What is the difference between decision making and problem solving strategies?
There are 7 basic methods of decision making; the following is an example of which method? “I will stop buying a latte every morning and drink coffee at home if you come home to drink your beer instead of stopping at Moes”
There are 7 basic methods of decision making; the following is an example of which method? “Buy now, pay later”
There are 7 basic methods of decision making, give an example of a client that might be acting to gain social approval.
List 2 of the 5 rational decision making strategies
What is the difference between the Systematic Solution Generation strategy and the Systematic Evaluation strategy?
Which of the rational decision making strategies is considered go/no go?
Which of the rational strategies is used for interpersonal conflict?
If a client seems torn between two ideas, we can use this strategy to rank the power of the pull and the possibility of change.
Intuitive or creative strategies can be used to solve problems, forcing us to think about the decision or problem differently. Which of the creative strategies would we be using if we encouraged a client to consider how they got through a similar circumstance and consider if they may be able to use the same resolution in this situation?
Name 2 of the 4 rules for brainstorming.
Provide an advantage and a disadvantage of using brainstorming as an intuitive problem solving strategy.
Which one of the creative strategies is being used in this example: “Your alarm did not go off this morning? So is your main concern the fact that your alarm may be broken, or that you were not able to have your morning coffee, or that you were late to work?”
What is the difference between financial counseling, personal counseling and budget counseling?
When would you be likely to refer a client externally? Internally?
Name one positive and one negative consequence of wearing many hats in an organization
The standards that influence a person’s behaviors, attitudes and decisions are what?
What kind of a promise clearly expresses what we will do?
Give an example of an implicit promise.
According to the first principle of the counseling relationship, what is the purpose of counseling?
In order to have an effective relationship with our clients, four conditions must exist, what are they?
Effective counseling should incorporate most if not all of the six dimensions, name two.
Each of the six strategic tactics are important. Explain the importance of openness.
One of the six dimensions of an effective counsel is structure. This refers to the stages of counseling, what are the stages?
In the exploring stage of counseling we gather details about the clients’ situation, what happens in the acting stage?
During the third stage of counseling, understanding – counselors will try to make sense of the data that we gathered, and work with the clients to generate ideas or solutions, a minimum of how many ideas should be generated?
There are 6 steps in both the Financial Planning Model and the Financial Counseling Model, what is the main difference?
Give an example of a client with whom we would likely use the financial planning model. (Hint: Plan = goals)
Give an example of a client with whom we would likely use the financial counseling model. (Hint: counsel = problem)
Utilizing the financial counseling model, our client has generated a list of possible solutions and has chosen an action plan; they are ready to implement their plan. As a counselor, list 2 of the things we do during this stage.
In which of these models is the goal to work ourselves out of a job? (financial planning or financial counseling)
There are 4 different types of feedback, which 2 should be avoided?
Name one of the things one should consider when providing feedback.
List the two different types of goals.
Is the following a process goal or an outcome goal? “I will raise my credit score by 50 points by May”
A clearly stated goal is one that can be directly measured by whom?
A good _________ is directly related to the problem or goal, specifies what the client will do, is simple and utilizes the clients’ strengths. (fill in the blank)
During the understanding stage of counseling, we will encourage our clients to generate ideas or solutions, should the focus be on generating the perfect solution or many possible solutions?
As clients work to establish an action plan based on the solutions they generated, name two of the things they should consider.
Framing can be used as a counseling strategy, which of the following framing strategies is used when we help a client look at their situation differently; such as viewing a behavior as fixated vs. focused. (Blending, Reframing, Setting Goals, Identifying and creating exceptions, Prescribing action, Personal history, Future Pacing)
How do prescribing action and future pacing differ?
One can gain an understanding of themselves by delving into their personal history, there are two levels of personal memories, which one refers to significant life events that are tied to one or more of the five senses?