Admin practice test

Dependent Picklist Fields

Opportunity Validation Rules

Field-level Security

Page Layout required fields

Set the organization-wide defaults for the custom object to Private. Give the Product Development Profile Read, Create, and Edit permissions. Give the Executive Profile Read Only permissions for that object.

Set the Organization-Wide Defaults for the custom object to Private; give the Product Development Profile Modify All for the object; give the Executive Profile View All access.

Set the Organization-Wide Defaults for the custom object to Public Read Write; Give the Product Development Profile Read, Create, Edit permissions; give the Executive Profile Read Only permissions for that object.

Set the Organization-Wide Defaults for the custom object to Public Read Write; create a Read Only Sharing Rule to share all records in the object with the Executive Public Group

Four workflow rules for create and update on Opportunities and Accounts

No workflow rules, but two email alerts

One workflow rule with two email alerts

Two workflow rules with one email alert each

Summary report with a Roll-up Summary Account field

Tabular report with a report formula

Tabular report with a Roll-up Summary Account field

Summary report with a report formula

Automated Notifications and Groups

Auto-responses Rules and Profiles

Assignment Rules and Queues

Territory Management and Teams

Review the Account Last Modified By field.

Download the Setup Audit Trail.

Run an Account History report.

Create a poll in the Admin Chatter group.

Create a Validation Rule based on the Created By field.

Configure a default value for the Case Owner field

Create a Workflow Rule that checks for a blank Owner field

Define the Default Case Owner in Support Settings

Content Deliveries

Chatter Files

Email Attachments

Document Reports

Report Exports

Mass Update Addresses

List View Inline Editing

Data.com Clean

20

50

15

3

Use the Mass Transfer Tool to transfer ownership of all Contacts to the AEs

Create a read/write Sharing Rule to share all related Contacts with the Account owner.

Account owner privileges give the AE edit access to all related records by default

Select the edit all associated contacts option for the AE Role in the Role Hierarchy

The Support Representative uses the Send Email Action on the Case Feed

The System Administrator configures the Case Auto-Response Rules.

The Support Representative posts the comment to the Case Chatter Feed

The System Administrator enables Case Comment Notification to Contacts

Remove Read access permissions for Contacts from the CEO's Profile.

Set the Contact Org-Wide Default Sharing Settings to Private.

Remove the Account Related List from the Contact page layout.

Create an Account page layout without the Contacts Related List.

Create a formula field to show the Last Login date of the Owner and display an alert message if it meets the defined criteria.

Add a formula to the default value of the Opportunity name field to turn the background red if the record meets the criteria.

Create a formula field to calculate the time since last update and display an image of a red flag if it meets the defined criteria.

Add a formula to the default value of the Last Modified Date field to turn the text red if the record meets the criteria.

The reports in the folder only reference custom objects.

Folder Sharing is not enabled for the Org.

The folder is private.

The reports in the folder are already shared with other users.

The license becomes available for reassignment.

The license is automatically assigned to another user.

The license is listed as Inactive.

The license is removed from the billable licenses for the organization.

Validation rules, Assignment rules, Auto-response rules, Workflow rules, Escalation rules

Escalation rules, Validation rules, Workflow rules, Auto-response rules, Assignment rules

Validation rules, Escalation rules, Assignment rules, Auto-response rules, Workflow rules

Workflow rules, Validation rules, Assignment rules, Escalation rules, Auto-response rules

Create an Account Auto-Assignment Rule to assign the Prospect Record Type to all new Accounts

Create a Workflow Rule or Process to change the Record Type from Customer to Prospect

Remove the Customer Record Type as an Assigned Record Type in the users' Profiles and Permission Sets

Create an Account Validation Rule that prevents new Accounts with the Customer Record Type from being saved.

Up to 5 additional email addresses can be added to the Email Alert

It is not possible to add additional email addresses to the Email Alert.

Up to 25 additional email addresses can be added to the Email Alert.

Up to 250 additional email addresses can be added to the Email Alert.

Articles

Knowledge

Answers

Ideas

Enable duplicate management to prevent the creation of the duplicate opportunities

Create one opportunity and use the competitors related list to track the different resellers.

Change the forecast category to Omitted on the duplicate opportunities

Change the amount on the duplicate opportunities to zero.

Reset the User's password.

Freeze the User's Account.

Change the User's Login Hours

Delete the User's Account.

Set the Invoice Payment Org-Wide Sharing Settings to Private.

Build an Invoice Payment report with a Running User of Finance.

Create a new Page Layout and Profile for the Finance Team

Only grant Finance access to the Invoice Payment object.

Make sure the user Profile includes the Report Type.

Make sure the new Report Type is deployed.

Add a button for the new Report Type to the Report Builder.

Add the new Report Type to the related objects.

Create Opportunity Update Reminders

Create a Chatter Group

Create Scheduled Reports.

Create Scheduled Dashboards.

Review entries in the Setup Audit Trail.

Check the user's login history related list.

Search the debug log for the error message.

Log in as the user to view the error message.

Primary Campaign Source

Campaign Hierarchy

Campaign Members

Campaign Influence

Product

Account

Asset

Opportunities

Field-Level Security

Record Type and Page Layout

Support Process

Case Close Page Layout

Add payment detail custom fields to the Opportunity.

Install an AppExchange credit card payment package.

Build a standard Visualforce page and Salesforce site.

Create a Workflow Rule Email Alert to notify Finance.

Custom Buttons

Quick Actions

Custom Fields

Related Lists

Create a related list to enable the user to view the related products.

Create a Workflow Rule on the Opportunity object to add a default Product to Opportunities with no Products.

Enable the Opportunity setting to prompt users to add products to opportunities.

Set the Org-Wide Defaults for Price Books to Use and Products to Read Only.

Create a pre-defined Case Team for each group of product specialists and assign the team using Case Assignment Rules.

Add the product specialists to the Account Team for each Account that has purchased a product from the product line.

Create an owner-based Case Sharing Rule to share corresponding Cases with the product specialist role.

Change the Org-Wide Default for Cases to Controlled By Parent and add product specialists to Account Teams.

Create a custom picklist field on the Opportunity to specify if it is a product or warranty sale.

Create a Page Layout, Sales Process, and Record Type for each type of sale.

Create a custom Object for warranty renewals with the appropriate Sales Process.

Create a Validation Rule that displays the correct Page Layout and Sales Process based on Role.

Configure Feed Tracking for Case Comments.

Configure the Case Auto-Response Rules.

Enable Case Comment Notification to Contacts.

Create a Workflow Rule Email Alert on Case Comments.

Default Case Team on each Account record

Default Case Team on each User's record

Workflow Rule to add the Case Team

Case Assignment Rule to associate the Case Team

Background Jobs Queue

Mass Email Queue

Time-Based Workflow Queue

Outbound Messaging Delivery Queue

Create a sharing rule based on criteria.

Create a new role for product managers and sales representatives.

Move all product managers to a role below the sales representatives.

Save all opportunity reports in a public folder.

Ensure the event is scheduled for times within the Start and End of Day hours.

Ask the System Administrator to check all-day events in the Activity settings.

Check the all-day event checkbox on the event.

Use a task for an all-day event because then no time fields are needed.

Address field

Account Name and Site fields

Parent Account field

Created By field

Create a formula field that identifies matches.

Use VLOOKUP to find matching records in Salesforce.

Create a unique External ID field on Accounts in Salesforce for matching

Use the ID from the order system in place of the Salesforce ID.

Roles assigned to the Users

Profiles assigned to the Users

Permission Sets assigned to the Users

Individual User records

Big Deal Alerts on high-value Opportunities

Competitors on the Opportunity Page Layout

Strength and Weakness fields on Company Information

Products and Pricebooks on Opportunity Line Items

Stage Selected Values in the Sales Processes

Stage field picklist options in Record Types

Field-Level Security in the User Profile

Page Layouts to include the correct field

Create a report schedule for each Sales Rep

Create a separate report for each Sales Rep.

Create a Summary report grouped by Sales Rep.

Create a report filtered by "My Opportunities".

All attempts to log in from outside the network will be denied.

Users that log in within the network will not be required to verify their identity.

Users are unable to log in through the API on networks not marked as trusted.

AppExchange packages can communicate with an external site.

Cases will use Feed Layouts rather than standard Page Layouts.

Case Feeds will no longer be hidden on standard Page Layouts.

All Case buttons will be converted to Actions in the Case Feed.

All Case fields will be added to the Chatter Feed Tracking

Record Type

Validation Rule

Dependent Picklist

Page Layout

Sales Processes

Page Layouts

Record Types

Permission sets

Check if the Workflow Rule is active.

Verify the user's email address.

Check if the Workflow evaluation criteria is correct.

Check if the correct Email Template is used.

Commonalities and Won Information

Big Deal Alerts and Sales Teams

Competitors and Similar Opportunities

Sales Teams and Closed Won Opportunities

Set the customer as the Automated Case User

Include the customer in the Assignment Rule.

Add the comment to the Case Chatter Feed.

Enable Case Comment Notifications to Contacts.

Save the report in a folder shared with the Executive Team.

Save the report in the My Personal Report folder.

Name the report "For Executive Team Use Only - DO NOT USE."

Set Opportunity Org-Wide Default Sharing Settings to Private.

Remove the Workflow and use a report instead.

Change the Workflow Rule to assign tasks based on profile.

Make sure there is only one user in the role.

Add a field update to the Workflow to also change the owner.

Enable Service Cloud User on the user record detail page.

Create a new Permission Set License Assignment.

Clone the Sample Console and assign it to the user.

Enable Service Console in Support Settings.

Edit the Report Builder layout.

Create a custom report type.

Enable Dynamic Reports.

Modify the standard report type.

Business Hours, Translation Settings, Corporate Currency

Primary Contact, Chatter Settings, Set Domains

Fiscal Year, Password Policies, Default Time Zone

Organization Name, Default Time Zone, Default Language

And

TEXT

IF

ISPICKVAL

Web-to-Lead forms

Lightning Customer Community

Automated Lead Conversion

Lightning Partner Community

Create a Time-based Workflow on Account with a rule criteria of Agreement End Date > TODAY().

Create a Time-based Workflow on Account with a rule criteria of Agreement End Date < TODAY().

Create a Workflow on Account with a rule criteria of Agreement End Date > TODAY().

Create a Workflow on Account with a rule criteria of Agreement End Date < TODAY().

This field is Read-Only in Field-Level Security settings.

This field is defined as Read-Only on the Page Layout.

This is a System Audit field and it is Read-Only for existing records.

This user does not have Edit permissions on the Account object.

Records for a specified object including records in the recycle bin.

Records for a specified object and its parent records.

Records for a specified object and its child records.

Records for all standard objects in the org.

Set the Dashboard Running User to the current user.

Set a Dashboard filter to the current user.

Create a dashboard for each user.

Create a dashboard folder for each user.

Einstein Opportunity Scoring

Einstein Lead Scoring

Einstein Activlty Capture

Einstein Opportunity Insights

Tags are case sensitive.

Tags are updateable

Tags are not case sensitive

Tags Combine with singular and pural versions