Holiday entitlement, including public holidays and holiday pay is a main point in a contract of employment.

The main points of legislation affecting employers and employees fall into two main categories. These are health & safety and equality & diversity.

You can find information on employment rights and responsibilities externally by speaking to your line manager or supervisor.

You can find information on employment rights and responsibilities internally by going on the company Internet.

There are some really heavy boxes blocking the fire escape. It is the responsibility of the employee to remove the boxes left by the delivery driver.

It doesn’t really matter which method of communication you use, it is still communication and will be effective.

You would communicate formally by sending out a report if a member of staff had spilt some liquid by the main entrance at work.

Active listening is a technique used to feedback what you hear to the speaker, by way of re-stating or paraphrasing what they have heard in their own words.

Adapting to change and learning new skills is a negative thing.

It is not important to plan anything. Surely you can just pick things up from where you left them the previous day. It won’t cause any harm.

There is only one career pathway into Business Administration.