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Client Care

Descrição

Mapa Mental sobre Client Care, criado por lpwhitaker88 em 14-04-2014.
lpwhitaker88
Mapa Mental por lpwhitaker88, atualizado more than 1 year ago
lpwhitaker88
Criado por lpwhitaker88 mais de 11 anos atrás
27
1
0

Resumo de Recurso

Client Care
  1. Identifying clients
    1. software package
    2. Reference to CHP with TOE's
      1. assigned Complaints Handling manager
      2. Good client care
        1. understanding objectives & requirements - advising on surveys & best sale methods
          1. listening to client and showing empathy/understanding
            1. responding speedily to queries and being pro-active
              1. regular reporting systems
                1. seek formal and informal feedback from clients via questionnaires/testimonials

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