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251941
CLASS 3: CONSUMER NEEDS AND MOTIVATIONS
Descrição
Mapa Mental sobre CLASS 3: CONSUMER NEEDS AND MOTIVATIONS, criado por bwvl em 04-10-2013.
Mapa Mental por
bwvl
, atualizado more than 1 year ago
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Criado por
bwvl
aproximadamente 13 anos atrás
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Resumo de Recurso
CLASS 3: CONSUMER NEEDS AND MOTIVATIONS
GOAL SYSTEMS
Equifinality
What brand will you choose? > Perceived instrumentality of a specific means
Perception about the effectiveness of the means in attaining the goal
Multifinality
Perceived instrumentality of a specific means
sum total of the perceived value of all the goals it serves
Dilution effect!
Decreased perception of instrumentality of the multifinal means with respect to each goal
Associative networks of interconnected goals and means
Means (brands) activate associated goals (Apple & creativity)
Goals activate associated means (brands) (Thirsty & drinking related items)
Goals can be nonconsciously activated
Supraliminal prime: aware of cues. Exposed to stimuli as part of a conscious task
Subliminal prime: not ware of the cues.
Nonconscious goals affect consumer behavior
Measuring nonconscious (hidden) goals
Projective techniques
Word association
Sentence completion
Story completion
Thrid person questioning phrasing
SELF CONCEPT (ASSOCIATIVE NETWORKS)
Image congruity Principle
Compensatory consumption
The Self-Concept as Repository (warehouse) of Consumer Chronic Goals
Individual self
Extended self
Motivation: driving force of all human behavior
Approach and Aviodance motivations
Brands are means to attain certain goals. These goals can be things like materialistic things, or things within you > self concept
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