Cada pergunta deste Quiz é cronometrada.
Which question is valid to ask when establishing how to manage the enabler performance?
Are good practices applied?
Is security ensured?
Are operations efficient?
Is performance monitored?
What type of process goal is compliant with external rules?
Intrinsic
Business
Contextual
Accessibility and security
What is the Programme Management Phase in the Implementation Life Cycle called when practical solutions are supported by justifiable business cases?
Build improvements
Define road map
Plan programme
Initiate programme
What component of the Implementation Life Cycle addresses behavioural and cultural aspects of the implementation?
Management of the programme
Enablement of Change
Core continual improvement life cycle
Defining the road map
What is the name given to an enterprise communication mechanism for corporate values and desired behaviour?
Process outcomes
Organisational structures
Principles and policies
Rules and norms
Which requirement describes ‘contextual quality’ in the Goals Enabler dimension?
Outcomes should be relevant and complete
Enablers are available when, and if, needed
Enablers provide accurate, objective and reputable results
Outcomes are secured
Which statement is correct about the three COBIT guides, (Process Assessment Model, Assessor Guide, Self-assessment Guide)?
The Process Assessment Model (PAM) is assessed by the Assessor Guide
The Program Assessment Model does NOT have any value without the Assessor Guide
The Self-Assessment Guide is the same as the Assessor Guide, but used internally in an organisation
The Self-Assessment Guide can be used to prepare for a formal Process Capability Assessment
Which element is a key component of the COBIT 5 Governance Approach?
Stakeholder Transparency
Evaluate, Direct and Monitor
Plan, Build, Run and Monitor
Governance Scope
Which activity is a good practice of operating principles within the organisation structures enabler?
Publishing a schedule of Board meetings in advance
Issuing the boundaries of the organisational structure’s decision rights
Defining the structure to delegate decision rights
Documenting the decisions which the structure is authorised to take
What is the purpose of the Goals Cascade?
Consider the Inputs and Outputs of an IT process in the enterprise
Define and implement the Enterprise Architecture of an enterprise
Support alignment between enterprise needs and IT solutions and services
Support the definition of clear roles and responsibilities in an enterprise
What is the purpose of the policies element within the principles, policies and frameworks model?
To be open and flexible
To specify consequences of failing to comply
To provide detailed guidance on how to put principles into practice
To express the core values of the enterprise
Identify the missing word(s) in the following sentence.
Process [ ? ] is a process attribute for a Predictable process.
innovation
performance management
assessment
measurement
What do Processes produce as a result of their operation?
RACI charts
Cultural aspects
Service capabilities
Business goals
What is the MOST suitable process domain for skills such as Portfolio Management?
Monitor, Evaluate and Assess (MEA)
Deliver, Service and Support (DSS)
Build, Acquire and Implement (BAI)
Align, Plan and Organise (APO)
Which enabler translates desired behaviour into practical guidance?
Culture, Ethics and Behaviour
Services, Infrastructure and Applications
Principles, Policies and Frameworks
People, Skills and Competencies
Which option is NOT a component of phase 3 in the Implementation Life Cycle?
Identify role players
Define Target state
Communicate the Outcome
Define the road map
What role is the most senior official of the enterprise who is responsible for aligning IT and business strategies?
Business Executive
Head of Architecture
Chief Information Officer (CIO)
Chief Operating Officer(COO)
Which driver influences Stakeholder needs?
Good practices
Contextual quality
Lag indicators
Regulatory environment
Which is an important vehicle for executing policies?
Process practices
Governance framework
Rules and Norms
What role is responsible for monitoring activities to achieve enterprise objectives in the Governance Approach?
Governing Body
Operations
Stakeholders
Management
What term is used to describe projects that are duplicated which may indicate a need for improved governance of enterprise IT?
Mergers and acquisitions
Pain points
Trigger events
IT risk
What is the purpose of the Process Reference Model?
To be the basis for the capability dimension which defines the rating method to conform to ISO15504
To be the basis for the process dimension which outlines the structure of the 37 COBIT processes
To be the basis for the process dimension which gives the specific process references on each capability level
To contain the generic attributes for the levels two, three, four and five
In what sequence would the following occur in the COBIT 5 Process Reference Model?
1. Build 2. Direct 3. Plan
2,3,1
1,2,3
2,1,3
3,1,2
Identify the missing words in the following sentence.
Enterprise Architecture is considered a skill category for the [ ? ] Process Domain.
Evaluate, Direct and Monitor (EDM)
What capability level is an established process?
Level 1
Level 2
Level 3
Level 6
What are IT-related outcomes, required to achieve enterprise goals, represented by?
IT-related goals
Enabler goals
IT balanced scorecard
Processes
What is a collection of practices influenced by the enterprise’s policies and procedures that takes input from a number of sources, manipulates the inputs and produces outputs known as?
Framework
Policies
Enablers
Process
In the PRM, what element provides an overview of what the process does?
A process purpose
A process identification
A process description
A process goal and metric
How is the Governance Objective of ‘Value Creation’ met?
By realising benefits
By optimising resources
By optimising risk
All of the above
What is the purpose of the principles element within the principles, policies and frameworks model?
To be limited in number
To be open and flexible to ensure policies achieve the stated purpose
To provide a logical flow for staff who have to comply with them
Why is a process capability assessment performed?
To identify process improvement
To make a cost-benefit analysis of the process
To judge the quality of the people executing the process
To define the metrics of the process
In a RACI chart, how is the role of someone who is Responsible for a task described?
Someone who provides input to the task
Someone who gets the task done
Someone who is answerable for the success of the task
Someone who is receiving information on a task
What are stakeholder needs cascaded into?
Enterprise goals
Process goals
Risk Optimisation goals
Which characteristic is necessary for a good policy?
Effective
Expresses the core values of the enterprise
Intrusive
Limited in number
What rating level must a process attain in order to pass an assessment?
F - Only Fully
P - Partially and or L - Largely
L - Largely and or F- Fully
P - Partially
Which action is a good practice to help encourage desired behaviour in an enterprise?
Publishing Operating Principles
Communicating Skill categories
Publishing Delegation of Authority procedures
Appointing Business champions
Which aspect relates to the COBIT 5 key principle ‘Applying a Single Integrated Framework’?
Aligns with the latest views on Governance
Provides a simple architecture
Translates Stakeholder needs into strategy
Defines the relationship between Governance and Management
Who is an internal stakeholder?
A customer
A business partner
A regulator
A business executive
What component of the Implementation Life Cycle addresses the question ‘how do we get there’?
Define problems and opportunities
Enable new approaches
Monitor and evaluate
Implement improvements
When designing an implementation plan for the governance and management of IT, what is an environmental factor that should be taken into consideration?
Complex IT operating Models
Hidden and rogue IT spending
Applicable laws and regulations
External audit or consultant assessments
Which attribute does NOT apply to a Process Activity?
Considers the input and outputs of the process
Supports establishment of clear roles and responsibilities
Describes a set of implementation steps to achieve a management practice
Provides statements of actions to deliver benefits
Identify the missing word in the following sentence.
The responsibilities of Management include planning and monitoring activities in alignment with the direction set by the governance body to achieve the [ ? ] objectives.
enabler
stakeholder
IT-related
enterprise
What is the term used to describe the values by which the enterprise wants to operate?
Intrinsic quality
Organisational ethics
Individual ethics
Which business tool is used to justify business investments?
Business objectives
Business case
Business policies
Process Capability model
Which statement is NOT a reason why COBIT 5 is an integrated framework?
It is complete in enterprise coverage
Has to be used with other standards
Operates with previous ISACA frameworks
Business processes transform knowledge in order to create [ ? ] for an enterprise.
IT Processes
information
data
value
Which dimension(s) deals specifically with the Process Reference Model?
The Capability Dimension
The Process Dimension
The Enabler Dimension
Both the Process and Capability Dimensions
Which item is a Service capability to deliver internal and external services?
Frameworks
Information
Intrinsic Goal
Contextual Goal
What does a ‘Lead Indicator’ measure?
If enabler goals are achieved
If stakeholder needs are addressed
If governance is managed
If good practices are applied
What is the specific information criteria called if it meets only the need of the information consumer?
Compliant
Believability
Ease of operation
