Questão 1
Questão
Which action must be taken to view contacts associated with a case in the console?
Responda
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The related lists of the case page layout must be modified
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The custom links of the case page layout must be modified
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The related object of the case page layout must be modified
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The mini page layout of the case page layout must be modified
Questão 2
Questão
Which of the following is not a valid business process in Salesforce.com?
Responda
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Sales Processes
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Marketing Process
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Lead Processes
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Support Processes
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Solution Processes
Questão 3
Questão
What is parallel approval Routing?
Responda
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When you can mass assign your locked records to users in your same Role
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The ability to send approval requests to yourself multiple times, so you can approve a record
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The ability to take back approval requests once you have sent them
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The ability to send approval requests to multiple approvers in a single step
Questão 4
Questão
How many User records can be imported via Import Wizard?
Questão 5
Questão
Custom Links can be used for the following:
Questão 6
Questão
Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?
Questão 7
Questão
Can a user create his or her own Default Sales Team?
Questão 8
Questão
Which function can be performed using enhanced profile management? Choose 2 answers
Responda
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Merge profiles
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Make mass permission modifications across multiple profiles
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Make mass profile name changes
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Edit profile permissions directly in a list view
Questão 9
Questão
Custom formula fields can reference other custom formula fields including themselves
Questão 10
Questão
Which of the following chart types does not support Combination Chart?
Responda
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Line
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Horizontal Bar
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Vertical Bar
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Funnel Chart
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Donut
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Line Cumulative
Questão 11
Questão
Which of the following are actions triggered by workflow rules?
Responda
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Email
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Task
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Field update
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Record update
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Record creation
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Outbound message
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Time trigger
Questão 12
Questão
How many Custom Summary Formula Fields are allowed on a single Report?
Questão 13
Questão
Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?
Questão 14
Questão
The SideBar search does not Search the following: Choose 3 answers
Responda
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Custom Objects
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Documents
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Products
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Reports
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Solutions
Questão 15
Questão
Which report format provides a tabular listing of data with sorting and subtotalling of said data
Questão 16
Questão
The support team has asked the System Administrator to automate the notification of a customer’s support plan ending – they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?
Responda
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Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep
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Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date
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Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep
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This cannot be done
Questão 17
Questão
Which Salesforce editions provide option for customizing profiles?
Responda
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All Editions
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Unlimited, Developer and Enterprise Editions
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Professional, Unlimited, and Developer Editions
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Enterprise, Unlimited, and Developer Editions
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All except Group Edition
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All except Professional Edition
Questão 18
Questão
Account team is a set of users that normally work together on _________?
Responda
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Accounts
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Leads
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Opportunities
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Contacts
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Cases
Questão 19
Questão
What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?
Responda
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He still sees the Opportunity record
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He is not able to see the Opportunity Record
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This case can never arise
Questão 20
Questão
YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
Responda
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They will not be able to complete the installation process as they have reached the maximum number of custom tabs
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They will not be able to complete the installation process as they have reached the maximum number of custom objects
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The installation will succeed
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The installation will succeed, but only the reports,
Questão 21
Questão
What is Force.com Platform? Choose 3 answers:
Responda
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Customize, integrate and create enterprise applications as a service and without software
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Point-and-click customization tool
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Customize standard applications provided by Salesforce.com or build their own on-demand applications
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Modify the applications to meet your needs C (No- Coding)
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Group standard and custom tabs into new custom applications
Questão 22
Questão
You can set the Tab as a Landing Tab while creating the Tab for the Object?
Questão 23
Questão
How can you ensure that a value is entered in a field?
Responda
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By Field level security
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By Setting property in page layout
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By creating a lookup field
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By defining pickup list values
Questão 24
Questão
Standard profile permissions cannot be edited.
Questão 25
Questão
Which of the following is the new workflow feature of Spring’11 Release?
Responda
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Workflow Rules
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Flows
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Field Update
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Outbound messages
Questão 26
Questão
Queues cannot be created on which Object in salesforce.com?
Responda
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Lead
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Case
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Account
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Custom Object
Questão 27
Questão
Only users with "Create and Customize" permission can access the Report?
Questão 28
Questão
Which of the following are setting options for the User Interface?
Responda
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Enable Collapsible Sections
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Show Quick Create
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Show customer Sidebar Components on All Pages
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Transfer all Open Opportunities
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Enable Drag-and-drop scheduling on List Views
Questão 29
Questão
You can only use standard fields when generating email and mail merge documents for leads or contacts
Questão 30
Questão
Inline Editing is available in visual force pages?
Questão 31
Questão
What is Salesforce.com Partner Portal? Choose 2 answers:
Responda
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Use your company logo on a Partner Site
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Develop Partner Application on Force.com Platform
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Data goes into your Salesforce objects through a third party site
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Create Interactive Communities
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All of the above
Questão 32
Questão
Which of the following object relationships is NOT allowed?
Responda
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Standard object as the "master" and a custom object as the detail
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Custom object as the master" and a standard object as the detail
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Custom object as a lookup to a standard object
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Custom object as a lookup to a custom object
Questão 33
Questão
Public groups can be any combination of other public groups, users, roles and ________.
Responda
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Profile
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Roles & subordinates
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Managers
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None of the above
Questão 34
Questão
Which report type must be used to create dashboard components?
Responda
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Summary
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matrix
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Summary / matrix
Questão 35
Questão
How many other fields may a custom lead field be mapped to when converting a lead?
Questão 36
Questão
Where would you make a field required?
Responda
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Validation Rules
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Page Layout
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Triggers
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Custom Object
Questão 37
Questão
Field Sets works on both Standard as well as Custom Objects?
Questão 38
Questão
System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).