standryden
Quiz by , created more than 1 year ago

You can use this quiz to test your knowledge of appropriate actions to take when faced with a variety of situations. Only you will see the results of your quiz.Qui

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Docent procedures quiz

Docent procedures quiz

Question 1 of 10

1

Which of the following 3-word choices best describes the primary duties of Point Lobos docents?

Select one of the following:

  • Enforce, maintain, scold

  • Represent, interpret, assist

  • Protect, preserve, enforce

  • Protect, promote, instruct

Explanation

Question 2 of 10

1

Fill the blank space to complete the text.

The proper full name of what we call Point Lobos is .

Explanation

Question 3 of 10

1

When you arrive late for your duty station or guided walk, it is OK to drive at a safe speed exceeding the posted speed limit of 15 miles per hour in order to avoid further delay.

Select one of the following:

  • True
  • False

Explanation

Question 4 of 10

1

Which is a resource to answer your docent procedure questions at any time.

Select one of the following:

  • Phone the docent coordinator at the office.

  • Email the docent coordinator

  • Phone the docent coordinator's personal mobile number

  • Consult the Docent Manual on the docent website

  • Ask any experienced docent.

Explanation

Question 5 of 10

1

What are the docent duties while doing Trail Watch?

Select one of the following:

  • Act as a roving interpreter to elicit and answer visitor questions

  • Clean up litter you find on the trail

  • Remind/inform visitors of reserve rules where you see them being violated

  • Report unsafe conditions to State Parks maintenance

  • All of the above

Explanation

Question 6 of 10

1

Who should you call if you see visitors endangering themselves?

Select one of the following:

  • 911

  • The private number to the kiosk

  • Call 911 first, then inform the park aid at the kiosk

Explanation

Question 7 of 10

1

When opening Whalers Cabin, after opening padlocks, snap them onto the same hasp when it is in the open position.

Select one of the following:

  • True
  • False

Explanation

Question 8 of 10

1

When you are staffing the Information Station and it begins to rain, you are expected to immediately close the Station, lock up, and leave.

Select one of the following:

  • True
  • False

Explanation

Question 9 of 10

1

If a visitor asks a question for which you don't have a ready answer, what is the appropriate thing to do?

Select one of the following:

  • Tell the visitor you don't know the answer.

  • Offer to look up the answer if they will fill out a card with name, email address, and the question.

  • Make a scoffing sound and give them a pitying look.

  • Look up the answer to the question in one of the printed resources on on the web.

  • Either of the first 2 answers.

  • All of the above.

Explanation

Question 10 of 10

1

Which of the following functions does the docent website NOT provide?

Select one of the following:

  • Soothing massage

  • A means to schedule docent work.

  • Social networking that allows docents to share stories, photos, etc.

  • A repository to useful information to help docents do their work.

  • A roster with profiles of each docent.

  • Timely information from State Parks, PLF, and docent leadership.

  • Videos of monthly docent meetings.

Explanation

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