Main steps in listening process
What are the first things listeners pay attention to?
Explain difference between hearing and listening
Internal vs external noise
Expain informational, critical and empathetic listening
Explain listening styles
What must a professional language user be able to?
What are the five aspects that help us analyze a genre?
(Yates and Orlikowski)
Provide examples of oral genres
What are the main types of speech acts?
Difference between indirect and direct speech acts
Speech act classifications
Examples of up-takers
Examples of turn-takers
Example of fillers and hesitors
Types of news programmes
Types of interviews
What is a lingua franca?
Explain the three circles of English as a Lingua Franca
What three aspects are important in ELF interaction for non-native speakers to understand you?
What is face?
What is politeness?
What is positive face?
What is negative face?
What is intercultural communication?
Main aspects of socio-cultural competence
What does it mean to be culturally intelligent?
Cultural intelligence according to Søderberg