81207 Mod 05 Processing Customer Returns

Descrição

81207: Manage the Sales Process
Juana  Lucas García
Quiz por Juana Lucas García, atualizado more than 1 year ago
Juana  Lucas García
Criado por Juana Lucas García mais de 7 anos atrás
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Resumo de Recurso

Questão 1

Questão
When is a disposition code applied to the returned item? (select all that apply)
Responda
  • Creating a return order
  • Registering a return item’s arrival
  • Ending a quarantine order
  • After a return order is invoiced

Questão 2

Questão
A disposition code determines what happens to returned items both physically and financially.
Responda
  • True
  • False

Questão 3

Questão
Which of the following is not a predefined disposition action code?
Responda
  • Credit
  • Replace and credit
  • Return and credit
  • Return to customer

Questão 4

Questão
Replacement orders can only be created after a return order is returned and inspected.
Responda
  • True
  • False