Chapter 3 Review

Question 1 of 21

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A technician is troubleshooting a PC that will not boot. When the PC is powered on, it emits a series of beeps and indicates that the BIOS settings have changed and need to be reconfigured. The technician reconfigures the BIOS settings, saves them, and the computer boots. Later when the PC is powered off and back on again, the same error message appears, and all the BIOS changes are gone. What should the technician do to fix the problem?

Select one of the following:

  • Reseat the RAM

  • Replace the motherboard.

  • Upgrade the BIOS firmware

  • Replace the CMOS battery

Question 2 of 21

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What type of connector would be used to supply power to a PATA optical drive?

Select one of the following:

  • PS/2

  • AT

  • Berg

  • Molex

Question 3 of 21

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What is the best way to apply thermal compound when reseating a CPU?

Select one of the following:

  • Put a thick layer of thermal compound over the existing thermal compound before reseating the CPU.

  • Clean the CPU and the base of the heat sink with isopropyl alcohol before applying the thermal compound.

  • Scrape off the old thermal compound on the heat sink with a sharp knife and apply the thermal compound liberally/

  • Change the base of the heat sink before applying the thermal compound.

  • Use rubbing alcohol to clean the base of the heat sink before applying thermal compound.

Question 4 of 21

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A technician has assembled a new computer and must now configure the BIOS. At which point must a key be pressed to start the BIOS setup program?

Select one of the following:

  • After the POST, but before Windows starts to load

  • During the Windows load process

  • Before the computer is powered on

  • During the POST

Question 5 of 21

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A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a video subsystem problem. How does the POST indicate the error?

Select one of the following:

  • by issuing a number of beeps

  • by flashing the LED on the front of the computer case a number of times

  • by locking the keyboard

  • by placing an error message in the BIOS

Question 6 of 21

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You are monitoring a new technician who is installing a device driver on a Windows-based PC. The technician asks why the company requires the use of signed drivers. What would be the best response to give?

Select one of the following:

  • A signed driver has been approved by the company that created the device driver.

  • A signed driver has passed the lab test of Microsoft for quality and helps prevent a system from being compromised.

  • An unsigned driver can cause files to be fragmented as they are processed.

  • Signed drivers prevent physical damage to devices.

Question 7 of 21

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What is an important step when installing a second PATA hard drive in a computer?

Select one of the following:

  • Set the drive ID number with the correct jumper.

  • Ensure that pin one of the PATA data cable is correctly aligned with the connector.

  • Configure the BIOS settings to auto-detect the master drive.

  • Set the swap file size on the new drive.

  • All companies making devices for a Windows computer have to have Microsoft sign off on the new driver before it can be added to the operating system.

Question 8 of 21

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What number of disks is the required minimum to implement RAID 0?

Select one of the following:

  • 2

  • 1

  • 3

  • 4

Question 9 of 21

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A technician is assembling a new computer. Which two components are often easier to install before mounting the motherboard in the case? (Choose two.)

Select one or more of the following:

  • sound card

  • video card

  • CPU

  • NIC

  • memory

Question 10 of 21

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A technician is troubleshooting a computer that has a malfunctioning floppy drive. The technician observes that the floppy drive light remains lit constantly. What should the technician do to repair the problem?

Select one of the following:

  • Connect the data cable making sure that the colored stripe on the cable is aligned with pin 1 on the drive and the motherboard.

  • Remove the floppy drive via Add/Remove Hardware

  • Change the jumper setting to master for the floppy drive.

  • Replace the floppy drive.

Question 11 of 21

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A technician is installing additional memory in a computer. How can the technician guarantee that the memory is correctly aligned?

Select one of the following:

  • The label on the memory module should always face the CPU.

  • The arrows on the memory module should be aligned with the arrows on the motherboard slot.

  • A notch in the memory module should be aligned with a notch in the memory slot.

  • Memory slots are color coded, with one end red and one end blue

Question 12 of 21

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What is used to prevent the motherboard from touching metal portions of the computer case?

Select one of the following:

  • ZIF sockets

  • an I/O shield

  • thermal compound

  • standoffs

Question 13 of 21

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What is an advantage of using signed drivers?

Select one of the following:

  • They never need upgrading.

  • They are verified to be compatible with the operating system.

  • They are guaranteed by the manufacturer to work with any hardware.

  • They are guaranteed to work with all operating systems.

  • They are free of errors.

Question 14 of 21

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Where is the saved BIOS configuration data stored?

Select one of the following:

  • hard drive

  • cache

  • CMOS

  • RAM

Question 15 of 21

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Which statement describes the purpose of an I/O connector plate?

Select one of the following:

  • It makes the I/O ports of the motherboard available for connection in a variety of computer cases.

  • It provides multiple connections for SATA hard drives to connect to the motherboard.

  • It plugs into the motherboard and expands the number of available slots for adapter cards.

  • It connects the PCIe adapter slots used for video directly to the CPU for faster processing.

Question 16 of 21

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What are two examples of settings that can be changed in the CMOS settings? (Choose two.)

Select one or more of the following:

  • swap file size

  • boot order

  • enabling and disabling devices

  • device drivers

  • drive partition size

Question 17 of 21

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A technician discovers that the PS/2 mouse port is not working. The technician has several replacement mouse models available. What input port will the technician use to install the replacement mouse?

Select one of the following:

  • parallel

  • USB

  • FireWire

  • eSATA

Question 18 of 21

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What are three important considerations when installing a CPU on a motherboard? (Choose three.)

Select one or more of the following:

  • The CPU heat sink and fan assembly are correctly installed.

  • The CPU is correctly aligned and placed in the socket.

  • The CMOS EPROM battery is removed prior to installing the CPU.

  • Antistatic precautions are taken.

  • The CPU contacts are first cleaned with isopropyl alcohol.

  • Maximum insertion force is applied to the load lever so the CPU is locked in place.

Question 19 of 21

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A technician has been asked to install a second optical drive in a computer. The technician will need to configure the drive as slave. How can the technician accomplish this desired configuration?

Select one of the following:

  • Use jumpers on the drive to configure the drive as slave.

  • Use jumpers on the motherboard to configure the drive as slave.

  • List the drive as slave in the CMOS.

  • Connect the drive after the twist in the PATA cable.

Question 20 of 21

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A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a problem. How does the POST indicate the error?

Select one of the following:

  • It issues a number of short beeps.

  • The LED on the front of the computer case flashes a number of times.

  • It places an error message in the BIOS.

  • It locks the keyboard.

Question 21 of 21

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What is a function of the BIOS?

Select one of the following:

  • enables a computer to connect to a network

  • provides temporary data storage for the CPU

  • performs a check on all internal components

  • provides graphic capabilities for games and applications

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Chapter 3 Review

CoolUsername7
Quiz by , created about 1 year ago

cisco it essentials 5.0 chapter 3 review

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CoolUsername7
Created by CoolUsername7 about 1 year ago
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