Pega Business Architect Tests

Questão 1 de 25

4

In the following partial case life cycle, a manager must contact a job applicant to schedule an interview. The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.
To meet this requirement, you apply a goal and deadline to the _______.

Selecione uma das seguintes:

Interview stage
Schedule Interview step
Case type
Schedule Interview process

Explicação

Questão 2 de 25

4

Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership.
If the member chooses to make changes, a case ID is assigned to the request. Which two configurations, when applied in combination, achieve this behavior?
(Choose Two)

Selecione uma ou mais das seguintes:

Add a decision shape to the process.
Configure the stage to resolve the case.
Configure the case type to create temporary cases.
Add a Persist case step to the case life cycle.

Explicação

Questão 3 de 25

4

Select the characteristic used to identify candidate rules to be delegated to business users.

Selecione uma das seguintes:

Frequent changes are needed to continuously redefine the user experience.
Ownership of changes to delegated rules changes from work group to work group.
Changes to business conditions require that the rule be managed with IT intervention.
Changing business conditions require that the rule be managed without IT intervention.

Explicação

Questão 4 de 25

4

Tom Jones' request for a credit card dispute is an example of which of the following?

Selecione uma das seguintes:

A service
A case type
A case
A task

Explicação

Questão 5 de 25

4

Which statements about the following case are true?
(Choose two.)

Selecione uma ou mais das seguintes:

Stage 1 is a primary stage.
Stage 2 is an alternate stage.
Stage 1 is a resolution stage.
Stage 1 automatically transitions to Stage 2.
Stage 2 is a resolution stage.

Explicação

Questão 6 de 25

4

Consider the following scenario:
- During the Interview process for a Job Application case, an administrative assistant selects the date and location of the interview.
- Next, an email invitation is sent to the candidate.
- During the interview, the hiring manager captures notes from the discussion.
- Finally, the candidate is assigned a technical exercise and the results are added to the case.
Select two step names that follow the guidelines for identifying and naming the steps in the process.
(Choose Two)

Selecione uma ou mais das seguintes:

Schedule Interview
Notify Candidate
Ask Questions
Technical Exercise

Explicação

Questão 7 de 25

4

Rulesets are primarily used _____________.
(Choose two.)

Selecione uma ou mais das seguintes:

to define and configure an application
to facilitate the migration of rules from one system to another
to support the creation of multiple versions of rules in an application
to specify the reusability of a rule

Explicação

Questão 8 de 25

4

A______defines the look and feel of an application.

Selecione uma das seguintes:

control
skin
format
mixin

Explicação

Questão 9 de 25

4

Which two configuration are used for three bank account type option with single control . How do we configure so that user cant’ select more than one ?
(Choose two.)

Selecione uma ou mais das seguintes:

Drop down
Button
Checklist
Radion button

Explicação

Questão 10 de 25

4

You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

Selecione uma das seguintes:

The requirement changes to allow the parent case to continue before the child cases resolve. How do you configure the Wait steps for this requirement?
Configure the Wait step so users can choose to continue the parent case process regardless of child case status.
Configure the Wait step to continue the parent case when the child cases reaches audit or approval.
Configure the Wait step to continue the parent case when the child cases reach the payment pending review status.
Configure the Wait step so that only one child case must resolve before the parent case can continue.

Explicação

Questão 11 de 25

4

Which of the following statements is not true about the Definition of Ready?

Selecione uma das seguintes:

The definition of ready (DoR) is defined by the lead business architect.
The definition of ready (DoR) is defined during the prepare phase.
Stories that do not meet the definition of ready (DoR) can progress to sprint planning.
Stories that meet the definition of ready (DoR) are approved by the product owner.

Explicação

Questão 12 de 25

4

A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the Case ID values so the case with the highest ID value appears at the top of the list and descends in order.
How would you design the report definition to support this requirement?

Selecione uma das seguintes:

For the Case ID property. select Highest to Lowest sort type.
For the Case ID property. select Count in the Summarize column.
Add a filter condition where Case ID is greater than one.
Make sure that the Case ID is the first column in the report.

Explicação

Questão 13 de 25

4

You have a data page with customer data. The data page is configured to reload if it is older than one hour. Which of the following best describes when the data page will reload?

Selecione uma das seguintes:

The data page reloads automatically one hour after it was created.
The data page reloads on the next access one hour after it was last accessed.
The data page reloads on the next access one hour after it was created.
The data page reloads automatically one hour after it was last accessed.

Explicação

Questão 14 de 25

4

Which of the following are NOT declarative rule types?
(Choose two.)

Selecione uma ou mais das seguintes:

Constraints
Declare Expressions
Declare Validate
Declare Activities

Explicação

Questão 15 de 25

4

A requirement defines what an application must do or satisfy to meet one or more ________?

Selecione uma das seguintes:

Specifications
Objectives
Use Cases
User Stories

Explicação

Questão 16 de 25

4

Which configuration informs a user by email when an assignment is added to the user's worklist?

Selecione uma das seguintes:

Add a Send Email step to the process after the assignment to notify the assigned user.
Configure the case type to send assignment notifications to assigned users.
Configure a service level to send a notification to the assigned user.
Add a Send Notification step to the process after the assignment to notify the assigned user.

Explicação

Questão 17 de 25

4

A government application provides field placeholder values to help users enter the correct dat a. The Design Lead has asked you to increase the font size on all field placeholder value components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?

Selecione uma das seguintes:

Run a case type that uses the component and change the font on the view.
Update the existing Default theme text entry.
Upload a new application theme.
Add a new theme text entry to the application theme.

Explicação

Questão 18 de 25

4

In a job application case, a hiring manager needs to receive an automatic email notification when the case reaches a Collect Work Sample assignment. How would you configure this correspondence requirement?

Selecione uma das seguintes:

Node
Shared
Thread
Requestor

Explicação

Questão 19 de 25

4

An experienced Pega business architect can apply their expertise __________.

Selecione uma das seguintes:

during the analytical modeling phase only
throughout the entire development life cycle
during the descriptive modeling phase only
during the executable modeling phase only

Explicação

Questão 20 de 25

4

Select the two correct statements about work items in Agile Workbench.
(Choose Two)

Selecione uma ou mais das seguintes:

User stories are the primary work items.
Feedback items are feature enhancement requests.
The development backlog includes user stories, bugs, and tasks.
Major bugs are typically deferred.

Explicação

Questão 21 de 25

4

The following image is a page list presented in a nonlinear format that automatically adjusts based on screen size. The image is an example of _______.

Selecione uma das seguintes:

An inline dynamic layout
A table
A repeating grid layout
A repeating dynamic layout

Explicação

Questão 22 de 25

4

A requirement states: When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved. Select the case type relationship that satisfies the requirement.

Selecione uma das seguintes:

Make both loan request and credit check top cases.
Make credit check a child case of credit card request.
Make credit card request a child case of credit check.
Make credit check a spin-off case of credit card request.

Explicação

Questão 23 de 25

4

You are assigned to a pega implementation project as a pega business architect. Which task are you expected to perform?

Selecione uma das seguintes:

Organize the project Kickoff meeting.
Help to refine ahead of a sprint.
Identify the initial of case types.
Identify the scope of the initial release.

Explicação

Questão 24 de 25

4

What type of step typically requires contextual instructions?

Selecione uma das seguintes:

Send Email
Change stage
Collect information
Create Case

Explicação

Questão 25 de 25

4

How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment ls completed before the deadline?

Selecione uma das seguintes:

Apply an urgency adjustment to the deadline interval.
Apply an urgency adjustment to the goal interval.
Add an escalation action to the goal interval.
Adjust the default assignment urgency.

Explicação

Questão 26 de 25

4

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the _____ in the service level to 5 days.

Selecione uma das seguintes:

goal
deadline
urgency
passed deadline

Explicação

Questão 27 de 25

4

An insurance company offers personal property insurance. Jewelry is a special type of personal property. Jewelry coverage requires that the user managing the request is trained to appraise jewelry. Assignments for jewelry appraisals must go to skilled users.
Which routing approach would you use?

Selecione uma das seguintes:

Route requests to a decision table that routes the request to a work group in a location where there are users who have appraisal skills.
Route requests to a reporting manager who assigns the request to a user to ensure fast processing.
Route requests to a work group whose members have the skill rating parameters.
Route directly to users who are members of a work group that uses skill rating parameters

Explicação

Questão 28 de 25

4

In the "Situational Layer Cake" where are the common modules more likely to be found?

Selecione uma das seguintes:

Higher layers
Any layer
Middle layers
Lower layers

Explicação

Questão 29 de 25

4

In App Studio, when is the earliest opportunity to configure a user view for a step in a case life cycle?

Selecione uma das seguintes:

You can configure the user view for a step after you add that step to the case life cycle.
You can configure the user view for a step after you create the entire case life cycle.
You can configure the user view for a step before you start creating the case life cycle.
You can configure the user view for a step any time after you configure the pick list data types.

Explicação

Questão 30 de 25

4

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?

Selecione uma das seguintes:

Route an Approval step to the required parties.
Add a Send Email step as an optional action.
Add a Send Email step and include all required parties.
Route the email to all the recipients in a Collect Information step.

Explicação

Questão 31 de 25

4

The Definition of Ready (DoR) is agreed during Prepare with the Scrum Master and is fixed for the remainder of project.

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 32 de 25

4

What will happen when the user submits CollectInfo? Examine the screenshot below for Validate rule A which is referenced in a flow action named CollectInfo:

Selecione uma das seguintes:

Validate rule A is executed if certain conditions are true, otherwise Validate rule B is executed
Validate rule A is executed, followed by Validate rule B
Validate rule A is overridden by Validate rule B
Validate rule B is executed only if Validate rule A fails

Explicação

Questão 33 de 25

4

In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee. To meet this requirement, you design a case with a __________.

Selecione uma das seguintes:

process that routes to the manager
change stage step to allow the employee to route to the manager
stage to route requests to the manager
step that routes to the manager

Explicação

Questão 34 de 25

4

What are two ways you can add a table to a view?
(Choose Two)

Selecione uma ou mais das seguintes:

Add a table to a section used by the view.
Embed the table in the section used by the view.
Add a field group list to a view in App Studio.
Add the table column properties to a view in App Studio.

Explicação

Questão 35 de 25

4

A prospective employee must pass a criminal background check before receiving an offer. When would you add a decision point to the workflow process?

Selecione uma das seguintes:

Declining offer to prospective employee
Verifying prospective employees work references
Running a criminal background check
Offering job to prospective employee

Explicação

Questão 36 de 25

4

How do you configure an action set on a button to clear user selections and then review the previous actions on the case?

Selecione uma das seguintes:

First, configure a Click event with a Refresh action. Next, configure a Click event and a View History action.
First, configure a Click event with a Refresh action. Next, add a View History action to the event.
First, configure a Click event with a View History action. Next, add a Refresh action to the event
First, configure a Click event with a Refresh action. Next, configure a Double-click event and a View History action.

Explicação

Questão 37 de 25

4

You are adding a field to your case type in which users must enter the day, month, and year they were hired before the user can submit the user form. The field type must enforce a date format.
What two validation approaches would you use to meet the validation requirements?
(Choose Two)

Selecione uma ou mais das seguintes:

Use the Required option
Use the read-only option
Define the field type as a date
Add the word Required to the field label

Explicação

Questão 38 de 25

4

An application includes the property .Employee.Dependent(2).DateOfBirth. The property mode of .Dependent(2) is a___________________.

Selecione uma das seguintes:

PageGroup
ValueGroup
ValueList
PageList (Field Group List)

Explicação

Questão 39 de 25

4

You need to fetch exchange rates that are updated on a daily basis from a web service and make them available in your application using a data page. Which scope would you select for the data page?

Selecione uma das seguintes:

Simple
Node
Thread
Application

Explicação

Questão 40 de 25

4

A Customer requests roadside assistance. The insurance company creates an Assistance Request case and this results in a creation of a Service Request case which is assigned to a Service provider.
Which configuration is the best practice to copy all customer information from the Assistance Request case to the Service Request case?

Selecione uma das seguintes:

Use a Data Transform.
Use a Declare Expression.
Use Data Propagation.
Use Case Calculations.

Explicação

Questão 41 de 25

4

When routing to a Work Queue, an assignment remains in the queue until it is selected by an operator. When selected, the case _____________.

Selecione uma das seguintes:

is moved to the next queue by the operator's action
remains in the queue until the operator commits an action
is moved to the operator's worklist awaiting action
is transferred to the next available operator's worklist

Explicação

Questão 42 de 25

4

Consider the following user story: As a customer, I want to the able to cancel an open service request at any time. Select the configuration option that satisfies the user story.

Selecione uma das seguintes:

Add a stage-only action to each stage in the case life cycle.
Add a case wide action to the case life cycle.
Configure the Cancel button on the user views to resolve the case.
Add an alternate stage to the case life cycle.

Explicação

Questão 43 de 25

4

Automating decisions based on business logic enables________.

Selecione uma das seguintes:

application users to focus on more nuanced decisions that require business expertise
architects to spend less time building the application
application users to mark a specific location for business exceptions that may arise in the process flow
architects to improve the performance of the application

Explicação

Questão 44 de 25

4

After an auto accident claim is submitted, a claims adjuster is assigned to the case. The claims adjuster reviews the policy of the claimant to verify coverage. The claims adjuster then begins an accident investigation.
If the claim is denied, an appeals process is initiated. When the investigation is complete, a determination of fault is made, and then the accident claim is settled.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

Selecione uma das seguintes:

Option A
Option C
Option B
Option D

Explicação

Questão 45 de 25

4

A candidate's language skills are captured in a candidate case. What type of property is used to capture the candidate's language skill if the property reference is .Language(Spanish)?

Selecione uma das seguintes:

Text
Value group
Page
SIngle value

Explicação

Questão 46 de 25

4

A purchase request case is created by an employee. After submitting, the case is assigned to the manager for review. If approved, the case is assigned to the Accounts Payable department where an agent will review and, pending audit, will approve payment.
To determine what type of routing to apply to each assignment, what question do you ask yourself?

Selecione uma das seguintes:

Who should do the work?
Can the work be delegated to other users?
How long does the work take to complete?
Is any special correspondence needed?

Explicação

Questão 47 de 25

4

Which of these rule types can be used in a flow to direct the processing of a case?
(Choose Two)

Selecione uma ou mais das seguintes:

Integrator
Flow Action
Transformer
Assignment
When

Explicação

Questão 48 de 25

4

Which of the following steps provide easy configuration and maintainability of a savable data page for an existing data type?
(Choose Three)

Selecione uma ou mais das seguintes:

Set the data page definition edit mode to Savable.
Set the data page definition edit mode to Read-only.
Set the data page definition structure to List.
Set the data save options Save type to Database save.
Set the data save options Class.

Explicação

Questão 49 de 25

4

Which statement best describes how to add a report to a report category?

Selecione uma das seguintes:

Copy the report to the appropriate ruleset.
Reports are automatically added to the appropriate category.
Create a shortcut to the report in the desired category.
Reports cannot be added to a category.

Explicação

Questão 50 de 25

4

User A should have application permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page. How do you grant access to the My Cases page for User A?

Selecione uma das seguintes:

Update User A to the same role as User B.
Add the My Cases page to the User A profile.
Update the User A account to access the same portal as User.
Add the My Cases page to the User A role.

Explicação

Questão 51 de 25

4

What does the basic Text Area (pxTextArea) control do?

Selecione uma das seguintes:

Presents the property as a single-line HTML text field, which provides an input or display area for text.
Presents the property as a multi-line HTML text field, which provides an input area for a large amount of text. Cannot be marked as `read-only'.
Presents the property as a multi-line HTML text field, which provides a presentation of text that is always a `read-only' display.
Presents the property as a multi-line HTML text field, which provides an input or `read-only' display area for a large amount of text.

Explicação

Questão 52 de 25

4

A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?

Selecione uma das seguintes:

Delegate a business rule so representatives can customize the email content as needed on a case-by-case basis.
Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

Explicação

Questão 53 de 25

4

You are designing a travel plan application. A hotel booking step displays a form in which users select a hotel and enter their check-in and check-out dates. The application calculates and then displays the cost for the hotel room.
The form also includes fields to select options, such as valet parking. at an extra cost. The application totals the cost for any selected options and adds that amount to the total room cost to equal the grand total. which is displayed in a field.
Which two of the following properties would you use as the target properties?
(Choose Two)

Selecione uma ou mais das seguintes:

Price of each option
Total cost of option
Total cost for the hotel room
Number of days at the hotel

Explicação

Questão 54 de 25

4

You check out a rule to update it. While the rule is checked out, another developer decides to test a case type by creating and processing the case. What happens when the application attempts to use the rule you checked out?

Selecione uma das seguintes:

The application runs the checked-out version of the rule, because that is the most up-to-date version of the rule.
The application cannot run because the rule is unavailable.
The application returns an error and stops processing the case, because the rule is unavailable for use.
The application ignores the checked-out version and uses the previous version in the application ruleset.

Explicação

Questão 55 de 25

4

A car rental company provides luxury cars in certain geographical locations. According to policy, the rental request for luxury car must be processed by an agent who is trained to rent luxury cars. Which routing approach do you use?

Selecione uma das seguintes:

Route requests to a skilled work group.
Route to a skilled member of a work group.
Route the request to a manager who assigns the agent.
Route to a work group based on the location.

Explicação

Questão 56 de 25

4

Which statement best describes the difference between a local flow action and a connector flow action?

Selecione uma das seguintes:

A connector flow action can be reused within a flow rule, while a local flow action cannot.
A local flow action can be reused within a flow rule, while a connector flow action cannot.
A connector flow action completes an assignment, while a local flow action does not.
A local flow action can be configured for a decision rule, while a connector flow action cannot.

Explicação

Questão 57 de 25

4

Which two situations require a data type?
(Choose Two)

Selecione uma ou mais das seguintes:

A Date of account creation field is set to a default value of the current date.
Patient medical history is accessed from and written to an external system of record.
A Currency drop-down is populated with values from an external system of record.
A Work preference picklist is populated with two values: Full time and Part time.

Explicação

Questão 58 de 25

4

The goal milestone in a service level defines that amount of time _______.

Selecione uma das seguintes:

allowed for a user to advance to the next stage
allowed before an assignment is considered overdue
in which the case or step should be completed
in which the case or step must be completed

Explicação

Questão 59 de 25

4

A requirement states: When a business guest checks out of a hotel, the guest must complete a hotel review to receive a corporate discount. Select the case type relationship that satisfies the requirement.

Selecione uma das seguintes:

Configure checkout request as a child case of hotel review.
Configure both checkout request and hotel review as top-level cases.
Configure hotel review as a parallel process to the checkout request.
Configure hotel review as a child case of the checkout request.

Explicação

Questão 60 de 25

4

An applicant submits a loan request. The system validates information on the loan application and calculates the credit score of the applicant based on credit reports and the account history with the bank.
- If the credit score is unacceptable, the customer is notified of the result and the loan application is closed.
- If the credit is acceptable, the loan application is forwarded to a loan officer for review.
- If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing.
- If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the use case.

Selecione uma das seguintes:

Option A
Option B
Option C
Option D

Explicação

Questão 61 de 25

4

Which two requirements demonstrate the need to configure correspondence?
(Choose Two)

Selecione uma ou mais das seguintes:

Assign a new insurance claim to a case worker to process.
Phone a customer for additional information about the case.
Fax a new insurance claim to the auto repair shop.
Text the customer with status changes in an insurance claim.

Explicação

Questão 62 de 25

4

A manager has requested a report that shows the purchase requests for each of the regional cost centers. The manager wants to organize the results so the cost center appears only once on the report and the requests are listed under cost center.
How would you configure the report definition?

Selecione uma das seguintes:

Filter the results so that only cost center and requests are included in the report
Use the requests column to group the results.
Summarize the requests column by count
Use the cost center column to group the results.

Explicação

Questão 63 de 25

4

Which of the following scenarios leverages case life cycle design?

Selecione uma das seguintes:

A travel agency creates a Pega Platform™ application to handle travel booking. The business wants customers to request a reservation for a hotel room or flight, agency employees to validate the customer-provided payment information, and agents to send booking confirmation to the customer. The Pega Platform application has a Booking case type with three stages: Reservation request, Validation, and Confirmation.
An online retailer creates separate Pega Platform™ applications to handle purchase orders. The business wants customers to purchase from their website, which is handled by one application. The business wants the warehouse team to check their inventory and package the item for delivery, which is handled by a second application. The business wants a third party delivery service to ship the item to the customer, which is handled by a third application.
A customer contacts a call center to cancel service. After the agent addresses the customer issues, the customer decides not to cancel the account.
A farm creates a Pega Platform™ application to handle purchase requests. The first step is to get an accurate list of seed suppliers.

Explicação

Questão 64 de 25

4

How do you route an assignment so that any available member of the Finance department can perform the task?

Selecione uma das seguintes:

Route the assignment to a work list.
Route the assignment to a work queue.
Route the assignment to the admin user ID.
Route the assignment separately to all members.

Explicação

Questão 65 de 25

4

A customer refund case type requires an auditor to receive an email if the refund is greater than twice the price of the item. Which participant role do you select to configure this requirement?

Selecione uma das seguintes:

Customer
Work queue
Interested individual
Owner

Explicação

Questão 66 de 25

4

A _____________ rule allows us to set a property value automatically, whenever an input value changes.

Selecione uma das seguintes:

Declarative Network
Declare Expressions
Property
Data Transform

Explicação

Questão 67 de 25

4

You have a cleaning service booking application, CleanApp. You are creating a local data type, HomeCleaningPackages, and you want to leverage an existing data class, CleanApp - Data - CleaningPackages.
When defining your data type, which option would you choose for asset reuse?

Selecione uma das seguintes:

CleanApp Ul Pages class.
Organization data class.
Implementation data class.
CleanApp Work class.

Explicação

Questão 68 de 25

4

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?

Selecione uma das seguintes:

In the Employment Information process add a custom condition to test the card type.
In the Employment Information process add an Approve/Reject step to test the card type.
In the Employment Information process add a card type true/false field to a user view.
In the Employment Information process validate card type for continued processing.

Explicação

Questão 69 de 25

4

An application references a data element found in the Work- class. How is this rule inherited by the application?

Selecione uma das seguintes:

By applying directed inheritance.
By applying pattern inheritance.
By naming PegaRULES as the built-on application.
By adding the ruleset that contains the property to the application.

Explicação

Questão 70 de 25

4

A retail company wants to provide a tracking tool for customers to enter their order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.
Which option fits the scope for the minimum lovable product (MLP) based on Pega best practices?

Selecione uma das seguintes:

A view that presents the order status and delivery date details.
A view where the customer can enter their order number.
A view that presents the order status, delivery date details, and a map with the path the package has traveled.
A view that updates with order status and delivery date details when the customer enters the order number.

Explicação

Questão 71 de 25

4

Select two ways you use Agile Workbench to add details to bug and feedback items.
(Choose Two)

Selecione uma ou mais das seguintes:

Use the integrated audio recording tool.
Use the integrated screen capture tool.
Record the bugs and feedback in the case life cycle step descriptions.
Use the integrated video recording tool.

Explicação

Questão 72 de 25

4

Given the following scenario for property insurance claims, which type of decision rule should be used to configure the decision?
After a property insurance claim has been filed, any claim that involves flood damage must be reviewed by a flood claim specialist before being sent to a claims adjuster. All other property insurance claims can be sent to the claims adjuster without this step.

Selecione uma das seguintes:

When
Constraints
Decision Table
Declare Expressions

Explicação

Questão 73 de 25

4

A report contains the following columns: Case ID (.pylD), Work Assignment Urgency (.pxUrgencyAssign), Policy Number (.PolicyNumber), Policy Holder (.Policyholder), and Case Status (.pyStatusWork).
Which of the columns need to be optimized so the rule form does not produce a performance warning?
(Choose Two)

Selecione uma ou mais das seguintes:

Policy Holder
Work Assignment Urgency
Policy Number
Case Status
Case ID

Explicação

Questão 74 de 25

4

Expense report processes require travel expense assignments be routed to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user?

Selecione uma das seguintes:

To the user
To the user's work group
To the user's manager
To the user's work queue

Explicação

Questão 75 de 25

4

As part of a purchase order case, after someone completes a purchase, a confirmation email is sent. How do you design the case life cycle to send the email?

Selecione uma das seguintes:

As part of the case configuration
As part of the stage configuration
As a separate process step
As an alternate stage

Explicação

Questão 76 de 25

4

Review the following Decision Table.
If the credit score is 700 and the outstanding balance is 1500, which value will be returned?

Selecione uma das seguintes:

Level 1
Level 2
Level 3
Reject

Explicação

Questão 77 de 25

4

Review the following Decision table.
If the credit score is 800 and the outstanding balance is 1000, what is the result of the decision?

Selecione uma das seguintes:

Level 2
Level 1
Level 3
Reject

Explicação

Questão 78 de 25

4

In a job application case for a call center position, all customer service agents must speak English, but positions for Spanish, French, and German speakers are also available.
During the interview process illustrated below, the Conduct Interview assignment task must be routed to an interviewer who speaks the same language as the applicant.
What is the best way to design routing so the correct interviewer is assigned the task?

Selecione uma das seguintes:

Route the job application to a specific queue using the Use business logic option.
Route the job application to a specific user using the Use business logic option.
Route the job application to an operator within a skilled group using the Specific user option.
Route the job application to an appropriately skilled operator using the Specific user option.

Explicação

Questão 79 de 25

4

Consider the following user story: As a policyholder, I want to add a vehicle operator to my insurance policy so I can extend coverage to the added operator. Which two questions help you define the fields for the user view?
(Choose Two)

Selecione uma ou mais das seguintes:

Do the fields about the operator need to be displayed in multiple languages?
How do the fields for the operator need to be displayed?
What fields does the account owner need to see to add an operator?
Will field information about the operator be stored in an external database?

Explicação

Questão 80 de 25

4

pyWorkPage stores which type of information?

Selecione uma das seguintes:

Information about the Pega server.
Information about a case.
Data cached from an outside system.
Information about the current operator.

Explicação

Questão 81 de 25

4

While running through a case life cycle, a business stakeholder notices a problem in a summary view. The view should be read-only but half of the form can be edited.
How can the business stakeholder communicate this problem to the development team using Agile Workbench?

Selecione uma das seguintes:

Create a story
Create a comment
Create a bug
Create a note

Explicação

Questão 82 de 25

4

To meet this requirement you need to set the ___________ in the service level to 5 days.

Selecione uma das seguintes:

urgency
passed deadline
goal
deadline

Explicação

Questão 83 de 25

4

Which two of the following scenarios are good candidates for rule delegation?
(Choose Two)

Selecione uma ou mais das seguintes:

Password validation standards
Content of an entail confirming a customer submission
Business policies controlled by regularity compliance
The service level on expense reports

Explicação

Questão 84 de 25

4

How does an application determine the default action for a user at an assignment?

Selecione uma das seguintes:

The connector flow action with the greatest likelihood value is the default action.
The flow action that is associated with the "Default" connector type in the flow is the default action.
The connector or local flow action with the greatest likelihood value is the default action.
The connector or local flow action that appears first when listed alphabetically is the default action.

Explicação

Questão 85 de 25

4

Which two of the following are benefits of following Pega, guardrails?
(Choose Two)

Selecione uma ou mais das seguintes:

Guardrails help developers build applications that are easier to maintain and have fewer defects.
Guardrails help managers create schedules for efficiently allocating developer resources.
Guardrails help project managers ensure that applications are completed on time.
Guardrails help developers to track compliance with Pega best practices.

Explicação

Questão 86 de 25

4

Given this high-level view of a health assessment process: the patient is triaged by the receiving nurse and vital statistics are entered in the patient log the patient log and the patient are reviewed by the attending physician if necessary, additional tests are ordered the diagnosis and treatment plan are established
Which step should be implemented as a subcase?

Selecione uma das seguintes:

If necessary, additional tests are ordered
the diagnosis and treatment plan are established
the patient log and the patient are reviewed by the attending physician
the patient is triaged by the receiving nurse and vital statistics are entered in the patient log

Explicação

Questão 87 de 25

4

When designing a case, it is recommended that each stage be decomposed into no more than ______ steps.

Selecione uma das seguintes:

5 to 9
6 to 10
10 to 15
15

Explicação

Questão 88 de 25

4

A pre-approval mortgage case type collects applicant information and real estate property details. Which field type stores and displays an applicant's mortgage loan amount correctly?
(Choose Two)

Selecione uma ou mais das seguintes:

Decimal
Picklist
Currency
Integer

Explicação

Questão 89 de 25

4

Which of the following is a good example of a process improvement?

Selecione uma das seguintes:

Automate a decision to determine whether or not an auto insurance claim represents a total loss.
Automatically route an assignment to a workbasket to allow the first-available claims adjuster to work on each claim.
Reduce a process to under 15 steps by combining three steps performed by two different people into one assignment.
Add a service level to an assignment to ensure that an adjuster reviews each claim and sets up and appointment within three days.

Explicação

Questão 90 de 25

4

You are preparing to delegate a number of business rules. What three prerequisite actions must be taken before you can delegate the business rules?
(Choose Three)

Selecione uma ou mais das seguintes:

Ensure the delegated ruleset exists in the Production rulesets list.
Ensure a ruleset that will contain the delegated rules exists.
Ensure a ruleset exists for the users who will manage the delegated rules.
Ensure an access group exists for the users who will manage the delegated rules.
Ensure the delegated rules are added to a locked ruleset.

Explicação

Questão 91 de 25

4

Case life cycle design is a model to and _.
(Choose Two)

Selecione uma ou mais das seguintes:

define processes and steps to implement the three necessary stages of work
define a structure to create, process, and resolve work
define the user interface appearance
define how work is completed for each specific customer request

Explicação

Questão 92 de 25

4

How many shapes should a flow rule be limited to?

Selecione uma das seguintes:

Five (5)
Twenty (20)
Ten (10)
Fifteen (15)

Explicação

Questão 93 de 25

4

Which statement best describes the behavior observed when running a flow in draft mode?

Selecione uma das seguintes:

Flows can be saved even if rules have not been configured for flow shapes
UI fields marked as required can be skipped when running the flow
Decision outcomes are chosen by the user if the decision rule cannot be found
Service levels are ignored when running the flow

Explicação

Questão 94 de 25

4

Contact information changes must not alter or interrupt the primary flow of the case. Which option meets the needs of this requirement?

Selecione uma das seguintes:

Add an alternate stage to the case life cycle.
Add a stage with a start condition to the case workflow.
Add an assignment to the case life cycle.
Add an optional action to the case workflow.

Explicação

Questão 95 de 25

4

Rulesets are used primarily for:
(Choose Three)

Selecione uma ou mais das seguintes:

Deploying rules
Granting access to the application
Denying access to the application
Organizing rules
Versioning rules

Explicação

Questão 96 de 25

4

A parallel process is defined as________.

Selecione uma das seguintes:

a process that is not part of the primary flow in the case life cycle
a process that executes in the context of the current case
a process that executes in the context of another process
a process that executes over the same time period as other processes

Explicação

Questão 97 de 25

4

An accident claim case creates a vehicle claim case for each vehicle involved in an accident. Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved?
(Choose Two)

Selecione uma ou mais das seguintes:

Add a parallel process for vehicle claims in the accident claim resolution stage.
Add each vehicle claim as a child case of the accident claim.
Add a wait step to the accident claim case to wait until all vehicle claims have a status of Resolved.
Add an optional process to pause the accident case until the vehicle claims are paid.

Explicação

Questão 98 de 25

4

A data model consists of all of the following except ____________.

Selecione uma das seguintes:

Object relationships
Data validation
Data objects
Attributes
Data types

Explicação

Questão 99 de 25

4

Which of the following would be typical data stored in a Pega Data Source?

Selecione uma das seguintes:

Insurance Policy Data
Delivery Options
Case Data
Customer Details

Explicação

Questão 100 de 25

4

When creating a data page the requirement is to have the data cached and refreshed after 90 days, which refresh option is best suited to meet this requirement?

Selecione uma das seguintes:

Reload Every 90 Days
Refresh Once Per Interaction
Reload if Older Than
90 days auto-refresh

Explicação

Questão 101 de 25

4

A home loan application requires application the legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?

Selecione uma das seguintes:

Apply business logic to route a single assignment in the correct order.
Route an assignment to a work queue where both roles have access.
Create an approval process for each manager in parallel.
Create an approval step with cascading approval.

Explicação

Questão 102 de 25

4

Select and move the Business Architect tasks to the Journey Centric Delivery project order column and place them in the correct order.
Determine whether the given solution is correct.

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 103 de 25

4

Select each application design requirement on the left and drag it to the appropriate design approach on the right.
Determine whether the given solution is correct.

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 104 de 25

4

The primary purpose of a service level is to __________.

Selecione uma das seguintes:

help ensure timely completion of assignments
track assignment status over time
generate service level reports
assign cases to the appropriate case worker

Explicação

Questão 105 de 25

4

In which of the following situations would you use a data transform?
(Choose Two)

Selecione uma ou mais das seguintes:

Execute a Flow Action
Copy data between pages
Set default values when creating a case
Create properties after the case has been created

Explicação

Questão 106 de 25

4

In an insurance application, a claim case records the items of loss. Given the property reference Item 0f Loss(1).Description, itemOfLoss is a ______.

Selecione uma das seguintes:

Page
Single value
Page list
Value list

Explicação

Questão 107 de 25

4

Which flow shape is used to start a subflow from a main flow, and waits until the subflow completes before the main flow continues?

Selecione uma das seguintes:

Shape A
Shape B
Shape C
Shape D

Explicação

Questão 108 de 25

4

Which statement best describes how a service level affects the urgency value of an assignment or a case?

Selecione uma das seguintes:

When a given milestone is reached, the current urgency is checked. If it is greater than the value specified in that milestone, the assignment or case moves to the next milestone.
When a given milestone is reached, the urgency is set to the specified value in that milestone.
If the current urgency value is less than the urgency specified in the milestone, it is adjusted to the urgency value specified in that milestone otherwise, it remains the same.
When a given milestone is reached, the specified urgency is added to the current urgency value.

Explicação

Questão 109 de 25

4

In a case which tracks requests for auto loans, a requirement states: Customers should be able to modify contact information at any time during the processing of the case. Contact information changes must not alter or interrupt the primary flow of the case.
Which option meets the needs of this requirement?

Selecione uma das seguintes:

Add an assignment to the case life cycle.
Add a stage with a start condition to the case workflow.
Add an alternate stage to the case life cycle.
Add an optional action to the case workflow.

Explicação

Questão 110 de 25

4

You need to send an email to customers who are approved for a mortgage. The system automatically sends a preliminary approval to customers by email. How do you configure the case to achieve this behavior?

Selecione uma das seguintes:

Configure a Collect Information step with read-only information, and then route the step to the customer.
Enable email notifications on the case type.
Add a Send Email step to the case life cycle after the Approval step.
Enable email notifications on the case type, and then add a Send Email step to the case life cycle after the Approval step.

Explicação

Questão 111 de 25

4

A __________ displays the overall form for viewing a work item.

Selecione uma das seguintes:

Layout
Flow Action.
Section
Harness

Explicação

Questão 112 de 25

4

Which two of the following options are benefits of using skin inheritance?
(Choose Two)

Selecione uma ou mais das seguintes:

Child skins only need to customize in the parent skin.
In order to maintain consistency, child skins cannot modify formats and mixins from the parent skin.
Child skins can reuse mixins and formats from other child skins with the same parent.
Standard styles created in a parent skin are easier to maintain.

Explicação

Questão 113 de 25

4

Select two benefits of adopting a rule delegation strategy.
(Choose Two)

Selecione uma ou mais das seguintes:

Adopting a rule delegation strategy enables business users and architects to focus on their specific tasks related to application development and maintenance.
Adopting a delegation strategy enables architects to limit the availability of application changes to specific users and access groups to manage application updates.
Adopting a delegation strategy can help deliver applications more quickly by incorporating business users in the development process.
Adopting a rule delegation strategy can help improve the business’ ability to adapt to changing business conditions.

Explicação

Questão 114 de 25

4

The maximum number of stages in a case should be _________.

Selecione uma das seguintes:

7 ± 2
5
5 ± 2
7

Explicação

Questão 115 de 25

4

Section rules may be referenced by which flow shape?

Selecione uma das seguintes:

Connector
Decision
None
Assignment

Explicação

Questão 116 de 25

4

In a purchase order case the vendor assigned might not respond to a customer's query in the desired amount of time required by policy. The vendor must respond within the time required according to policy. Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifies two of the following options.
(Choose Two)

Selecione uma ou mais das seguintes:

Set the deadline to be the desired response time based on policy and sends notifications to both parties.
Set the deadline to be the required response time based on policy and send notifications to both parties.
Set the goal to be the desired response time based on policy and send notifications to both parties.
Set the goal to be the required response time based on policy and send notifications to both parties.

Explicação

Questão 117 de 25

4

A Wait step may pause a case's processing until a predetermined time expires or _____________________________.

Selecione uma das seguintes:

completion of the Assignment
a property's value exceeds a threshold
that case or dependent case(es) processing reaches a specific status
a subcase or spin-off case is created

Explicação

Questão 118 de 25

4

Select the use case that requires an integration by using robotic process automation (RPA).

Selecione uma das seguintes:

An order management application updates a customer profile in a legacy system that lacks an exposed API.
A service management application lists paint options sourced from a Pega Platform data object.
An online ordering application submits credit card information to a payment processor through a web service.
A drug trial management application submits trial data to a protected system through a secure connection.

Explicação

Questão 119 de 25

4

A manager has reviewed a case and has decided to increase the case urgency and escalate to HR. HR must review and respond within four business hours.
Which three configuration options are needed to enable the manager to satisfy the requirements?
(Choose Three)

Selecione uma ou mais das seguintes:

Provide notification to HR requesting urgency be increased.
Provide a local action to transfer the assignment to another queue.
Provide a field for urgency adjustment.
Provide a service level for the HR assignment.
Provide escalation action to HR and resolve the case.

Explicação

Questão 120 de 25

4

A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?

Selecione uma das seguintes:

Apply business logic to route a single assignment in the correct order.
Route an assignment to a work queue where both roles have access.
Create an approval step with cascading approval.
Create an approval process for each manager in parallel.

Explicação

Questão 121 de 25

4

From the lleft, match the role to the studio that targets that role.
Determine whether the given solution is correct?

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 122 de 25

4

A customer views a product available in multiple color options. The customer must select only one color for each product.
Which UI control allow a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?

Selecione uma das seguintes:

Radio buttons
Text input
Drop-down
Check box

Explicação

Questão 123 de 25

4

Match the correct Answer in box:
Determine whether the given solution is correct?

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 124 de 25

4

Consider the following user story: As an account owner, I want to be able to add a member to my account so I can give the member temporary access.
Which two questions help you define the fields for the user view?
(Choose Two)

Selecione uma ou mais das seguintes:

How do the fields for the temporary member need to be displayed?
What fields does the account owner need to see to be able to add a temporary member?
Will field information about the temporary member be stored in an external database?
Do the fields about the temporary member need to be displayed in multiple languages?

Explicação

Questão 125 de 25

4

You want to engage business and IT resources to review the working models. What best practice helps accomplish this objective?

Selecione uma das seguintes:

Pega Cloud®
Approval process
Guardrail compliance
Direct Capture of Objectives (DCO)

Explicação

Questão 126 de 25

4

When completing a new rule form, the "Apply To" field represents what?

Selecione uma das seguintes:

The other rules the new rule will apply to
The rules context, or scope, for the purpose of inheritance
The ruleset the rule applies to
The version of the rule

Explicação

Questão 127 de 25

4

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Verification, when is the status of the case set to Pending-Verification?

Selecione uma das seguintes:

When the Triage stage completes
When the Process ticket step completes
When the Process ticket step starts
When Verify solution step starts

Explicação

Questão 128 de 25

4

Drag the case type or data type name to the appropriate location in the data hierarchy.
Determine whether the given solution is correct?

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 129 de 25

4

Which two statements identify why you should automate correspondence?
(Choose Two)

Selecione uma ou mais das seguintes:

Automating correspondence allows you to advance a case.
Automating correspondence allows you to send timely communication.
Automating correspondence allows for sending consistent information to users.
Automating correspondence keeps all interested parties informed of the current status of a case.

Explicação

Questão 130 de 25

4

Which two of the following use cases do you implement by using one or more calculated fields?
(Choose Two)

Selecione uma ou mais das seguintes:

A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.
A sales representative wants to quote the cost of an insurance policy based on selected coverage options.
An accountant wants to list the largest order for the last month, for each customer account.
A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.

Explicação

Questão 131 de 25

4

You are configuring a declarative network that contains eleven declare expressions to calculate the interest rate for a home mortgage. For example, the target value Property Tax Assessment is used as a source value when calculating the Assessed Property Value. The declare expressions use target values from other expressions to calculate their target values.
The field that displays the interest rate appears on the approval form. To improve performance, how can you reduce the number of calculations?

Selecione uma das seguintes:

Apply the declare expression in the approval flow action.
Specify Property Tax Assessment as trigger event in the declare expression that calculates the total interest rate value.
Calculate the total interest rate value by adding all the declare expression target property values.
Specify whenever used in the total interest rate declare expression

Explicação

Questão 132 de 25

4

The first stage of your process contains an assignment step. You need create a new custom user view with appropriate fields for this step. The quickest way to do this is via the__________.

Selecione uma das seguintes:

Case Designer, Settings Tab
Case Designer, Workflow Tab
Case Designer, Data Model Tab
Case Designer, Views Tab

Explicação

Questão 133 de 25

4

Which two of the following options is true about Directly Capture Objectives (DCO)?
(Choose Two)

Selecione uma ou mais das seguintes:

DCO is a methodology that ensures collaboration with the business and IT.
DCO is used during the Prepare phase to confirm and validate the three pillars of the microjourney.
DCO is only used for the documentation of user stories during the build phase.
The integration designer is an example of a visualization tool used in DCO.

Explicação

Questão 134 de 25

4

A flow action typically references a ________.

Selecione uma das seguintes:

Section
Layout
Harness
Cell

Explicação

Questão 135 de 25

4

You use the Clipboard tool to perform which two tasks?
(Choose Two)

Selecione uma ou mais das seguintes:

Test whether a declarative expression properly calculates a target value.
Test case behavior by setting property values for an open case.
Review the current values of case data.
Test a rule to determine whether the rule executes correctly.

Explicação

Questão 136 de 25

4

When you configure a multi-step form, where do you identify the navigation template?

Selecione uma das seguintes:

At the process level
At the assignment level
At the stage level
At the case level

Explicação

Questão 137 de 25

4

In a purchase order application, you have been asked to add an order total field that is used on multiple forms in the application. You want to make sure that whenever the input values change, the order total changes on all the forms.
Which two of the following are reasons would you choose to use a declare expression rather than a data transform to calculate the value?
(Choose Two)

Selecione uma ou mais das seguintes:

A declare expression updates the total value on the forms when any form containing the field is submitted.
The system monitors input properties and determines when to update the target property values.
When updating a property that is calculated, you do not need to identify every calculation that updates any of the source values and manually recalculate them.
A declare expression calculates a specific value that is used on multiple forms.

Explicação

Questão 138 de 25

4

What three questions should you answer to create effective correspondence?
(Choose Three)

Selecione uma ou mais das seguintes:

How often should you send correspondence?
Who is the user that receives the correspondence
when does the correspondence need to be sent?
Which email server should the correspondence use?
How will the correspondence be sent?

Explicação

Questão 139 de 25

4

Consider this scenario: A new Expense submitted and must be reviewed. The assignment urgency and the initial urgency values are both set to 10. The SLA starts when the assignment is created.
It the goal elapses and the assignment is not yet completed, the assignment urgency is Increased by 10. If the deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10. If the passed deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10.
In the Answer Area, select the urgency for each milestone.

Determine whether the given solution is correct?

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 140 de 25

4

Drag the data type description from the left to the blank rectanglle next to the appropriate sourcing option.
Determine whether the given solution is correct?

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 141 de 25

4

When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval From the insurance agent who verified the claim.
How do you implement this requirement so each approver can work independently?

Selecione uma das seguintes:

Create an approval step with cascading approval.
Route to a workbasket where all three roles have access.
Create business logic to route to the different approvers.
Create three parallel processes with approval assignments.

Explicação

Questão 142 de 25

4

A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check. How do you configure the case types to reflect their relationship?

Selecione uma das seguintes:

Make credit card request a child case of credit check.
Make credit check a spin-off case of credit card request.
Make both loan request and credit check top cases.
Make credit check a child case of credit card request.

Explicação

Questão 143 de 25

4

Which of the following two sets represent action sets (event > action) in Pega Platform?
(Choose Two)

Selecione uma ou mais das seguintes:

Double-click > Scan barcode/QR code
Run data transform > Enter
Tab key > Add new work
Open mobile app > Focus

Explicação

Questão 144 de 25

4

The Organization layer is the only layer in which you find technical assets.

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 145 de 25

4

Which two of the following methods can configure one stage in the case life cycle to advance to the next?
(Choose Two)

Selecione uma ou mais das seguintes:

Configure the stage to resolve the case in the stage properties panel.
Configure automatic stage transitioning in the stage contextual property panel.
Add a Change Stage step.
While running a case, use the Actions menu to change the stage.

Explicação

Questão 146 de 25

4

Select each use case on the left and drag it to the appropriate router on the right.
Determine whether the given solution is correct?

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 147 de 25

4

A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates accordingly. How do you satisfy this requirement?

Selecione uma das seguintes:

Define a declare expression for the total cost field.
Add a When condition to the room selection step.
Apply a Disable when condition to the total cost field.
Configure a field group list for all the room types.

Explicação

Questão 148 de 25

4

An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?

Selecione uma das seguintes:

Update the Author role to include the required analyst reports.
Add the analyst to the Manager role.
Create a new Analyst role with the required access.
Add the analyst to both the Author role and the Case Manager channel interface.

Explicação

Questão 149 de 25

4

You are configuring a standard email to automatically be sent to loan applicants informing them that their loan has been approved. The requirement states that the email must include values for the applicants name, the loan office, and the loan amount.
The email must also include content stating the loan's terms and conditions, which is regularly updated. The content is in a paragraph rule shared by other standard emails throughout the organization.
How would you configure your email?

Selecione uma das seguintes:

Add the applicant name, loan office, and loan amount properties. Also, copy and paste the paragraph content into your email.
Add placeholder text for the applicants name, loan office, and amount. Also. Insert the paragraph rule.
Add the applicant’s name. Loan office. And loan amount properties. Also, insert the paragraph rule.
Add the applicant name and loan office properties. Include correspondence fragment that contains a link to the organization's website page that contains loans and conditions.

Explicação

Questão 150 de 25

4

In Designer Studio, the Application Explorer displays ____________________.

Selecione uma das seguintes:

the data structure only
the class structure only
the class tree and rules organized by the classes they apply to
all the rules used by all applications

Explicação

Questão 151 de 25

4

What can the application menu in the Designer Studio be used for?

Selecione uma das seguintes:

To switch between application and design modes
To open the application view in a new window
To switch to a different application
To document applications

Explicação

Questão 152 de 25

4

Which two of the following options is true about the technical design during Prepare?
(Choose Two)

Selecione uma ou mais das seguintes:

The application structure should be organized to support automated testing during the Prepare phase.
Technical considerations include confirming user personas.
Coproduction resources lead the technical design during Prepare
The technical design considerations to be confirmed during Prepare are authentication scheme, access groups/roles, and organization structure.

Explicação

Questão 153 de 25

4

A Collect Information step in the case life cycle sets the case status to Pending-Approval. When does the case status automatically update?

Selecione uma das seguintes:

At the end of the step
At the end of the process containing the step
Case status cannot update automatically
At the beginning of the step

Explicação

Questão 154 de 25

4

A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true?
(Choose Three)

Selecione uma ou mais das seguintes:

New customer obtains troubleshooting assistance by using a call center is a journey
New customer obtains troubleshooting assistance by using a call center is a microjoumey
Customer obtains troubleshooting assistance is a journey
Customer obtains troubleshooting assistance is a microjoumey
Experienced customer obtains troubleshooting assistance by using the online forum is a journey
Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey

Explicação

Questão 155 de 25

4

A home loan company has home appraisal offices in various regions. Each office has a work queue. The company requires that appraisals be assigned to offices based on the home's location. For example, home appraisals for Boston are assigned to a New England office work queue.
Which routing approach supports this requirement?

Selecione uma das seguintes:

Route the assignment based on appraiser role.
Route the assignment to the correct work queue based on business logic.
Route the assignment based on appraiser skills.
It is not possible to support this requirement. The router must define a specific work queue.

Explicação

Questão 156 de 25

4

In a help desk application, you have the following requirement: The Customer Support Representative must response to a help desk ticket within 4 hour after a customer submits a ticket. Where do you configure the service level to meet this requirement?

Selecione uma das seguintes:

The stage
The step
The case type
The process

Explicação

Questão 157 de 25

4

The Pega Business Architect’s main focus is on which of the following?
(Choose three)

Selecione uma ou mais das seguintes:

Business value assessment
Communications with project sponsors and stakeholders
Rule re-usability
Design integrations with external applications
Portal design and implementation
Business benefits

Explicação

Questão 158 de 25

4

Choose two use cases that require the configuration of conditional paths within the case type.
(Choose Two)

Selecione uma ou mais das seguintes:

A catering booking application requires customers to enter information about expected party size, event date, and event time. When customers submit the information, the catering company sends a confirmation email.
An application requires customers to specify the type of request from a drop-down list. The request routes to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.
A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.
A scholarship eligibility application requires students to enter standardized test scores. Students with qualifying test scores can schedule an interview. Students without qualifying test scores receive a rejection email.

Explicação

Questão 159 de 25

4

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does the assignment urgency impact the deadline and passed intervals?

Selecione uma das seguintes:

The user is notified that the maximum urgency value has been reached.
Urgency value remains at 100, but other service level processing continues.
Urgency value continues to increment as configured.
Service level processing is halted until the assignment is completed.

Explicação

Questão 160 de 25

4

Which of the following flow shapes should be used to route a work item?

Selecione uma das seguintes:

Router
Utility
Decision
Assignment

Explicação

Questão 161 de 25

4

Verifiability of a requirement means the requirement _____________.

Selecione uma das seguintes:

must include information that establishes a testable condition
clearly defines all the information necessary to describe the feature or behavior desired
must be well documented and concise
has been agreed upon by both business and IT leadership

Explicação

Questão 162 de 25

4

You are defining a user view for a loan application. If the loan applicant indicates there are one or more open account, the Date account opened must be before the current date. Select the approach that meets the validation requirements.

Selecione uma das seguintes:

Use a validate rule to verify the Date account opened is in the past.
Use a calendar control to verify the Date account opened is in the past.
Use a pick list control to verify the Date account opened is in the past.
Use a when rule to verify the Date account opened is in the past.

Explicação

Questão 163 de 25

4

Apartment tenants submit maintenance requests that specify their name, address, request type, and request description. The apartment management company often receives multiple requests from a single address about the same issue.
The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart. Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal?
(Choose Three)

Selecione uma ou mais das seguintes:

Configure the tenant name as a basic condition.
Configure a time period for the request date as a weighted condition.
Configure the request type as a weighted condition.
Configure the apartment address as a weighted condition.
Configure the apartment address as a basic condition.

Explicação

Questão 164 de 25

4

You want to capture the delivery method for a purchase request. The options are Standard, Premium, or Next Day. You use the Data Model tab to create the property. How would you define the list with the delivery options?

Selecione uma das seguintes:

Picklist
Radio button
Text (paragraph)
Field group (list)

Explicação

Questão 165 de 25

4

During a DCO session, flows, connectors, and flow shapes are linked to the corresponding ___________.

Selecione uma das seguintes:

specification
requirement
business objective
case type

Explicação

Questão 166 de 25

4

Which is a benefit of using multi-step forms?

Selecione uma das seguintes:

Helps a single user complete complex tasks by presenting multiple screens in a logical sequence
Helps you organize separate tasks into steps, so you can control how, when, and by whom work is performed for each step
Provides an easy way to add a step that is preconfigured with functionality, such as sending an email, to a process
Provides a way to add an assignment that is preconfigured with one or more actions a user can take to a process

Explicação

Questão 167 de 25

4

The clipboard is a _ tool and is unique to each _?

Selecione uma das seguintes:

diagnostic, case
server-side, user session
client-side, user session
case, application

Explicação

Questão 168 de 25

4

A life insurance company has satellite offices in various countries. Each satellite office has its own work queue. Company policy requires that life insurance underwriting is assigned to offices based on the residence of the policy owner.
Which routing approach supports this requirement?

Selecione uma das seguintes:

Route the assignment to the correct work queue based on business logic.
Route the assignment to the correct work queue using skill-based routing.
Route the assignment to a specific underwriter based on business logic.
Route the assignment to the correct work queue using an authority matrix

Explicação

Questão 169 de 25

4

A form lists a group of recreational activities users can select when booking a vacation. One column lists the activity name, a second column provides the check box for activity selection, and a third column displays a thumbnail image of the activity. When viewed on a small screen, you do not need to display the images.
What three configuration steps would you take to support this requirement?
(Choose Three)

Selecione uma ou mais das seguintes:

set the image column to other importance.
set the check box column to secondary importance.
set the activity name column to primary importance.
Set the activity name and check box columns to primary importance.
Set the check box column to primary importance.

Explicação

Questão 170 de 25

4

An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.
How do you configure the approvals in the application?

Selecione uma das seguintes:

Add the manager approval to an alternate stage in the case life cycle.
Configure a parallel process for each of the required approvals.
Configure a single cascading approval based on an authority matrix.
Add an optional process to each approval in the appropriate stage.

Explicação

Questão 171 de 25

4

A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you design the report?

Selecione uma das seguintes:

Create a filter for each cost center and count the case IDs.
Summarize the regional cost centers by count.
Summarize the case ID column by count.
Define a function for the cost center column to total the case IDs.

Explicação

Questão 172 de 25

4

You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?

Selecione uma das seguintes:

Group the case ID column.
Summarize the case ID column.
Summarize the manager name column.
Group the manager name column.

Explicação

Questão 173 de 25

4

You are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing?
(Choose Two)

Selecione uma ou mais das seguintes:

Configure all assignments to route to the service manager who then assigns the tasks to the specific team.
Configure single level approval routing to a supervisor who assigns the task to the specific team.
Configure routing to use business logic to assign tasks to the appropriate team using the type of service.
Configure routing to a skilled work group using the appropriate skill parameters for the selected service.

Explicação

Questão 174 de 25

4

Which option represents the relationship between mixins, controls, and formats?

Selecione uma das seguintes:

A control specifies a mixin which defines a format.
A mixin specifies a control which defines a format.
A format uses a mixin that defines a control.
A control specifies a format which uses a mixin.

Explicação

Questão 175 de 25

4

When defining a new case type, the best course of action is to:

Selecione uma das seguintes:

Identify steps and their processes, then add stages to reference the steps
Identify processes, then add stages, and then add steps
Identify processes, then steps, and then stages
Identify stages, then add steps, and then define processes

Explicação

Questão 176 de 25

4

Consider the following user story: Which two questions help you define the fields for the user view?
(Choose two.)

Selecione uma ou mais das seguintes:

How do the fields for the temporary member need to be displayed?
What fields does the account owner need to see to be able to add a temporary member?
Will field information about the temporary member be stored in an external database?
Do the fields about the temporary member need to be displayed in multiple languages?

Explicação

Questão 177 de 25

4

When modeling the life cycle of a case, alternate stages _ and __.
(Choose Two)

Selecione uma ou mais das seguintes:

can be sequenced in to primary stages
have manual access
represent a separate, but related business transaction
represent exceptions to the normal course of events

Explicação

Questão 178 de 25

4

How do you provide users with guidance for completing a form and avoid the need for application training?

Selecione uma das seguintes:

Add an instruction to the assignment.
Send a notification to the assigned user.
Add the corresponding step to an appropriate stage.
Add an optional action to the case to explain the task.

Explicação

Questão 179 de 25

4

Key Performance Indicators (KPIs) are used to ______________.

Selecione uma das seguintes:

verify whether end users are satisfied with the application
determine whether an application has satisfied all of its requirements
determine whether or not an application has implemented all of its specifications
determine if an application has met all of its business objectives

Explicação

Questão 180 de 25

4

In an insurance claim application, you have the following requirement: All claims must be processed within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?

Selecione uma das seguintes:

The process
The step
The stage
The case type

Explicação

Questão 181 de 25

4

True Or False: Alternate stages automatically execute in sequential order.

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 182 de 25

4

The Report Editor allows us to configure which type of rule?

Selecione uma das seguintes:

Summary Definition
Categorized Report
List Report
Report Definition

Explicação

Questão 183 de 25

4

An application references the property .Customer.Address(Billing).State. What is the property mode for.Address(Billing)?

Selecione uma das seguintes:

Page
Page List
Page Group
Single Value

Explicação

Questão 184 de 25

4

Which of the following is a best practice for more effective User Interface (UI) and Flow elaboration and drafting sessions?

Selecione uma das seguintes:

Elaborate whichever one is more complex first
Elaborate upon draft flows and UI simultaneously
Elaborate upon the draft UI first, then flow drafts
Elaborate upon draft flows first, then draft the UI

Explicação

Questão 185 de 25

4

In this same application, you now want to drill down into the Data Designer for the Online Orders and Order History data types. Click Online Orders and Order History to enter the Data Designer. View the information in the Data Designer before you proceed.
Information from this view of the Integration Designer helps you complete the second activity. You can return to this information at any time from the activity page by clicking the back arrow.
Determine whether the given solution is correct?

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 186 de 25

4

You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.
How do you support this request?

Selecione uma das seguintes:

Group the manager column.
Summarize the manager column.
Filter the manager column.
Sort the manager column.

Explicação

Questão 187 de 25

4

In a mortgage application, the user creates a loan request. In order for the loan request to be approved, the loan officer must receive the results of an appraisal. How would you configure the case types to reflect their relationship?

Selecione uma das seguintes:

Make mortgage a parent case type. Make loan request and appraisal child case types.
Make loan request a parent case type and appraisal a child case type.
Make appraisal a parent case type and loan request a child case type.
Make both loan request and appraisal peer case types.

Explicação

Questão 188 de 25

4

A fully stated requirement with no missing information is ____________.

Selecione uma das seguintes:

current
complete
cohesive
consistent

Explicação

Questão 189 de 25

4

Select and move the Business Architect tasks to the Journey Centric Development project order column and place them in the correct order.
Determine whether the given solution is correct?

Selecione uma das opções:

VERDADEIRO
FALSO

Explicação

Questão 190 de 25

4

An airline has the following requirement: A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight.
The application prompts the passenger for this information when the passenger declares that they will travel with a service animal. How do you configure the case life cycle to meet this requirement?

Selecione uma das seguintes:

Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation.
Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.
Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.
Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process.

Explicação

Questão 191 de 25

4

A case stage can be ____________.
(Choose two.)

Selecione uma ou mais das seguintes:

skipped, based on a specified condition
skipped, based on the result from a decision table
entered only if all validation requirements are met
exited only when all subcases are resolved

Explicação

Questão 192 de 25

4

Your organization has a standard loan request report that contains columns for loan ID, loan officer, work status, and a loan creation date. A manager requests a report that includes only loans created in the previous quarter and do not have a status of New.
How would you configure the report filter to support this requirement?

Selecione uma das seguintes:

Create two conditions: Work Status does not equal New. AND Creation Date is equal to Previous Quarter.
Create two conditions: Work Status does not equal New. AND Creation Date is less than current quarter.
Create two conditions: Work Condition equals New OR Creation Date does not equal Previous Quarter.
Create one condition: Work status does not equal New where Creation Date is equal to Previous Quarter.

Explicação

Questão 193 de 25

4

Which two aspects of application delivery are improved by using Direct Capture of Objectives?
(Choose two.)

Selecione uma ou mais das seguintes:

Testing
Accuracy
Coding
Speed

Explicação

Questão 194 de 25

4

Which requirement is best implemented using a Wait step in a case?

Selecione uma das seguintes:

You need to pause a case until a user uploads a signed document.
You cannot proceed in an expense report until a manager approves the request.
You cannot complete a purchase case on a website unless you complete a new account subcase.
You need to send an email after a user completes a form.

Explicação

Questão 195 de 25

4

In an online shopping application, the primary case type PurchaseOrder has two child case types: Payment and Packaging. In processing PurchaseOrder case P0-11, Payment case Pay-37 and Packaging case Pac-56 are created.
Which statement about the processing of P0-11, Pay-37, and Pac-56 is correct?

Selecione uma das seguintes:

P0-11 can be resolved when either Pay-37 or Pac-56 is resolved.
P0-11 has to be resolved before either Pay-37 and Pac-56 is resolved.
Pac-56 has to be resolved before Pay-37 is resolved.
Both Pay-37 and Pac-56 have to be resolved before P0-11 can be resolved.

Explicação

Questão 196 de 25

4

Which explorers can be used to view properties for a data object in your application?
(Choose two.)

Selecione uma ou mais das seguintes:

Case Explorer
Data Explorer
Application Explorer
Records Explorer

Explicação

Questão 197 de 25

4

Adding instructions to a step _________.

Selecione uma das seguintes:

describes the business value of the step
describes to an end user what should be done in a step
defines what a step should do
Instructs an architect how to build the step

Explicação

Questão 198 de 25

4

What two items should a developer configure before delegating a rule?
(Choose Two)

Selecione uma ou mais das seguintes:

An Access Role that has access to the production ruleset.
An Access Group that has access to the production ruleset.
A separate Operator ID that has access to the delegated rules.
An unlocked ruleset added to the Application rule as a production ruleset.

Explicação

Questão 199 de 25

4

You want to create a reusable font style for buttons, and links. To do this, you would create a ______.

Selecione uma das seguintes:

overlay
control
mixin
format

Explicação

Questão 200 de 25

4

Match DCO application phases into the following image:

Arraste a resposta correta para cada ponto laranja.

Discover

Prepare

Build

Adopt

	Criado por Gerard Salvó Puigantell mais de 4 anos atrás

Pega Business Architect Pega Business Architect Quiz sobre Pega Business Architect Tests, criado por Gerard Salvó Puigantell em 14-02-2022.

Pega Business Architect Tests

Questão 1 de 25

Selecione uma das seguintes:

Explicação

Questão 2 de 25

Selecione uma ou mais das seguintes:

Explicação

Questão 3 de 25

Select the characteristic used to identify candidate rules to be delegated to business users.

Selecione uma das seguintes:

Explicação

Questão 4 de 25

Tom Jones' request for a credit card dispute is an example of which of the following?

Selecione uma das seguintes:

Explicação

Questão 5 de 25

Which statements about the following case are true? (Choose two.)

Selecione uma ou mais das seguintes:

Explicação

Questão 6 de 25

Selecione uma ou mais das seguintes:

Explicação

Questão 7 de 25

Rulesets are primarily used _____________. (Choose two.)

Selecione uma ou mais das seguintes:

Explicação

Questão 8 de 25

A______defines the look and feel of an application.

Selecione uma das seguintes:

Explicação

Questão 9 de 25

Which two configuration are used for three bank account type option with single control . How do we configure so that user cant’ select more than one ? (Choose two.)

Selecione uma ou mais das seguintes:

Explicação

Questão 10 de 25

You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

Selecione uma das seguintes:

Explicação

Questão 11 de 25

Which of the following statements is not true about the Definition of Ready?

Selecione uma das seguintes:

Explicação

Questão 12 de 25

Selecione uma das seguintes:

Explicação

Questão 13 de 25

You have a data page with customer data. The data page is configured to reload if it is older than one hour. Which of the following best describes when the data page will reload?

Selecione uma das seguintes:

Explicação

Questão 14 de 25

Which of the following are NOT declarative rule types? (Choose two.)

Selecione uma ou mais das seguintes:

Explicação

Questão 15 de 25

A requirement defines what an application must do or satisfy to meet one or more ________?

Selecione uma das seguintes:

Explicação

Questão 16 de 25

Which configuration informs a user by email when an assignment is added to the user's worklist?

Selecione uma das seguintes:

Explicação

Questão 17 de 25

Selecione uma das seguintes:

Explicação

Questão 18 de 25

In a job application case, a hiring manager needs to receive an automatic email notification when the case reaches a Collect Work Sample assignment. How would you configure this correspondence requirement?

Selecione uma das seguintes:

Explicação

Questão 19 de 25

An experienced Pega business architect can apply their expertise __________.

Selecione uma das seguintes:

Explicação

Questão 20 de 25

Select the two correct statements about work items in Agile Workbench. (Choose Two)

Selecione uma ou mais das seguintes:

Explicação

Questão 21 de 25

The following image is a page list presented in a nonlinear format that automatically adjusts based on screen size. The image is an example of _______.

Selecione uma das seguintes:

Which statements about the following case are true?
(Choose two.)

Rulesets are primarily used _____________.
(Choose two.)

Which two configuration are used for three bank account type option with single control . How do we configure so that user cant’ select more than one ?
(Choose two.)

Which of the following are NOT declarative rule types?
(Choose two.)

Select the two correct statements about work items in Agile Workbench.
(Choose Two)

An insurance company offers personal property insurance. Jewelry is a special type of personal property. Jewelry coverage requires that the user managing the request is trained to appraise jewelry. Assignments for jewelry appraisals must go to skilled users.
Which routing approach would you use?

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?

What are two ways you can add a table to a view?
(Choose Two)

You are adding a field to your case type in which users must enter the day, month, and year they were hired before the user can submit the user form. The field type must enforce a date format.
What two validation approaches would you use to meet the validation requirements?
(Choose Two)