16056100
Descrição
FlashCards por maria wall, atualizado more than 1 year ago
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Criado por maria wall
aproximadamente 7 anos atrás
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| Questão | Responda |
| Definition of management | Management is the process of combining personnel and physical resources to create an environment in which the planned objectives/goals of the organisation can be achieved through people. |
| 3 skills of a manager | • Leading •motivating •communicating |
| CEO meaning | Chief executive officer |
| MD meaning | Managing director |
| Delegation meaning | Delegation involves the passing of authority from a manager to a subordinate, to undertake specific work |
| Definition of leading | The ability to influence and direct people in a particular direction to achieve the goals of organisation |
| 3 styles of leadership are..... | • Autocratic • Democratic • Laissez-faire |
| Autocratic leader likes to..... | • be in control • delegate little authority to employees • does not consult with the employees in decision making • uses fear as a motivator |
| Evaluation of autocratic leadership | This will produce dissatisfied and poorly motivated workers who will not co-operate with the leader |
| democratic leader likes to..... | •discuss all problems with staff • delegate work to the employees •persuade rather than order • value the employees opinion • trust the employee |
| Evaluate democratic leadership style | Will produce highly motivated and co-operative employees, high morale and greater job satisfaction |
| A laissez-Faire likes to....... | •give employees freedom to work •let workers decide what they want •give general outline of instructions •have highly motivated and trustworthy employees |
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