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Human Resources Quiz sobre Human Resources Exam , criado por lady acuna em 16-06-2017.

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Human Resources Exam

Questão 1 de 100

1

There are many laws and regulations that affect both HRM practices and the employment relationship

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 2 de 100

1

HRM is responsible for people-related issues as well as employment related legal compliance

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 3 de 100

1

Aligning the HRM strategy, policies, and activities with the business strategy is essential to effective HRM

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 4 de 100

1

Line managers are usually part of the HR Department

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 5 de 100

1

Competitive advantages involves a company making products and services different enough that consumers will pay more for them
a. True

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 6 de 100

1

Each company has a different way of managing its employees that is most appropriate given its unique context

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 7 de 100

1

At any point in time, some parts of an organization may be facing a shortage of employee talent, while others may have a surplus

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 8 de 100

1

Employment laws have limited effect on HR practices in the United States

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 9 de 100

1

Organizational cultural has little effect on how employees operate on day o day basis

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 10 de 100

1

Managing virtual teams is more challenging than physically Co-located T.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 11 de 100

1

In today’s era, contingent labor is a growing segment in the workforce composition. Which of the following are not considered to be contingent laborers

Selecione uma das seguintes:

  • Contractors

  • Contingent Laborers

  • Outsourced Employees

  • Full time workers

Explicação

Questão 12 de 100

1

Which of the following is a benefit that is not mandated by law

Selecione uma das seguintes:

  • Social Security

  • Worker’s Compensation

  • Paid time off

  • Family and Medical Leave

Explicação

Questão 13 de 100

1

Ryan is expanding his business into another countries. He has a computer and has access to people across the world. As he expands his business, ____ is likely to become a central component to his business strategy

Selecione uma das seguintes:

  • Technology

  • Offshoring

  • Globalization

  • Outsourcing

Explicação

Questão 14 de 100

1

Hiring an external vendor for a task rather than doing it internally is called

Selecione uma das seguintes:

  • Outsourcing

  • Insourcing

  • Resourcing

  • Telesourcing

Explicação

Questão 15 de 100

1

Which HRM function helps in improving an organization’s overall capability to meet changing business needs by developing its employee skills

Selecione uma das seguintes:

  • Recruiting

  • Hiring

  • Managing

  • Training

Explicação

Questão 16 de 100

1

Staffing, Performance management, training, and development, and compensation, and benefits are function of

Selecione uma das seguintes:

  • Human Resources Management

  • Strategic Planning Management

  • International Relation Management

  • Employee Changes Management

Explicação

Questão 17 de 100

1

Which Primary HR activity ensures that employees have the necessary knowledge, skills and abilities to effectively perform their task and duties

Selecione uma das seguintes:

  • Managing employee attitudes and behaviors

  • Managing Employee Competencies

  • Work Design

  • Workforce Planning

Explicação

Questão 18 de 100

1

What type of management involves- aligning employees objective and behaviors with firm’s goals and strategies, assessing, employee past and current behavior and providing suggestions for improvement

Selecione uma das seguintes:

  • Change Management

  • Performance Management

  • Strategic Management

  • Succession Management

Explicação

Questão 19 de 100

1

One of the HR Practices under managing employee attitudes and behaviors is

Selecione uma das seguintes:

  • Recruitment and Selection

  • Training and Development

  • Workforce Planning

  • Performance Management

Explicação

Questão 20 de 100

1

20. Making sure that the HR practices and activities address the HR challenges that organizations face is referred to as

Selecione uma das seguintes:

  • Internal Alignment

  • External Alignment

  • Environmental Influences

  • Organizational Demands

Explicação

Questão 21 de 100

1

Even the best HR practices if implemented poorly or incorrectly may cause more harm than good

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 22 de 100

1

HR internal alignment is more important than aligning HR activities and practices with the environmental influences.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 23 de 100

1

A business strategy is how an organization will compete in a particular market.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 24 de 100

1

Culture and HRM work together to influence employees’ performance and behaviors.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 25 de 100

1

Perceptions of the processes used to make employment decisions, allocate rewards or resolve disputes is called distributive justice

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 26 de 100

1

Telecommuting employees are required to work the traditional 9:00 AM -5:00 PM job timings

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 27 de 100

1

Ethics is the standard of moral behaviors that defines socially acceptable behaviors that are right as opposed to being wrong.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 28 de 100

1

It is usually quite clear to employees when ethics are being violated in an organization. Therefore, organizations do not need an articulated code of ethics.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 29 de 100

1

In the U.S and other western countries, the workforce is aging due to low fertility rates.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 30 de 100

1

Small organizations usually have more resources, which enable them to offer better salaries than large organizations.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 31 de 100

1

All of the following are organizational demands except

Selecione uma das seguintes:

  • Organizational Characteristics

  • Technology

  • Organizational Culture

Explicação

Questão 32 de 100

1

cost leadership strategy focuses on

Selecione uma das seguintes:

  • Running the organization efficiently.

  • Employee creativity.

  • Collaboration with competitors to lower costs.

  • Having a wide focus for employees to reduce labor cost.

Explicação

Questão 33 de 100

1

What are the four broad types of organizational culture?

Selecione uma das seguintes:

  • Administrative, Bureaucratic, Consensual, Competitive

  • Entrepreneurial, Bureaucratic, Consensual, Competitive

  • Administrative, Bureaucratic, Consensual, Directorial

  • Entrepreneurial, Bureaucratic, Consensual, Directorial

Explicação

Questão 34 de 100

1

A psychological contract

Selecione uma das seguintes:

  • Describes how employees should be paid.

  • Is the perceived obligation that employees believe their employers owe them.

  • Is the perceptions that managers have about their employees.

  • Is the rational side of how employees view the relationship with their company.

Explicação

Questão 35 de 100

1

hich of the following statements best explains the term “labor force”?

Selecione uma das seguintes:

  • All the permanent employees of an organization

  • All the people willing and able to work in a particular country

  • All the people who have contracts to work at the company

  • All the adult members of a population

Explicação

Questão 36 de 100

1

Though Ford Motors standardizes its products across countries, it also tries to adapt to each country’s customer preferences. This strategy is an example of a _____________________.

Selecione uma das seguintes:

  • Domestic strategy.

  • Global strategy.

  • Transnational strategy.

  • Multinational strategy.

Explicação

Questão 37 de 100

1

What is it called when companies show concern for the common good and the value of human dignity?

Selecione uma das seguintes:

  • Corporate Social Accountability.

  • Corporate Social Responsibility.

  • Community Social Responsibility.

  • Community Social Accountability.

Explicação

Questão 38 de 100

1

What is causing an increasing trend of diversity?

Selecione uma das seguintes:

  • Retired workers are rejoining the labor force.

  • More women are joining the labor force.

  • Increase in immigration to the United States.

  • All of the above.

Explicação

Questão 39 de 100

1

Which dimension describes the degree to which people in a country prefer to act as individuals or as members of groups?

Selecione uma das seguintes:

  • Individualism/Collectivism.

  • Power Distance (high/low)

  • Uncertainty avoidance (high/low)

  • Masculinity/Femininity

Explicação

Questão 40 de 100

1

Smaller organizations tend to have

Selecione uma das seguintes:

  • Flexible job descriptions as compared to larger organizations.

  • Abundance of resources as compared to larger organizations.

  • High formality of the HR function as compared to larger organizations.

  • Competitive salaries and benefits as compared to larger organizations.

Explicação

Questão 41 de 100

1

Emplo\yment laws and regulations exist because organizations typically have more power than employees do.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 42 de 100

1

The EEOC is responsible for developing guidelines and overseeing compliance with executive orders.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 43 de 100

1

National origin and disability can never be used as BFOQs.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 44 de 100

1

The Equal Pay Act allows for difference in pay because of different levels of performance.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 45 de 100

1

Reasonable accommodation means that an employer is required to take reasonable steps to accommodate a disability, unless it would cause undue hardship to the employer.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 46 de 100

1

Disparate treatment occurs if an organization makes an employment decision based on the applicant’s race, religion, national origin, color, sex, disability, or age were different.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 47 de 100

1

U.S. residents working abroad for a U.S. company are not covered by Title VII of the Civil Rights Act.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 48 de 100

1

Affirmative action requires that employers establish hiring goals to reach predefined quotas of various demographic groups, and then provide evidence that they met those goals.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 49 de 100

1

Companies use the INS Form I-9 to document that their employees have a legal right to work in the United States.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 50 de 100

1

50. Under employment-at-will, an employee has a right to quit his/her job at any point in time and employers has the right to terminate an employee for no reason or any reaso

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 51 de 100

1

Employment decisions/ actions that are not job-related, objective or merit-based are considered to be __________ discrimination.

Selecione uma das seguintes:

  • Power.

  • Authoritative.

  • Rational.

  • Unfair

Explicação

Questão 52 de 100

1

What does EEO stand for?

Selecione uma das seguintes:

  • Equivalent Employment Opportunity

  • Equal Employment Operation

  • Equal Employment Opportunity

  • Equivalent Employment Operation

Explicação

Questão 53 de 100

1

Janice, Ian, Peter, and Andrew all applied for a job as the Maintenance Supervisor at a manufacturing plant. Janice had the most experience and met all of the qualifications for the job. However, she was turned down for the job. Peter, who had three years’ lesser experience than Janice was hired. Janice can make a prima facie case of

Selecione uma das seguintes:

  • Disparate Treatment.

  • Disparate Impact.

  • Hostile Environment.

  • Sexual Harassment.

Explicação

Questão 54 de 100

1

An example of disparate (adverse) impact would be

Selecione uma das seguintes:

  • Hiring only women without children when men with and without children are hired.

  • Refusing to promote a male employee because the hiring manager thinks that his mannerisms are too feminine and would turn off his male clients and cohorts

  • Using a selection test that always results in only men being selected for the job.

  • Using a selection test that results in considerably more men being selected than women.

Explicação

Questão 55 de 100

1

Over the past six months, Omar was being subjected to frequent comments about his religion by his co-workers. He had asked them to stop and even reported them to his supervisor (who did nothing). Omar is experiencing a _______________________________ work situation.

Selecione uma das seguintes:

  • Disparate Impact

  • Hostile Environment

  • Retaliation

  • Mixed Motive

Explicação

Questão 56 de 100

1

Which act guarantee equal opportunity for individuals with disabilities or perceived as having disabilities?

Selecione uma das seguintes:

  • National Labor Relations Act of 1935

  • Fair Labor Standards Act of 1938

  • Equal Pay Act of 1963

  • The Americans with Disabilities Act (ADA) of 1990

Explicação

Questão 57 de 100

1

Resolving EEO complaints by using an arbitrator or mediator is known as

Selecione uma das seguintes:

  • Alternative Labor Resolution

  • Equal Opportunity Conciliation Compliance

  • Federal Complaint Compliance

  • Alternative Dispute Resolution

Explicação

Questão 58 de 100

1

White firefighters in Boston claim that minorities with lower than minimum required test scores were hired. They are charging that they have been the victims of discrimination. This type of discrimination is known as

Selecione uma das seguintes:

  • Reverse Discrimination

  • Disparate Selection Discrimination

  • Reverse Preference Discrimination

  • No type of discrimination addresses this issue

Explicação

Questão 59 de 100

1

Jorge has worked for a company for five years as a full time employee. He and his wife are adopting a child. Your company has 80 employees in the location where Jorge works. Under the Family and Medical Leave Act, Jorge is eligible for

Selecione uma das seguintes:

  • Leave only if you have a specific company policy that provides leave for adoptions.

  • Up to 12 weeks of unpaid leave if he requests prior approval.

  • Up to 12 weeks of paid leave if he requests prior approval.

  • Leave only if he has unused vacation and sick days.

Explicação

Questão 60 de 100

1

An employer has fired John after two months of his absence. His absence was due to his recall to serve in the National Guard for at least six months. The employer might have violated which of the following acts?

Selecione uma das seguintes:

  • Uniformed Services Employment and Reemployment Act

  • Fair Labor Standards Act

  • Family and Medical Leave Act

  • Vietnam Era Veterans Readjustment Assistance Act

Explicação

Questão 61 de 100

1

When designing a job, it is important to consider how the job will add value to the organization’s processes.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 62 de 100

1

In most companies, motivational and efficient job designs can be maximized simultaneously.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 63 de 100

1

Cross-training is training employees in more than one job, in other words to build multiple skills.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 64 de 100

1

Job descriptions are contained in the job specifications

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 65 de 100

1

The primary goal of conducting a job analysis exercise is to identify the performance expectations in the job and the specific competencies that are necessary for effective performance.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 66 de 100

1

The Position Analysis Questionnaire focuses on the functional categories that are applicable to all jobs.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 67 de 100

1

Flextime is the term used to describe the time in which employees could pursue non job-related projects.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 68 de 100

1

Telecommuting is becoming less common as some major organizations are abandoning this employment practice.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 69 de 100

1

In developed countries, companies experience success by implementing the motivational tactics during job design.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 70 de 100

1

Employee stress at any level is never a good thing.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 71 de 100

1

___________ is the process of determining the tasks and responsibilities that employees in a particular job are expected to perform, as well as how they need to interact with their coworkers to realize these contributions.

Selecione uma das seguintes:

  • Job Analysis

  • Job Design

  • Job Characteristics

  • Job Specialization

Explicação

Questão 72 de 100

1

Henry has a narrow scope in his job and does a few specific tasks as part of a larger production process. According to the job characteristics model for job design, which dimension is he likely experiencing as low?

Selecione uma das seguintes:

  • Skill Variety

  • Task Significance

  • Task Identity

  • Autonomy

Explicação

Questão 73 de 100

1

The efficiency approach for job design focuses on

Selecione uma das seguintes:

  • Simplifying job tasks

  • Motivating employees

  • Increasing autonomy at the job

  • Increasing the variety of skills needed for a job

Explicação

Questão 74 de 100

1

____________ builds on the job characteristics's model dimension of ______________ to modify the job itself.

Selecione uma das seguintes:

  • Job enrichment, Feedback

  • Empowerment, Autonomy

  • Empowerment, Task Identity

  • Job Enrichment, Autonomy

Explicação

Questão 75 de 100

1

__________ is the degree to which the job entails a variety of activities, enabling the worker to use different skills and talents.

Selecione uma das seguintes:

  • Task Significance

  • Skill Variety

  • Task Identity

  • Autonomy

Explicação

Questão 76 de 100

1

_________ teams are usually made up of different members from all over the organization. Their specific task is to address a problem or solve a particular business issue.

Selecione uma das seguintes:

  • Parallel

  • Work

  • Virtual

  • Self-managed

Explicação

Questão 77 de 100

1

A __________ is a written description of the duties and responsibilities of the job itself.

Selecione uma das seguintes:

  • Job Description

  • Task Analysis

  • Job Task

  • Task Statement

Explicação

Questão 78 de 100

1

If you are creating a new job and do not want to start from scratch, the best source of information to use at early stages of the job analysis would be

Selecione uma das seguintes:

  • Observation and diaries

  • Interviews

  • Questionnaires

  • O*NET

Explicação

Questão 79 de 100

1

Companies that focus on autonomy and empowerment are likely pursuing a(n)

Selecione uma das seguintes:

  • Cost-leadership Strategy

  • Differentiation Strategy

  • Productivity Strategy

  • Balanced approach of cost-leadership, differentiation, and productivity strategies

Explicação

Questão 80 de 100

1

From a legal perspective, especially considering the Americans with Disabilities Act, it is critical that one outcome of job analysis is

Selecione uma das seguintes:

  • The identification of all duties to be performed for success on the job.

  • The identification of marginal duties to ensure that candidates can do most of, not all, the duties

  • The identification of marginal duties to make sure they are not included in the job description

  • The identification of the essential duties to ensure that candidates can do those particular duties

Explicação

Questão 81 de 100

1

Labor shortage is when the supply of labor is greater than the demand

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 82 de 100

1

The labor supply is the number and types of employees the company needs to meet its current and future strategic objectives

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 83 de 100

1

A transition matrix can be useful in preparing workforce demands for the future.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 84 de 100

1

The goal of succession management is to have an effective pipeline of qualified people, especially for key jobs.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 85 de 100

1

It is usually beneficial to hire older workers since they need no training

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 86 de 100

1

Technology has led to both - an increase and a decrease in the level of skills needed to perform new jobs.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 87 de 100

1

There is not a wide variance in unemployment rates in different countries, as most companies are global.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 88 de 100

1

It is clear when workers are employees and not independent contractors

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 89 de 100

1

When an employer discharges an employee due to poor performance, misconduct or reorganization, it is called voluntary turnover.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 90 de 100

1

A tactic to address labor shortage is outsourcing, which involves transferring work such as payroll, cafeteria and maintenance to other companies.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 91 de 100

1

______________ can help organizations in planning potential replacements for higher positions and identifying skills needed for success at these positions

Selecione uma das seguintes:

  • Transfer Plans

  • Succession Plans

  • Transition Matrices

  • Replacement Plans

Explicação

Questão 92 de 100

1

92. Using the transition matrix below, what is the labor surplus or labor shortage of supervisors to maintain the 2015 levels?
2016
2015 Manager Supervisor Employee exit
10 mangers 5 2 0 3
30 supervisors 5 20 0 5
100 employees 0 30 60 10

Selecione uma das seguintes:

  • A surplus of 2 supervisors.

  • A surplus of 22 supervisors.

  • A shortage of 10 supervisors.

  • No shortage or surplus

Explicação

Questão 93 de 100

1

Estimate the number of employees that will be needed in 2016 to achieve the productivity output, with the given productivity ratio. (Check values from the table below)

Year ProductivityOutput per month Number of Employees Productivity Ratio
2011 500 11 45.45
2012 550 11 50
2013 600 13 46.15
2014 600 12 50
2015 650 13 50
2016 (To be estimated) 700 ????? 50

Selecione uma das seguintes:

  • The company will need 12 employees

  • The company will need 13 employees

  • The company will need 14 employees

  • The company will need 15 employees

Explicação

Questão 94 de 100

1

To be prepared for a potential labor shortage, a company can increase its ________________, in order to have employees with multiple skills who can fill requisite areas within the company.

Selecione uma das seguintes:

  • Numerical flexibility

  • Functional flexibility

  • Employee retention

  • Newly hired employees

Explicação

Questão 95 de 100

1

Which of the following labor surplus tactics is likely to be the fastest in helping companies address their labor surplus needs?

Selecione uma das seguintes:

  • Layoffs

  • Attrition

  • Hiring Freezes

  • Overtime work

Explicação

Questão 96 de 100

1

Which piece of legislation states that - employees must be informed in advance when a plant is shutting down?

Selecione uma das seguintes:

  • OFCCP

  • WARN

  • ADA

  • FMLA

Explicação

Questão 97 de 100

1

Akean is classified as an independent contractor by the company he works for. He is not informed on - what or how to do his work. Which dimension is supported to illustrate that he is an independent contractor?

Selecione uma das seguintes:

  • Behavioral control

  • Financial control

  • Contractual Relationship

  • All of the above

Explicação

Questão 98 de 100

1

Employee movements include/s:

Selecione uma das seguintes:

  • All of the above

  • Promotions

  • Transfers

  • Demotions

Explicação

Questão 99 de 100

1

Which of the following can be categorized a tactic for labor shortage

Selecione uma das seguintes:

  • Attrition

  • Early Retirement

  • Retention

  • Pay Reduction

Explicação

Questão 100 de 100

1

Why do organizations conduct downsizing and layoffs?

Selecione uma das seguintes:

  • Mergers & Acquisitions

  • Revenue or market share loss

  • New organizational structure

  • All of the Above

Explicação