jackmartin1999
Quiz por , criado more than 1 year ago

Quiz sobre CompTIA A+, criado por jackmartin1999 em 13-01-2015.

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CompTIA A+

Questão 1 de 130

1

A first time PC owner drops off their brand new PC for service, reporting that it is slow and the memory should be 12GB according to the box but only reports 4GB. The RAM voltage was set improperly; one chip needed to be reseated and the BIOS had to be set to use the triple channel architecture. When picking up the PC the customer asks what was wrong. Which of the following would be the MOST appropriate response for this customer?

Selecione uma das seguintes:

  • “Your PC's memory was installed incorrectly. I removed it and put it back in. Additionally the XMP profile needed to be adjusted for TCA.”

  • “It was very complicated and technical in nature. If you do not mess with the settings, it should be fine from now on.”

  • “You had the DDR3-1600 set up wrong; you set it for 1.5v and single channel.”

  • “The PC's memory, or RAM, needed to have the correct settings applied to be utilized correctly. It should work fine now.”

Explicação

Questão 2 de 130

1

A technician would like to load an operating system CD on startup. Which of the following settings
would a technician change in the BIOS?

Selecione uma das seguintes:

  • Enable TPM

  • Enable BIOS password

  • Disable TPM

  • Boot sequence

Explicação

Questão 3 de 130

1

During which of the following phases of the imaging process is the latent image exposed to toner?

Selecione uma das seguintes:

  • Charging

  • Developing

  • Exposing

  • Transferring

Explicação

Questão 4 de 130

1

Which of the following is an APIPA address?

Selecione uma das seguintes:

  • 10.10.x.x

  • 169.254.x.x

  • 192.168.x.x

  • 255.x.x.x

Explicação

Questão 5 de 130

1

Which of the following expansion slots would support the HIGHEST transfer speeds for high-end
graphics cards? (Select TWO).

Selecione uma ou mais das seguintes:

  • PCIe

  • AGP 8x

  • PCI

  • ISA

  • AGP

Explicação

Questão 6 de 130

1

Which of the following configurations would be set after installing a new modem card?

Selecione uma das seguintes:

  • Proxy server settings

  • Workgroup name

  • COM port number

  • Expansion port

Explicação

Questão 7 de 130

1

Which of the following devices would need to be configured to block specific ports and protocols from entering the network?

Selecione uma das seguintes:

  • Bridge

  • Firewall

  • Port replicator

  • Gateway

Explicação

Questão 8 de 130

1

Which of the following is the appropriate interface to connect an optical mouse and keyboard to a computer?

Selecione uma das seguintes:

  • IEEE 1394

  • USB

  • Serial

  • eSATA

Explicação

Questão 9 de 130

1

Which of the following memory features allows for the protection against random inconsistencies in the transfer of the data?

Selecione uma das seguintes:

  • Low latency

  • Dual channel

  • ECC

  • Single channel

Explicação

Questão 10 de 130

1

Which of the following memory types is MOST commonly found in Pentium 4 class and newer desktop PCs?

Selecione uma das seguintes:

  • SIMM

  • RAMBUS

  • SODIMM

  • DIMM

Explicação

Questão 11 de 130

1

A workstation would MOST likely be connected to an office network using which of the following cable types?

Selecione uma das seguintes:

  • eSATA

  • Bluetooth

  • SCSI

  • Ethernet

Explicação

Questão 12 de 130

1

Which of the following parts of a laptop screen provides illumination for the LCD?

Selecione uma das seguintes:

  • Inverter

  • Backlight

  • Inverter connector cable

  • Bezel

Explicação

Questão 13 de 130

1

Which of the following safety devices would be employed to prevent static discharge between a computer and a technician?

Selecione uma das seguintes:

  • Non-Magnetic screwdriver

  • Voltmeter

  • Electrical tape

  • ESD mat

Explicação

Questão 14 de 130

1

To configure two drives for MAXIMUM performance, which of the following RAID type should be used?

Selecione uma das seguintes:

  • RAID 0

  • RAID 1

  • RAID 5

  • RAID 10

Explicação

Questão 15 de 130

1

A technician is tasked with selecting components to build a computer that will be used for computer aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO).

Selecione uma ou mais das seguintes:

  • Triple channel memory

  • MIDI sound card

  • TV tuner

  • Onboard graphics

  • Socket 1366 CPU

Explicação

Questão 16 de 130

1

Which of the following wireless protocols is limited to operating in the 5 GHz range ONLY?

Selecione uma das seguintes:

  • 802.11a

  • 802.11b

  • 802.11g

  • 802.11n

Explicação

Questão 17 de 130

1

Which of the following printing technologies uses piezoelectric pressure pads to produce small bubbles that are moved to the paper?

Selecione uma das seguintes:

  • Impact

  • Thermal

  • Laser

  • Inkjet

Explicação

Questão 18 de 130

1

When installing a printer in Windows, which of the following is the purpose of the Additional Drivers button on the Sharing tab in the printer’s properties?

Selecione uma das seguintes:

  • To add additional drivers to emulate a different printer

  • To add additional drivers for other printers on the computer

  • To add additional drivers for other operating systems

  • To add additional drivers for different printing modes

Explicação

Questão 19 de 130

1

Which of the following is MOST likely to have a physical switch on a laptop that allows it to be turned off without going into the BIOS?

Selecione uma das seguintes:

  • External display

  • Webcam

  • Overclocking

  • Wireless

Explicação

Questão 20 de 130

1

Which of the following will help protect against brown outs?

Selecione uma das seguintes:

  • Power supply

  • Anti-static strap

  • Surge suppressor

  • Battery backup

Explicação

Questão 21 de 130

1

ECC memory is primarily used in which of the following computers?

Selecione uma das seguintes:

  • Tablet

  • Desktop

  • Server

  • Laptop

Explicação

Questão 22 de 130

1

Which of the following protocols would an email client use?

Selecione uma das seguintes:

  • HTTP

  • SNMP

  • POP3

  • SFTP

Explicação

Questão 23 de 130

1

Which of the following standards would be used on a wireless router to support speeds up to 150 Mbps?

Selecione uma das seguintes:

  • 802.11a

  • 802.11b

  • 802.11g

  • 802.11n

Explicação

Questão 24 de 130

1

Which of the following should a technician check FIRST before upgrading the RAM in a laptop?

Selecione uma das seguintes:

  • The speed of the FSB

  • The motherboard specifications

  • The BIOS manufacturer

  • The operating system version

Explicação

Questão 25 de 130

1

A technician has replaced a bad internal WLAN card in a Windows 7 Professional laptop. The WLAN card is listed in Device Manager as enabled and working. Which of the following should be done NEXT to use the card?

Selecione uma das seguintes:

  • Change the security passphrase of the network.

  • Configure encryption on the router.

  • The SSID of the network must be added to the connection.

  • The firmware and drivers must be updated to the latest version.

Explicação

Questão 26 de 130

1

A technician is not able to boot to Windows OS. A “Non-bootable device found” message appears on the screen when the computer restarts. Which of the following is the MOST possible cause of the error message?

Selecione uma das seguintes:

  • MBR is corrupt on the HDD.

  • HDD is set to Cable Select.

  • The operating system is corrupt.

  • A bootable HDD is not recognized in the BIOS.

Explicação

Questão 27 de 130

1

A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem?

Selecione uma das seguintes:

  • Pickup rollers

  • Print head

  • Drum

  • Fuser

Explicação

Questão 28 de 130

1

Which of the following connector types is found on coaxial cables?

Selecione uma das seguintes:

  • F

  • ST

  • RJ-11

  • RJ-45

Explicação

Questão 29 de 130

1

Which of the following is the correct pin out for T568B?

Selecione uma das seguintes:

  • Orange/white, orange, green/white, blue, blue/white, green, brown/white, brown

  • Blue, blue/white, orange/white, orange, brown/white, brown, green/white, green

  • Green/white, green, orange/white, blue, blue/white, orange, brown/white, brown

  • Orange/white, orange, brown/white, brown, green/white, green, blue, blue/white

Explicação

Questão 30 de 130

1

Which of the following lists the correct non-overlapping channels in 2.4 GHz?

Selecione uma das seguintes:

  • 1, 6, 11

  • 2, 4, 6, 8, 10

  • 3, 6, 9

  • 5, 11

Explicação

Questão 31 de 130

1

A home user working outside an office reports that their laptop is no longer connecting to the Internet. Which of the following would a technician recommend to check FIRST?

Selecione uma das seguintes:

  • Windows Firewall settings

  • DHCP settings

  • Disable HomeGroup

  • Wireless on/off switch

Explicação

Questão 32 de 130

1

A technician installed a new docking station for a user and they have lost the ability to connect to the network. Which of the following is the MOST likely reason?

Selecione uma das seguintes:

  • DHCP is disabled

  • The network is down

  • Device drivers are not loaded

  • The product is not compatible

Explicação

Questão 33 de 130

1

Which of the following expansion slots uses a serial connection?

Selecione uma das seguintes:

  • PCI

  • PCI-X

  • PCIe

  • AGP

Explicação

Questão 34 de 130

1

Which of the following provides the MOST storage capacity?

Selecione uma das seguintes:

  • Floppy diskette

  • Blu-ray

  • DVD

  • CD-ROM

Explicação

Questão 35 de 130

1

Which of the following provides the BEST protection from brown outs?

Selecione uma das seguintes:

  • Surge suppressor

  • Computer power supply with built in surge protections

  • Motherboard with built-in surge protection

  • Uninterruptible power supply

Explicação

Questão 36 de 130

1

Proper lifting technique for heavy items is:

Selecione uma das seguintes:

  • To use gloves to pick up the item.

  • To squat and lift from the legs.

  • To have two people bend down and pick the item up.

  • To bend down and lift the item up.

Explicação

Questão 37 de 130

1

When a grounding strap is not available, a technician can ground by touching the computer’s:

Selecione uma das seguintes:

  • Power supply.

  • CPU fan.

  • Memory chips.

  • Motherboard.

Explicação

Questão 38 de 130

1

A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput?

Selecione uma das seguintes:

  • USB 2.0

  • eSATA

  • CAT5

  • FireWire

Explicação

Questão 39 de 130

1

Which of the following connector types uses a single RCA style connector?

Selecione uma das seguintes:

  • DVI

  • VGA

  • RGB

  • Composite video

Explicação

Questão 40 de 130

1

A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC. Which of the following should the technician use to preserve the NIC?

Selecione uma das seguintes:

  • ESD mat

  • ESD wrist strap

  • Sealable plastic bag

  • Anti-static bag

Explicação

Questão 41 de 130

1

A technician needs to replace a computer’s hard drive. Which of the following should the technician do FIRST?

Selecione uma das seguintes:

  • Remove network connections

  • Remove the RAM

  • Self ground on the computer case

  • Disconnect power to PC

Explicação

Questão 42 de 130

1

When a user’s computer boots, a message shows that reads: “Alert! Cover previously removed.” Which of the following was configured in the BIOS to cause this alert?

Selecione uma das seguintes:

  • Boot sequence

  • Date/time clock settings

  • Intrusion detection

  • Virtualization support

Explicação

Questão 43 de 130

1

When servicing a laptop, which of the following components usually requires the keyboard to be removed before the component can be replaced?

Selecione uma das seguintes:

  • Processor

  • Hard drive

  • Battery

  • Optical drive

Explicação

Questão 44 de 130

1

Which of the following laptop displays would provide the BEST viewing angle?

Selecione uma das seguintes:

  • Passive matrix

  • TFT LCD

  • DLP

  • Plasma

Explicação

Questão 45 de 130

1

When setting up for a projector presentation, which of the following laptop function keys usually needs to be toggled?

Selecione uma das seguintes:

  • Contrast

  • Brightness

  • Display

  • Bluetooth

Explicação

Questão 46 de 130

1

A user, Ann, states that her laser printer has a smudge that repeats itself every couple inches down the center of each page. Which of the following components MOST likely needs replacing?

Selecione uma das seguintes:

  • Rollers

  • Fuser

  • Toner drum

  • Pickup assembly

Explicação

Questão 47 de 130

1

A laptop’s wireless card shows up in the Device Manager, but the signal strength is always one bar. This is caused by which of the following?

Selecione uma das seguintes:

  • The signal is disabled in the wireless utility

  • Disconnected or broken antenna

  • Disconnected or broken inverter

  • The wireless switch is turned off

Explicação

Questão 48 de 130

1

Which of the following cables is prone to electromagnetic interference?

Selecione uma das seguintes:

  • STP

  • PVC

  • Plenum

  • UTP

Explicação

Questão 49 de 130

1

Which of the following cable types has a MAXIMUM transfer speed greater than 1 Gbps?

Selecione uma das seguintes:

  • CAT6

  • CAT5

  • CAT5e

  • STP

Explicação

Questão 50 de 130

1

RG-59 is a designation for which of the following cable types?

Selecione uma das seguintes:

  • Plenum

  • Fiber optic

  • Twisted pair

  • Coaxial

Explicação

Questão 51 de 130

1

Which of the following wireless standards provides the STRONGEST encryption?

Selecione uma das seguintes:

  • WPA2

  • WPA

  • WEP64

  • WEP128

Explicação

Questão 52 de 130

1

Which of the following memory types would MOST likely be installed in a laptop in the form of DDR3?

Selecione uma das seguintes:

  • SODIMM

  • DIMM

  • CRIMM

  • RIMM

Explicação

Questão 53 de 130

1

Which of the following ports is used by default for DNS traffic?

Selecione uma das seguintes:

  • 25

  • 53

  • 143

  • 3389

Explicação

Questão 54 de 130

1

Which of the following ports is used by default for IMAP traffic?

Selecione uma das seguintes:

  • 53

  • 110

  • 143

  • 443

Explicação

Questão 55 de 130

1

Which of the following ports is used for POP3 traffic by default?

Selecione uma das seguintes:

  • 25

  • 110

  • 143

  • 443

Explicação

Questão 56 de 130

1

A technician is asked to verify that a CAT5 patch cord, created by another technician, is in working order. Which of the following tools should the technician use to verify the patch cord?

Selecione uma das seguintes:

  • Multimeter

  • Toner probe

  • Loopback plug

  • Cable tester

Explicação

Questão 57 de 130

1

Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?

Selecione uma das seguintes:

  • Acquire the appropriate tools that are going to be used.

  • Touch the case to discharge static.

  • Remove loose jewelry.

  • Refer to manufacturer documentation.

Explicação

Questão 58 de 130

1

Which of the following socket types is for an Intel CPU?

Selecione uma das seguintes:

  • F

  • 940

  • AM3

  • 1156

Explicação

Questão 59 de 130

1

Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)?

Selecione uma das seguintes:

  • RG-6

  • CAT3

  • RG-59

  • Multi-mode

Explicação

Questão 60 de 130

1

Which of the following memory types has 184 pins?

Selecione uma das seguintes:

  • DDR3

  • DDR

  • SDRAM

  • DDR2

Explicação

Questão 61 de 130

1

The term SFF refers to which of the following?

Selecione uma das seguintes:

  • CPU speed

  • Memory size

  • Motherboard size

  • HDD size

Explicação

Questão 62 de 130

1

A threaded coaxial connector used to connect to a TV tuner is MOST often referred to as which of the following?

Selecione uma das seguintes:

  • F-connector

  • RJ-11 connector

  • IEEE 1394 connector

  • RJ-45 connector

Explicação

Questão 63 de 130

1

A dial-up modem uses which of the following types of connectors?

Selecione uma das seguintes:

  • RJ-11

  • RG-59

  • RJ-45

  • RG-6

Explicação

Questão 64 de 130

1

The MAXIMUM transfer rate of eSATA is:

Selecione uma das seguintes:

  • 1.54 Mbps.

  • 2.0 Gbps.

  • 3.0 Gbps.

  • 480 Mbps.

Explicação

Questão 65 de 130

1

A technician installs a new high-end gaming card into a computer but is not seeing any video. Which of the following power connectors did the technician MOST likely forget to install?

Selecione uma das seguintes:

  • 4/8-pin 12v

  • 6/8-pin Molex

  • 20-pin main

  • 24-pin main

Explicação

Questão 66 de 130

1

Which of the following should a technician do FIRST after receiving a call from a customer asking for assistance?

Selecione uma das seguintes:

  • Confirm the user and the associated issue.

  • Confirm the hardware make, model, and serial number.

  • Escalate the call to a supervisor.

  • Assign the appropriate status for the problem.

Explicação

Questão 67 de 130

1

Which of the following would be the BEST response a technician should give a customer who inquires about how long it will take to repair their PC?

Selecione uma das seguintes:

  • The technician should ask the customer when they would like the computer to be completed.

  • Inform the customer that others will be helped first, but they will complete the repair as soon as possible.

  • Based on the technician’s assessment, give the customer an estimated time of completion.

  • Ask the customer to check in with the technician daily, until all work is completed.

Explicação

Questão 68 de 130

1

After having difficulty printing, a user, Joe, informs a technician that the print server needs to be reset because there are a number of documents pending in the printer on the control panel. The technician understands that the real solution is to clear a paper jam. Which of the following is the MOST appropriate response the technician should give Joe?

Selecione uma das seguintes:

  • Inform Joe that there are print jobs piling up, but the cause is a paper jam, and a technician is fixing the issue now.

  • Tell Joe that he was incorrect about the print server, and ask him open-ended questions to see if he has further suggestions.

  • Thank Joe for his help with solving the issue, and let him know that a technician is in the process of resetting the print server.

  • Remove the paper jam from the printer and offer Joe some reference materials so he can be more helpful in the future.

Explicação

Questão 69 de 130

1

A technician realizes the problem Ann, a customer, is having before she is done explaining all the symptoms. Which of the following is the BEST action for the technician to take?

Selecione uma das seguintes:

  • Continue listening to Ann’s explanation until she is finished then refer her to a website so she can find the proper resolution.

  • Ask Ann to repeat the problem and all the symptoms several times in order for the technician to verify all the facts.

  • Finish listening to Ann’s explanation without interrupting if it will not take an excessive amount of time.

  • Politely tell Ann that the technician knows the proper solution and that no further explanation is necessary.

Explicação

Questão 70 de 130

1

Which of the following display types uses a charged gas method of illumination?

Selecione uma das seguintes:

  • OLED

  • CRT

  • LED LCD

  • Plasma

Explicação

Questão 71 de 130

1

Which of the following laptop hardware components requires a re-soldering process in order to replace properly?

Selecione uma das seguintes:

  • Mini PCIe wireless card

  • Heat sink

  • DC jack

  • Li-Ion battery

Explicação

Questão 72 de 130

1

Which of the following should be used when building a high-end graphics workstation for CAD applications? (Select TWO).

Selecione uma ou mais das seguintes:

  • Main memory of 8 GB or more

  • PCI-e video card with large amount of memory

  • More than 4 accessible USB 2.0 ports

  • A 32-bit OS to handle the large amount of expected disk I/O

  • An eSATA external drive

Explicação

Questão 73 de 130

1

A user, Ann, is experiencing headaches and motion sickness symptoms when using her new computer monitor. Which of the following can a technician adjust to help Ann?

Selecione uma das seguintes:

  • Privacy filter

  • Refresh rate

  • Use a digital signal

  • Brightness

Explicação

Questão 74 de 130

1

Which of the following protocols is used by a server to assign IP addresses?

Selecione uma das seguintes:

  • DNS

  • SMTP

  • LDAP

  • DHCP

Explicação

Questão 75 de 130

1

Which of the following protocols is used to translate fully qualified domain names into IP addresses?

Selecione uma das seguintes:

  • LDAP

  • DNS

  • DHCP

  • SMTP

Explicação

Questão 76 de 130

1

Which of the following is enabled in the BIOS that will prompt a user, Joe, to enter his password every time the laptop performs a POST?

Selecione uma das seguintes:

  • Power User access

  • Power on password

  • Administrative password

  • User profile access

Explicação

Questão 77 de 130

1

Which of the following is a private class B IP address?

Selecione uma das seguintes:

  • 10.0.15.1

  • 172.16.0.1

  • 172.33.1.1

  • 192.168.1.1

Explicação

Questão 78 de 130

1

Which of the following is the MOST important aspect of the chain of custody?

Selecione uma das seguintes:

  • Reporting

  • Preservation

  • Observation

  • Documentation

Explicação

Questão 79 de 130

1

A PC cannot connect to the network. A network card was purchased without documentation or driver discs. Which of the following is the BEST way to install it into this machine?

Selecione uma das seguintes:

  • From the PC, download and install the drivers

  • Run Windows update to install drivers

  • Copy drivers to flash drive and install

  • Purchase the disc online and install

Explicação

Questão 80 de 130

1

Which of the following requires a MINIMUM of four hard drives?

Selecione uma das seguintes:

  • RAID 0

  • RAID 1

  • RAID 5

  • RAID 10

Explicação

Questão 81 de 130

1

A coworker has reported that someone has engaged in prohibited activity. The supervisor has asked the technician to quarantine the PC until police arrive. Which of the following should the
technician do? (Select TWO).

Selecione uma ou mais das seguintes:

  • Allow the user to continue working

  • Check for viruses

  • Re-image the hard drive

  • Document time/date for later reference

  • Prevent users from accessing the PC

  • Turn off PC

Explicação

Questão 82 de 130

1

A customer has asked for the ability to operate dual digital monitors. Which of the following is the BEST solution for accomplishing this?

Selecione uma das seguintes:

  • Split the onboard video port.

  • Update the video drivers to allow for multiple monitors.

  • Add an adaptor to the onboard VGA port.

  • Install a video card with multiple DVI ports.

Explicação

Questão 83 de 130

1

A customer has purchased a 1TB internal hard drive. The customer would like to have it installed as a data drive in their existing system. The technician discovers there is no spare power supply connector for the new hard drive. Which of the following would enable the technician to EASILY accomplish the task? (Select TWO).

Selecione uma ou mais das seguintes:

  • Replace the existing hard drive.

  • Replace the power supply.

  • Remove the floppy disk.

  • Remove the CD-ROM.

  • Split an existing power connection.

Explicação

Questão 84 de 130

1

Which of the following pin pairs remain with the same wire color for either T568A or T568B?

Selecione uma das seguintes:

  • Pair 1 & 8

  • Pair 2 & 7

  • Pair 3 & 6

  • Pair 4 & 5

Explicação

Questão 85 de 130

1

Which of the following would be included when documenting the MOST recent policy on corporate behavior?

Selecione uma das seguintes:

  • Page numbers

  • Author of the document

  • A complete table of contents

  • Last revision dates and version numbers

Explicação

Questão 86 de 130

1

Which of the following represents a wiring standard for connectors of twisted pair cables?

Selecione uma das seguintes:

  • Fiber

  • T568A

  • IEEE1394

  • CAT5

Explicação

Questão 87 de 130

1

Which of the following connectors would be found on a coaxial cable? (Select TWO).

Selecione uma ou mais das seguintes:

  • BNC

  • LC

  • IDE

  • F

  • ST

Explicação

Questão 88 de 130

1

Which of the following BIOS features should be enabled to increase security of the physical computer?

Selecione uma ou mais das seguintes:

  • Chassis Intrusion Detection

  • Advanced Configuration and Power Interface

  • Antivirus Software

  • Temperature Monitoring

Explicação

Questão 89 de 130

1

Which of the following amounts of memory BEST represents the upper limit of RAM when using a
32-bit architecture?

Selecione uma ou mais das seguintes:

  • 2 GB

  • 4 GB

  • 6 GB

  • 16 GB

Explicação

Questão 90 de 130

1

Which of the following would be an example of prohibited content?

Selecione uma das seguintes:

  • Third party proxy sites

  • Malicious cookie

  • Detected virus

  • Unwanted pop-up

Explicação

Questão 91 de 130

1

Which of the following is NOT a best practice when prohibited activity is suspected?

Selecione uma das seguintes:

  • Back up the hard drive

  • Turn off the computer

  • Document the incident

  • Identify the content

Explicação

Questão 92 de 130

1

When installing multiple SCSI drives in a system, which of the following is correct?

Selecione uma das seguintes:

  • All drives must have the same SCSI ID.

  • Drives will be automatically assigned an ID by the controller.

  • Drives in the same RAID array must have the same SCSI ID.

  • Each drive must have a different SCSI ID.

Explicação

Questão 93 de 130

1

A user, Joe, notices his laptop performance decreases while playing multimedia files. Which of the following would MOST likely increase performance?

Selecione uma das seguintes:

  • Install a high-end graphics card with onboard memory.

  • Replace the sound card with a higher quality product.

  • Upgrade the CPU.

  • Increase SODIMM memory.

Explicação

Questão 94 de 130

1

Which of the following would be the MOST important factor to consider when building a virtualization workstation?

Selecione uma das seguintes:

  • High-end graphics card with onboard memory

  • A compact form factor

  • Dual monitor support

  • Maximum RAM and CPU cores

Explicação

Questão 95 de 130

1

A technician completing a server room build out encounters a bundle of un-terminated network cables that are not labeled. Which of the following tools would be the BEST to determine which devices the cables are run to?

Selecione uma das seguintes:

  • Toner probe

  • Multimeter

  • Cable tester

  • Loopback plug

Explicação

Questão 96 de 130

1

After making a long CAT5 cable, the technician fears that the cable may have been damaged during the pull, but does not have a cable tester. Which of the following would be the BEST
alternative tool to determine whether there are any breaks or shorts in the cable?

Selecione uma das seguintes:

  • Multimeter

  • Voltmeter

  • Loopback plug

  • Punchdown tool

Explicação

Questão 97 de 130

1

Which of the following are standard AMD processor socket types? (Select TWO).

Selecione uma ou mais das seguintes:

  • 1366

  • 1155

  • 940

  • LGA

  • F

Explicação

Questão 98 de 130

1

Which of the following is the form factor of a standard VGA connector?

Selecione uma das seguintes:

  • DB-15

  • DB-9

  • DIN-6

  • DB-25

Explicação

Questão 99 de 130

1

A technician is going to install a gigabit Ethernet adapter into a laptop for a customer. Which of the following technologies is MOST likely being used in this installation?

Selecione uma das seguintes:

  • Express card 54

  • USB 2.0

  • PCIe

  • Port replicator

Explicação

Questão 100 de 130

1

A technician is installing a liquid cooling system for a high-end gaming PC. Which of the following liquids is MOST likely used for cooling?

Selecione uma das seguintes:

  • Iodine

  • Mercury

  • Thermal paste

  • Oil

Explicação

Questão 101 de 130

1

Which of the following ISP types requires an RJ-11 connection to the PC?

Selecione uma das seguintes:

  • Cellular

  • Cable

  • Dial-up

  • WiMAX

Explicação

Questão 102 de 130

1

In order to use an Intel Core 2 Duo processor, which of the following sockets MUST be on the motherboard?

Selecione uma das seguintes:

  • LGA 755

  • LGA 1155

  • LGA 1156

  • LGA 1366

Explicação

Questão 103 de 130

1

A user is trying to print pictures from their camera to a PAN printer. When the user tries to print, the camera states there is no printer paired with the camera. Which of the following is the MOST likely cause?

Selecione uma das seguintes:

  • The camera’s Bluetooth option is not set for discoverable.

  • Ink needs to be replaced in the printer.

  • Bluetooth is turned off on the printer.

  • The camera does not have the printer drivers installed.

Explicação

Questão 104 de 130

1

A technician is helping set up a new networking closet and notices that the humidity level is low in the room. Which of the following should be installed FIRST before rack mounting equipment?

Selecione uma das seguintes:

  • A dehumidifier

  • A fire suppression system

  • ESD strap

  • Grounding bars

Explicação

Questão 105 de 130

1

Which of the following terms is MOST likely associated with a modem connection?

Selecione uma das seguintes:

  • RJ-11

  • 802.11g

  • RJ-45

  • IEEE 1394

Explicação

Questão 106 de 130

1

Which of the following display types is likely to draw the LEAST amount of power?

Selecione uma das seguintes:

  • LCD

  • LED

  • CRT

  • Plasma

Explicação

Questão 107 de 130

1

Which of the following display types is MOST likely to have problems with light and glare?

Selecione uma das seguintes:

  • Plasma

  • LED

  • OLED

  • LCD

Explicação

Questão 108 de 130

1

In reference to express card types (e.g. Express Card 34 and Express Card 54), which of the following BEST describes what the numbers indicate?

Selecione uma das seguintes:

  • Size of the memory allocation

  • Size of the expansion slot

  • The IEEE specification that it originated from

  • Number of available communication channels

Explicação

Questão 109 de 130

1

Which of the following speeds BEST represents the speed of the memory when installing DDR2 at 800 MHz and DDR2 at 600 MHz?

Selecione uma das seguintes:

  • 600 MHz

  • 700 MHz

  • 800 MHz

  • 1400 MHz

Explicação

Questão 110 de 130

1

Which of the following BEST describes the purpose of a TV tuner card?

Selecione uma das seguintes:

  • Decrease the interference associated with the incoming signal

  • Increase the reception of nearby televisions

  • Convert the user’s Internet service into a television signal

  • Decode NTSC or PAL signals for the PC

Explicação

Questão 111 de 130

1

A user reports that some of the colors are bright in some areas and dull in others when printing toa laser printer. Which of the following should the technician do NEXT to resolve the issue?

Selecione uma das seguintes:

  • Replace the pickup rollers

  • Print the cleaning page

  • Print a test page

  • Replace the fuser

Explicação

Questão 112 de 130

1

A user from the payroll department is printing out paychecks and notices that words are not completely being printed out. The user does state that all of the print on the checks is still dark and legible. Which of the following should the technician perform to resolve this issue with the impact printer?

Selecione uma das seguintes:

  • Reinstall the print drivers

  • Clean the printer head

  • Replace the printer ribbon

  • Replace the printer cable

Explicação

Questão 113 de 130

1

A user reports that when printing to an impact printer that the carbon copies are legible but the top copy is blank. Which of the following is the MOST likely cause?

Selecione uma das seguintes:

  • Replace the printer data cable

  • Reinstall the print drivers

  • Replace the printer head

  • Replace the ribbon

Explicação

Questão 114 de 130

1

Which of the following is correct about differences in CAT5 and CAT6 connectors?

Selecione uma das seguintes:

  • CAT5 connectors have locking tabs

  • CAT5 and CAT6 use the same connectors

  • CAT6 supports three different wiring standards

  • CAT6 connectors are longer for better contact

Explicação

Questão 115 de 130

1

On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?

Selecione uma das seguintes:

  • Additional power to onboard devices

  • Additional power to PCIx peripheral cards

  • Additional power to the South Bridge

  • Additional power to the CPU voltage regulator

Explicação

Questão 116 de 130

1

Which of the following is often required to complete configuration of a barcode scanner?

Selecione uma das seguintes:

  • The scanner must be set to reject scanning any codes shorter than three digits.

  • The system must be rebooted and update drivers installed.

  • The scanner utilities must be run to adjust the light intensity of the laser.

  • The scanner must be programmed by scanning in select codes.

Explicação

Questão 117 de 130

1

When replacing the CPU in a laptop, which of the following locations should have thermal grease applied?

Selecione uma das seguintes:

  • Connection points on the system board

  • Bottom of the CPU

  • Top of the CPU

  • Axis of the cooling fan

Explicação

Questão 118 de 130

1

Which of the following is the MAIN difference between an LCD display and an LED display?

Selecione uma das seguintes:

  • The ability to use external displays

  • The source of the backlighting

  • The viewable size of the display

  • The size of the pixel display

Explicação

Questão 119 de 130

1

Which of the following printer processes would be LEAST suitable for creating archival documents?

Selecione uma das seguintes:

  • Thermal

  • Inkjet

  • Laser

  • Impact

Explicação

Questão 120 de 130

1

When printing forms that need to be copied using carbon paper, which of the following technologies is BEST suited?

Selecione uma das seguintes:

  • Laser

  • Thermal

  • Inkjet

  • Impact

Explicação

Questão 121 de 130

1

Which of the following would a technician need to setup a cable modem at a customer’s home?
(Select TWO).

Selecione uma ou mais das seguintes:

  • Coaxial

  • CAT5e

  • PVC

  • Plenum

  • Fiber

Explicação

Questão 122 de 130

1

Which of the following characteristics of wireless networks is TRUE?

Selecione uma das seguintes:

  • 802.11g operates at 5.0Ghz.

  • 802.11n has a greater reach.

  • 802.11a operates at 2.4Ghz.

  • 802.11b is the fastest.

Explicação

Questão 123 de 130

1

A technician installs a new inkjet printer at a workstation. The new drivers are installed from a CD and a test page runs successfully. When a document containing tables and graphics is printed, it comes out with partial graphics and misaligned tables. Which of the following should the technician do NEXT?

Selecione uma das seguintes:

  • Install and test the closest match to that printer model from Windows.

  • Visit the vendor’s website and download the most recent driver for that printer.

  • Research the issue on the Internet and try to find a solution.

  • Reinstall the printer driver from the CD that came with the printer.

Explicação

Questão 124 de 130

1

A technician has just installed a network card on a Windows 7 computer. Which of the following should the technician do NEXT?

Selecione uma das seguintes:

  • Install the manufacturer’s drivers

  • Run Windows Updates

  • Reboot the machine

  • Flash the BIOS

Explicação

Questão 125 de 130

1

A user recently installed a joystick that is used to play video games on their computer. The user notices that the joystick is slowly drifting. Which of the following should the user do?

Selecione uma das seguintes:

  • Replace the device

  • Reboot the computer

  • Reinstall the drivers

  • Recalibrate the device

Explicação

Questão 126 de 130

1

Which of the following IP addresses can be pinged from the Internet?

Selecione uma das seguintes:

  • 10.0.0.1

  • 68.14.24.3

  • 172.16.2.1

  • 192.168.1.1

Explicação

Questão 127 de 130

1

A technician is tasked with purchasing a wireless router that is backwards compatible with any other wireless device. Which of the following standards should the technician choose?

Selecione uma das seguintes:

  • 802.11a

  • 802.11b

  • 802.11g

  • 802.11n

Explicação

Questão 128 de 130

1

A new server has recently been purchased and needs to have the RAID configured for its four drives. Which of the following RAID levels would be set up to provide the BEST performance and data protection?

Selecione uma das seguintes:

  • 0

  • 1

  • 4

  • 5

Explicação

Questão 129 de 130

1

Which of the following types of connectors would be found to connect printers and scanners to a device that did not have any network connections?

Selecione uma das seguintes:

  • RJ-45

  • Parallel

  • RJ-11

  • BNC

Explicação

Questão 130 de 130

1

A technician wants to install a secondary IDE drive which will be configured for additional user storage on the same IDE channel of the drive with the operating system. Which of the following jumper configurations should the technician use for the additional drive, if the drive with the operating system is set to MA?

Selecione uma das seguintes:

  • Place a jumper on both the MA and CS jumper block of the secondary drive.

  • Place a jumper on the MA jumper block of the secondary drive.

  • Place a jumper on both the SL and CS jumper block of the secondary drive.

  • Place a jumper on the SL jumper block of the secondary drive.

Explicação

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