business correspondence

Question 1 of 16

Medal-premium 1

Writing Style of Business Documents Language Clear,Concise,Coherent and Correct

Select one of the following:

  • True
  • False

Question 2 of 16

Medal-premium 1

InternationalCorrespondence not use commonly understood words and phrases

Select one of the following:

  • True
  • False

Question 3 of 16

Medal-premium 1

Intra-officecommunication Internal, Within organisation, Colleagues, different departments, levels, Email,Memo,Letter (less common)

Select one of the following:

  • True
  • False

Question 4 of 16

Medal-premium 1

Communication through exchange of letters is known as correspondence

Select one of the following:

  • True
  • False

Question 5 of 16

Medal-premium 1

Before writing the letter, you must not determine your purpose and audience

Select one of the following:

  • True
  • False

Question 6 of 16

Medal-premium 1

business information can be provided and obtained economically and conveniently through letters

Select one of the following:

  • True
  • False

Question 7 of 16

Medal-premium 1

Business not requires information regarding competing products, prevailing prices, promotion, market activities, etc.

Select one of the following:

  • True
  • False

Question 8 of 16

Medal-premium 1

According to Hanson, “The letters which are exchanged among businessmen connected with business affairs are called business or commercial letters.”

Select one of the following:

  • True
  • False

Question 9 of 16

Medal-premium 1

The Letterhead is not Parts of the Business Letter

Select one of the following:

  • True
  • False

Question 10 of 16

Medal-premium 1

The Inside Address should be identical to the one written in the envelope

Select one of the following:

  • True
  • False

Question 11 of 16

Medal-premium 1

In Europe not use a comma after the salutation in the business letter

Select one of the following:

  • True
  • False

Question 12 of 16

Medal-premium 1

TYPES OF BUSINESS LETTERS, QUOTATION LETTERS, ACKNOWLEDGMENT LETTERS, COMPLAINT LETTERS, ORDER LETTERS, REFUSAL LETTERS, ADJUSTMENT LETTERS

Select one of the following:

  • True
  • False

Question 13 of 16

Medal-premium 1

Letters of quotation are letters in which the price of articlesor services is given or requesested

Select one of the following:

  • True
  • False

Question 14 of 16

Medal-premium 1

An Order Letter shouldnt be addressed to the person responsible for executing the order

Select one of the following:

  • True
  • False

Question 15 of 16

Medal-premium 1

A refusal should never be used with a blunt answer

Select one of the following:

  • True
  • False

Question 16 of 16

Medal-premium 1

The adjustment letter is a communication intended toarrange or settle some pending matters

Select one of the following:

  • True
  • False
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business correspondence

Adriana Tatis
Quiz by , created over 1 year ago

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Adriana Tatis
Created by Adriana Tatis over 1 year ago
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