Business correspondence test

Question 1 of 15

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communication through exchange of letters in known as correspondence

Select one of the following:

  • True
  • False

Question 2 of 15

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According to Hanson, “Business letter is the process of accomplishing a business transaction in written form.”

Select one of the following:

  • True
  • False

Question 3 of 15

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Everyone is Mr., Mrs., Miss, or Ms. even though they are architects, engineers, etc. is a Signature

Select one of the following:

  • True
  • False

Question 4 of 15

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The letter head is the first part of the business letter.It includes all of some of the information bellow:

Select one of the following:

  • True
  • False

Question 5 of 15

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The date is written to 20 spaces from the upper edge of the paper, or 2 lines bellow the letterhead.

Select one of the following:

  • True
  • False

Question 6 of 15

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The Inside Address is placed two to ten lines below the date

Select one of the following:

  • True
  • False

Question 7 of 15

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-Use commonly understood words and phrases
-Avoid humour, jargon, idioms, slang
-Consider decision-making style of recipient's culture
Is about the culture ?

Select one of the following:

  • True
  • False

Question 8 of 15

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Dear Mr.Smith: is a example about the signature

Select one of the following:

  • True
  • False

Question 9 of 15

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The message should be short, clear, easy to read, polite, and grammatically correct.

Select one of the following:

  • True
  • False

Question 10 of 15

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Sometimes business letters are written to create and enhance goodwill.

Select one of the following:

  • True
  • False

Question 11 of 15

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Simplicity. Is a inner features of agood business letter.

Select one of the following:

  • True
  • False

Question 12 of 15

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The Inside Address shouldn't be identical to the one written in the envelope.

Select one of the following:

  • True
  • False

Question 13 of 15

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In the United States people use two periods -colon (:)after the salutation in the business correspondence and a comma (,) after the salutation in the personal correspondence.

Select one of the following:

  • True
  • False

Question 14 of 15

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It is necessary to have the signature machine typed because many signatures are partially or totally illegible.

Select one of the following:

  • True
  • False

Question 15 of 15

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if you are going to include a courtesy copy or “CC”,write it on the left side, two lines after the signature or any other annotation that comes before is a extra copies

Select one of the following:

  • True
  • False
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Business correspondence test

Noily Andrea Zab
Quiz by , created over 1 year ago

Business correspondence test

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Noily Andrea Zab
Created by Noily Andrea Zab over 1 year ago
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