ISO 26.000 and EFQM model

Anotações:

• - Organizational Governance - Human Rights - Labour practices  -The environment  - Fair operating practices  -Consumer issues  - Community involvement and development     

Anotações:

• - Accountability - Transparency - Ethical behaviour - Respect for stakeholder interests - Respect for the rule of law - Respect for international norms of behaviour - Respect for human rights  

1. (C) Community involvement and Development
   1. (C) Organizational Governance
      1. (C) Human rights
         1. (C) Labour practices
            1. (P) Accountability
               1. (P) Ethical Behaviour
                  1. (P) Respect for stakeholder interest
                     1. (P) Respect for rule of law

Anotações:

• - Leadership - People - Strategy - Partnership & resources - Processes, products & services - People results - Customer results - Society results - Key results  

Anotações:

• - Enablers - Results - Learning, creativity and Innovation  

1. (B) Society Results
   1. (A) Learning, Creativity and Innovation
      1. (B) People
         1. (B) Strategy
            1. (B) Processes, products & Services
               1. (A) Results
                  1. (B) Key results
                     1. (B) Leadership