteous, clear, complete, concise and correct.
To be polite, use humour and slangs.
What is the purpose of writing for business?
Informe, write an information and greet someone.
Informe, call to action and persuade.
What are the parts of a business letter?
The heading, date, the greeting, the body, and enclosures.
The Heading, date, the Inside Address, the Greeting, the Subject Line, the Body Paragraphs, the Complimentary close, signature and writer’s identification and Initials, Enclosures, Copies.
Choose a complimentary close
Sincerely, yours truly, sincerely yours.
Dear Mr./Ms. Smith, Dear Sir or Madam:
what are the different types of letters for business activities?
Quotation, order, acknowledgement, refusal, complaint and adjustment.
Quotation, order, acknowledgement and friendship letters.
When we write a quotation letter, ¿What do we need to know?
The price of articles or services
The price for sending correspondence
What is order letter?
This letter helps in culminating something that is initiated by someone.
An Order Letter is the one that is written by the person/company placing the request of purchase from another company.
Which is the letter that respond to an order letter?
How should we write a refusal letter?
By using courtesy.
With a blunt answer.
In a complaint letter, we have to....?
Tell exactly what is wrong.
Tell exactly what is good.
An adjusment letter usually answer ..... ?
A complaint letter.
An order letter.