What is the definition of organizational behavior (OB)?

What are the two primary outcomes in studies of organizational behavior?

What is the role of theory (scientific method) when studying OB?

Why are correlations important when studying OB?

What is the definition of job performance?

What are the three dimensions of job performance?

What is task performance?

How do organizations identify the behaviors that underlie task performance?

What is citizenship behavior, and what are some specific examples of it?

What is counterproductive behavior, and what are some specific examples of it?

What workplace trends affect job performance in today’s organizations?

How can organizations use job performance information to manage employee or member performance?

What is organizational commitment?

What are the types of withdrawal behavior?

What is the relationship of organizational commitment and withdrawal behavior?

What are the three types of organizational commitment, and how do they differ?

What are the 4 primary responses to negative events at work?

What workplace trends are affecting organizational commitment in today’s organizations?

How can organizations foster a sense of commitment among employees?

What is job satisfaction?

Why are some employees more satisfied than others?

What is the value-percept theory?

What are the 5 core job characteristics of the Job Characteristics Model?

How do mood and emotion affect levels of job satisfaction?

What is stress and how is it different than stressors and strain?

What are the four main types of work stressors?

How do individual people cope with stress?

How does the Type A Behavior Pattern influence the stress process?

How does stress affect job performance and organizational commitment?

What steps can organizations take to manage employee stress?

What is motivation?

What is expectancy theory, and what are the three beliefs that help determine how work effort is directed?

What is goal setting theory?

What two qualities make goals strong predictors of task performance? How and when do those effects occur?

What is psychological empowerment? What four beliefs help create a sense of empowerment among employees?

How does motivation affect job performance and organizational commitment?

What is learning, and how does it affect decision making?

What types of knowledge can employees gain as they learn and build expertise?

What are the methods by which employees learn in organizations?

What two methods can employees use to make decisions?

What decision-making problems can prevent employees from translating their learning into accurate decisions?

How does learning affect job performance and organizational commitment?

What steps can organizations take to foster learning?