STABILITY& CONTINUITY

ORGANIZING INFO.
1. TRAF SYSTEM
  1. TOSS: GET RID OF UNVALUABLE INFO.
  2. REFER: USE ROUTING SLIPS, EXPLAIN REASON FOR MSG.
  3. ACT: TO-DO-LIST, "HOT" ITEMS
  4. FILE: ORGANIZE PAPERS BASED ON IMPORTANCE
2. ACTION ITEMS
  1. INTERRUPTIONS ARE HARD TO AVOID AND COST BUSIINESS LOTS OF $$$
3. MEDIA OF MESSSAGE.
  1. HOW CLEAR IS THE INFO.
  2. IS THERE TOO MUCH OR NNOT ENOUGH INFO.
  3. HOW WILL RECCEPTIENT RESPOND TO MESSAGE.
4. O.A.B.C
  1. OPENING: QUICK STSTEMEN, POSITIVE, IDENTIFY.
  2. AGENDA: WHATS YOUR MESSAGE
  3. BODY: DETAILS OF MESSAGE
  4. CLOSING: WHATS TO BE DONE
5. KNOW YOUR AUDIENCE
  1. ARE THNGS TO LONG, NOT LONG ENOUGH, WHRONG STYLE OF MEDIA,
  2. IS YOUR LANGUAGE CLEAR
CROSS FUCTIONAL TEAMS
1. DIFFERENTATION
  1. JOB EVELUATIONS
  2. DESCRIPTIONS
2. INTERGRATION
  1. JOB IS TO BE DONE AND ON TIME
  2. PROCESS&PROCEDURE
3. OVERCOME CROSS FUNCTIONAL TEAMS
  1. SET OF PROCESSES AND DEVICES THAT ARE CONSISTENT
4. RIGHT FIT FOR JOB
  1. CHARCTERISTICS
    1. SKILLS
    2. PURPOSE CENTERED
    3. INTERNALLY DIRECTED
    4. OTHER FOCUSED
    5. EXTERNALLY OPEN
PLANNING
1. S.O.W: written description
  1. objectives, service to be performed, products
2. W.B.S: PROJECT DIVIDED INTO COMPONENTS
3. PERT & CPM
  1. ALLOW MANAGER TO SEE THE FLOW OF THE PROJECT AND ESTIMMATED TME
4. GANTT CHART: TIMELINE, LIST OF ACTIVITIES
5. HUMAN RESOURCE MATRIX: EVENLY DISTRIBUTED
MONITORING PERFORMANCE
1. WHAT TO MONITOR
  1. OBJECTIVE
  2. REWARDS: EMPHASIZE SOMETHING OTHER THAN EFFICIENCY
  3. OVEREMPHASIZE
  4. INAPPROPRIATE MEASURE
2. HEIRARCHY OFMEASURES
  1. OBJECTIVE: PERSONAL JUDGEMENT
  2. RESPONSIVE: MANAGER ACTS TO INFLUENE
  3. COMPLETE: CAPTURES ALL ATTRIBUTES
3. ENHANCING ORGANIZATION
  1. DOWNSIZING, T.Q.M REENGINEERING
ENCOURAGING COMPLIANCE
1. I DIDNT KNOW: BAD COMMUNICATION
2. HAD IT COMING: EMPLOYEES DOES WHAT MANAGER SAID NOT TO DO
3. MISBEHAVIOR
  1. 1. AMBIQUITY BOUT PERFORMANCE
  2. 4. UNTRUSTING ATTITUDE
  3. 5. EMPLOYEES BELIEVE SOME RULES ARE UNFAIR
  4. 2. SOCIL PRESSURE TO CONFORM
  5. 3. REWARD STRUCTURE
4. RIGHT THING TO DO: THEY DONT BELIEVE IN THE ACTIONS
5. I WASNT SURE:
  1. MIXED MESSAGES
  2. FAILURE TO FOLLOW RULES
  3. RESPONSE
6. HAD TO LOOK OUT FOR MYSELF
  1. I WONT BENEFIT
7. COST OF STRATAGIES
  1. DIRECT FINANCIAL COST
  2. REDUCED COMPLIANCE: LACK OF TRUST
  3. MISSED OPP. THATS HOW WEVE ALWAYS DONE IT
  4. DESTRUCTIVE DEVIANCE
    1. EMPLOYEE FEELS COMPANY HAD IT COMING
8. ORGANIZATIONAL COMPLIANCE
  1. ORGANIZATIONS CAN GET PENALIZED FOR FAILING TO COMPLY WITH COUTLESS LAWS& REGULATIONS

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	Criado por beba.idalis mais de 10 anos atrás