What are examples of Involuntary External Turnover?
What are examples of Involuntary Internal Turnover?
What are examples of Voluntary External Turnover?
What are examples of Voluntary Internal Turnover?
What is Voluntary Turnover?
What is Involuntary Turnover?
What are the two types of voluntary quits?
What is Unavoidable and Avoidable Turnover?
What is the Annualized Turnover Rate?
How do you calculate Turnover Rate?
How Costly is Turnover to the Organization?
What are the top 5 reasons employees leave according to Forbes?
How to calculation Separation Count?
What are the general conclusions about the benefits and cost of turnovers in the first two pages of chapter one?
How could you go about benchmarking turnover costs in your industry?
What factors are used to determine separation costs?
What is the purpose of calculating the cost of a retention strategy?
____________ Turnover is when managers try to intervene to solve work-life conflicts
How can the performance attributes matrix be used to make a final hiring decision?
Why do the authors suggest rating candidates on three levels?
What method to the authors recommend for estimating scoring guidelines?
What does an Unacceptable rating mean?
What does an Acceptable rating mean?
What does a Desirable rating mean?
What is the categorical approach to making hiring decisions? How does it work?
What is the numerical approach to making hiring decisions? How does it work?
How do you calculate a converted score and converted avg. score in the numerical approach method?
What procedures are available to manage work-family conflict?
What does the research say about the impact of work-family conflict and employee turnover or employees’ desire to quit?
What impact does on-site day care have on turnover?
What does the research say about the impact of job sharing and alternative work schedules on turnover?
What does the research say about the impact of telecommuting on costs and turnover?
What does the research say about the importance of presenting a realistic job preview and the best medium (e.g., booklet, etc.) for presenting a realistic job preview?
What are some recommendations for RJP content?
What jobs might benefit the most from an RJP and why?
What are the trades-offs in timing the delivery of an RJP?
Why should your company use an RJP?
What is the best method of delivering an RJP?
___________ decreased quits the first year and increased employee longevity
Researchers recommend that basic RJPs should contain _______________ and _____________ reality
Most experts believe RJP should be administered ___________________
What are the high level goals of Onboarding?
Studies have found that employee engagement is partially determined by the employee's treatment and engagement during the first _____ days of employement
What are ways you can minimize start-up time during on boarding?
What are some things that can be done before the employee begins work in the on boarding process?
Who should be involved and what should be accomplished during Orientation I?
Who should be involved and what should be accomplished during Orientation II?
__________________________ is the most important goal of Origination II?
What is Institutionalized Socialization?
Exhibit 4.2 is useful for job newcomers. How can this information help you assimilate into a new job?
How do realistic shock programs differ from realistic job previews?
What is Burns’s (1999a, 1999b) four-step self-management training program for dealing with dysfunctional thoughts? Be able to describe each step.
What three behaviors exhibited by supervisors tend to build loyalty?
What types of supervisory actions qualify as “abusive” according to the text?
In Orientation _____ the manger sits down with the employee to discuss performance expectations
What two factors can decrease satisfaction?
____________ has the strongest positive correlation to job satisfaction
What is the theory behind the Job Characteristic Model (Hackman & Obham)
What are the core job characteristics and their states of Hackman and Odham's model? (Job Characteristic Model)
What are tools to improve job satisfaction?
What is the take-away from studying the Danes level of satisfaction?
_____________________ are longer range and more developmental in their approach. Helps when the job when position is staffed by one or few people. Usually an internal promotion is invovled
_____________________ asks what are the most critical duties that won't get done until a new hire is made?
Describe the components of a PATH analysis…what questions does it answer…what problem does it solve?
What is succession planning? When should it be used?
What is continuous hiring? When should it be used?
How can job redesign help with staffing changes?
What are replacement plans?
What is the critical problem in the Droned International Case?
What are the four types of deviance?
What are the predictors of workplace deviance and how can they be prevented?
What is the difference between personal and situational theories?
Why drug test?
What are the three types of drug tests and what stage of drug use do they predict?
From your own perspective, what is the most important point made in the chapter and why?
What are the three categories of counter-productive behavior and the two explanations for these behaviors?
Why is it important to invest in weeding out people who might engage in counter-productive behavior before they are your employees?
What kinds of integrity tests are available to employers and what is known about the validity of integrity tests and integrity testing companies (see APA study)?
MAKR SURE TO KNOW THIS!
If you are serious about drug screening, what test is recommended?
Provide some examples of “red flag” behaviors.
When can drug tests be administered legally during the hiring process?