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Cisco IIT essentials (Chapter 5 - Operating Systems) Quiz on Chapter 5 exam - version 4.1, created by groche on 01/05/2014.

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Chapter 5 exam - version 4.1

Chapter 5 exam - version 4.1

Question 1 of 42 Question 1 of 42

1

What are two features of the active partition of a hard drive? (Choose two.)

Select one or more of the following:

  • Up to four primary partitions can be marked as active.

  • An active partition must be assigned C: as the drive letter.

  • The active partition may include the manufacturer recovery partition.

  • The active partition must be a primary partition.

  • The operating system uses the active partition to boot the system.

Explanation

Question 2 of 42 Question 2 of 42

1

Which Windows administrative tool displays the usage of a number of computer resources simultaneously and can help a technician decide if an upgrade is needed?

Select one of the following:

  • Services

  • Component Services

  • Performance Monitor

  • Event Viewer

Explanation

Question 3 of 42 Question 3 of 42

1

A Windows computer locks with a stop error during startup then automatically reboots. The rebooting is making it difficult to see any error messages. What can be done so that the error messages can be viewed?

Select one of the following:

  • Use the Last Known Good Configuration option to restart the operating system.

  • View the error messages and recover the system using the System Image Recovery tool.

  • In Safe Mode use the Advanced Startup Options menu to disable the auto restart function.

  • Use the Event Log and other diagnostic utilities to research the stop error messages.

Explanation

Question 4 of 42 Question 4 of 42

1

What are two functions of an operating system? (Choose two.)

Select one or more of the following:

  • flow chart editing

  • managing applications

  • web browsing

  • controlling hardware access

  • controlling the BIOS

  • text processing

  • program compilation

Explanation

Question 5 of 42 Question 5 of 42

1

What two terms can be used to describe the Windows Virtual PC? (Choose two.)

Select one or more of the following:

  • Virtual Machine Manager

  • operating system sharing

  • system resource management

  • hypervisor

  • server consolidation

Explanation

Question 6 of 42 Question 6 of 42

1

A technician has loaded an incorrect video driver on a Windows 7 computer. How can the technician revert to a previous driver?

Select one of the following:

  • Select Create a Restore Point from System Tools.

  • Select the video adapter card Properties in Device Manager, select the Driver tab, and click Roll Back Driver.

  • Use the Devices and Printers control panel to right-click on the monitor, and select Properties.Select Roll Back Driver.

  • Use regedit to remove the information about the graphics driver from the registry.

Explanation

Question 7 of 42 Question 7 of 42

1

Which two Windows utilities can be used to help maintain hard disks on computers that have had long periods of normal use? (Choose two.)

Select one or more of the following:

  • Disk Partition

  • Disk Defragmenter

  • Disk Cleanup

  • Disk Format

  • Disk Maintenance

Explanation

Question 8 of 42 Question 8 of 42

1

Which command is used from the Windows command prompt to schedule a program to run at a specific time?

Select one of the following:

  • CMD

  • TASKKILL

  • TASKLIST

  • AT

Explanation

Question 9 of 42 Question 9 of 42

1

A user notices that some of the programs that are installed before upgrading to Windows 7 no longer function properly after the upgrade. What can the user do to fix this problem?

Select one of the following:

  • Lower the UAC setting in the Change User Account Control settings dialog box of the User Accounts control.

  • Run the programs in Compatibility Mode.

  • Update the driver for the graphics card.

  • Use the System Restore utility.

Explanation

Question 10 of 42 Question 10 of 42

1

A technician notices that a program that is listed in the registry of a Windows computer is not found on that computer. What is a possible solution to the problem?

Select one of the following:

  • Run fdisk /mbr from the command prompt.

  • Restore the boot.ini file from the installation media.

  • Restore the ntdetect.com file from the installation media.

  • Reinstall the application. Then, run the uninstall program.

Explanation

Question 11 of 42 Question 11 of 42

1

Which Windows 7 feature allows a user to view the contents of the desktop by moving the mouse to the right edge of the taskbar?

Select one of the following:

  • Search

  • thumbnail previews

  • Shake

  • Aero Peek

  • jump lists

  • Snap

Explanation

Question 12 of 42 Question 12 of 42

1

A computer with the Windows 7 operating system fails to boot when the system is powered on. The technician suspects that the operating system has been attacked by a virus that rendered the system inoperable. What measure could be taken to restore system functionality?

Select one of the following:

  • Use a differential backup to restore the system.

  • Run chkdsk on the affected drive to restore system files to their post-installation state.

  • Use an incremental backup to restore the system.

  • Use a system image that was created prior to the failure to restore the system.

Explanation

Question 13 of 42 Question 13 of 42

1

After upgrading a computer to Windows 7, a user notices that the UAC (User Account Control) panel appears more frequently. How can the user reduce the frequency with which the UAC appears?

Select one of the following:

  • Replace the graphics card with one that meets the minimum hardware requirements for Windows 7.

  • Reinstall all user programs in Compatibility Mode.

  • Lower the UAC setting in the Change User Account Control settings dialog box of the User Accounts control panel.

  • In the Performance Options dialog box of the Performance Information and Tools control panel, choose Adjust for Best Performance.

Explanation

Question 14 of 42 Question 14 of 42

1

How much RAM can theoretically be addressed by a 64-bit operating system?

Select one of the following:

  • 128 GB or more

  • 64 GB maximum

  • 16 GB maximum

  • 4 GB maximum

  • 32 GB maximum

Explanation

Question 15 of 42 Question 15 of 42

1

What is the term for the ability of a computer to run multiple applications at the same time?

Select one of the following:

  • multimedia

  • multiuser

  • multiprocessing

  • multitasking

Explanation

Question 16 of 42 Question 16 of 42

1

A Windows XP system is unable to boot properly. What is the procedure to use to boot this system into Safe Mode?

Select one of the following:

  • Reboot the system and press Del or F2 depending on the system.

  • From the command prompt run the shutdown -r -s command.

  • Reboot the system, press and hold F8 until a menu is displayed, and then choose Safe Mode.

  • Run the MSCONFIG utility and choose the option Selective Startup.

Explanation

Question 17 of 42 Question 17 of 42

1

A technician has installed a new video driver on a Windows XP computer and now the monitor shows distorted images. The technician needs to install a different video driver that is available on a network server. What startup mode should the technician use to access the driver on the network?

Select one of the following:

  • Safe Mode

  • Debugging Mode

  • Safe Mode with Networking

  • Safe mode with Command Prompt

Explanation

Question 18 of 42 Question 18 of 42

1

A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS without losing user data. Which course of action should be taken to upgrade the file system to NTFS?

Select one of the following:

  • Use the Disk Management utility to convert the drive from Basic to Dynamic, which changes the file system to NTFS automatically.

  • Reinstall Windows XP and to format the drive choose NTFS when prompted.

  • Reformat all of the existing partitions and use the NTFS file system.

  • Run the CONVERT.EXE utility to convert the file system to NTFS.

Explanation

Question 19 of 42 Question 19 of 42

1

To which category of hypervisor does the Microsoft Virtual PC belong?

Select one of the following:

  • Type 1

  • Type 2

  • Type 3

  • Type 4

Explanation

Question 20 of 42 Question 20 of 42

1

A college uses virtualization technology to deploy information security courses. Some of the lab exercises involve studying the characteristics of computer viruses and worms. What is an advantage of conducting the lab exercises inside the virtualized environment as opposed to using actual PCs?

Select one of the following:

  • The viruses and worms will have limited functionality inside the virtualized environment.

  • The virtualization environment has better tools to develop mitigation solutions.

  • The lab exercises are performed faster inside of the virtualized environment.

  • Virus and worm attacks are more easily controlled in a virtualized environment, thus helping to protect the college network and its devices from attack.

Explanation

Question 21 of 42 Question 21 of 42

1

What are two advantages of the NTFS file system compared with FAT32? (Choose two.)

Select one or more of the following:

  • NTFS supports larger files.

  • NTFS allows faster access to external peripherals such as a USB drive.

  • NTFS allows the automatic detection of bad sectors.

  • NTFS allows faster formatting of drives.

  • NTFS provides more security features.

  • NTFS is easier to configure.

Explanation

Question 22 of 42 Question 22 of 42

1

Which two statements are true about restore points? (Choose two.)

Select one or more of the following:

  • They back up personal data files.

  • They recover personal files that have been corrupted or deleted.

  • A technician should always create them after updating the operating system.

  • They are useful to restore the computer to an earlier time when the system worked properly.

  • They contain information about the system and registry settings that are used by the Windows operating system.

Explanation

Question 23 of 42 Question 23 of 42

1

A user notices that a PC is running slowly and exhibits a delayed response to keyboard commands. What is a probable cause of this symptom?

Select one of the following:

  • A recently installed device driver is incompatible with the boot controller.

  • The video card does not support the resolution that is being used.

  • One or more program files have been deleted.

  • A process is using most of the CPU resources.

Explanation

Question 24 of 42 Question 24 of 42

1

What would be the result of having a corrupt Master Boot Record?

Select one of the following:

  • The printer will function incorrectly.

  • The operating system will fail to start.

  • A new application will fail to install.

  • The keyboard will be unresponsive to the user.

Explanation

Question 25 of 42 Question 25 of 42

1

A technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted images. What startup mode can the technician use to access a new driver on the network?

Select one of the following:

  • Safe Mode with Rollback Support

  • Safe Mode with Networking Support

  • Real Mode with Networking Support

  • Safe Mode

Explanation

Question 26 of 42 Question 26 of 42

1

Which mode allows applications that are not compatible with the current operating system to run in an environment that simulates an earlier operating system?

Select one of the following:

  • compatibility mode

  • protected mode

  • virtual real mode

  • real mode

Explanation

Question 27 of 42 Question 27 of 42

1

Which operating mode is used by Windows XP to run a DOS application?

Select one of the following:

  • real mode

  • 64-bit mode

  • protected mode

  • virtual real mode

Explanation

Question 28 of 42 Question 28 of 42

1

A technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to attempt a repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk?

Select one of the following:

  • fix /mbr

  • Windows Disk Manager

  • msconfig

  • Recovery Console

Explanation

Question 29 of 42 Question 29 of 42

1

Once minimum hardware requirements are satisfied, where should a technician look to determine if the computer hardware has been tested with Windows XP?

Select one of the following:

  • the Windows XP manual

  • the Windows XP Hardware Compatibility List

  • the Microsoft Compatibility Assistant

  • the Microsoft Knowledge Base

Explanation

Question 30 of 42 Question 30 of 42

1

A technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly?

Select one of the following:

  • Run HWINFO.EXE to verify that all devices are listed.

  • Use the Windows XP Testall utility to confirm that the devices are operational.

  • Use the Windows XP Msconfig utility to prove that all the devices are operational.

  • Use the Device Manager utility to ensure that all the devices are operational.

Explanation

Question 31 of 42 Question 31 of 42

1

A user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system. Which software can be used to achieve this?

Select one of the following:

  • Windows Task Manager

  • Windows Vista Setup Wizard

  • Microsoft Management Console

  • Windows User State Migration Tool

Explanation

Question 32 of 42 Question 32 of 42

1

Which two operating systems can function correctly on a system with 64 MB of RAM? (Choose two.)

Select one or more of the following:

  • Windows XP Professional

  • Windows Vista Home Premium

  • Windows Vista Home Basic

  • Windows XP Home

  • Windows XP Media Center

Explanation

Question 33 of 42 Question 33 of 42

1

Which registry file contains information about the hardware and software in the computer system?

Select one of the following:

  • HKEY_USERS

  • HKEY_CLASSES_ROOT

  • HKEY_LOCAL_MACHINE

  • HKEY_CURRENT_USER

Explanation

Question 34 of 42 Question 34 of 42

1

What are two features of the Microsoft Management Console (MMC)? (Choose two.)

Select one or more of the following:

  • It can be used to create customized MMCs.

  • It displays computer performance information.

  • It enables virtual memory settings to be customized.

  • MMC logs a history of application events.

  • It organizes operating system snap-ins.

Explanation

Question 35 of 42 Question 35 of 42

1

When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?

Select one of the following:

  • Restart both the computer and the printer.

  • Use the Last Known Good Configuration to restart the computer.

  • Roll back the driver.

  • Scan the downloaded driver file with a virus scanner.

Explanation

Question 36 of 42 Question 36 of 42

1

Which directory contains Windows XP OS system files?

Select one of the following:

  • C:WINDOWS

  • C:WINNT

  • C:Documents and Settings

  • C:Program Files

Explanation

Question 37 of 42 Question 37 of 42

1

A company with 40 computers needs to reduce repair costs, decrease downtime, and improve reliability. Which task will meet these needs?

Select one of the following:

  • Upgrade all the operating systems.

  • Create an Automated System Recovery CD.

  • Enact a comprehensive security policy.

  • Develop a preventive maintenance plan.

Explanation

Question 38 of 42 Question 38 of 42

1

Which set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system?

Select one of the following:

  • API

  • PnP

  • IRQ

  • ACAPI

Explanation

Question 39 of 42 Question 39 of 42

1

A technician thinks that the file system on a computer has a problem because Windows XP is reporting data integrity issues. Which Windows XP utility will check the file system for errors?

Select one of the following:

  • Attrib

  • Format

  • Chkdsk

  • Fdisk

Explanation

Question 40 of 42 Question 40 of 42

1

How much RAM can be addressed by a 64-bit operating system?

Select one of the following:

  • 4 GB maximum

  • 128 GB or more

  • 64 GB maximum

  • 16 GB maximum

  • 32 GB maximum

Explanation

Question 41 of 42 Question 41 of 42

1

When a computer boots from the Windows Vista disc, which three functions are performed if the Custom (advanced) option is selected? (Choose three.)

Select one or more of the following:

  • The location of the Windows installation can be selected.

  • Existing files and settings are kept.

  • The existing Windows installation is repaired.

  • A clean copy of Windows Vista is installed.

  • Changes to disk partitions can be made.

  • The Recovery Console can be used to repair the Master Boot Record.

Explanation

Question 42 of 42 Question 42 of 42

1

What is the term for the ability of an operating system to run multiple applications at the same time?

Select one of the following:

  • multitasking

  • multiuser

  • multiprocessing

  • multithreading

Explanation

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