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ADM 201 - Exam Labs Topic 1

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Quiz sobre ADM 201 - Exam Labs Topic 1, criado por Nico Saborowski em 01-07-2017.
Nico Saborowski
Quiz por Nico Saborowski, atualizado more than 1 year ago
Nico Saborowski
Criado por Nico Saborowski quase 7 anos atrás
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Resumo de Recurso

Questão 1

Questão
A checkbox can be the controlling field to a dependent picklist.
Responda
  • True
  • False

Questão 2

Questão
System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).
Responda
  • True
  • False

Questão 3

Questão
A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.
Responda
  • True
  • False

Questão 4

Questão
Will two different users get the same search results on searching for a common keyword?
Responda
  • Yes
  • No

Questão 5

Questão
Queues can be made up of the following
Responda
  • Users
  • Public Groups
  • Roles
  • Profiles
  • External Chatter Users

Questão 6

Questão
Sales reps at AW Computing need assistance from product managers when selling certain products. Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?
Responda
  • Notify the product manager using opportunity update reminders
  • Use similar opportunities to show opportunities related to the product manager
  • Enable account teams and allow users to add the product manager
  • Enable sales teams and allow users to add the product manager

Questão 7

Questão
Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership.
Responda
  • True
  • False

Questão 8

Questão
In order to update records using the Data Loader, what field must be present in the csv file?
Responda
  • Owner
  • Salesforce ID
  • Record Owner
  • Object Name

Questão 9

Questão
Standard profile permissions cannot be edited.
Responda
  • True
  • False

Questão 10

Questão
Who can invite Chatter customers into a Chatter group?
Responda
  • The system admin
  • Group owner
  • All Chatter users
  • None of the above

Questão 11

Questão
The page layout allows users to see the Next Steps field on an Opportunity record, Field Level Security dictates that the field is hidden, how will the field appear to the user?
Responda
  • The field will be hidden from the user
  • The field will be read only
  • The field will be visible and editable to the user
  • None of the above

Questão 12

Questão
If a lead is converted without a value in the company field, what happens?
Responda
  • A Business Account is created
  • A Person Account is created
  • You will be prompted to decide whether to create a Person or a Business Account
  • Nothing

Questão 13

Questão
The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will
Responda
  • Create 3 assignment rules
  • Create 1 assignment rule with multiple criteria entries
  • Create an assignment rule and 2 workflow rules
  • Use workflow rules to accomplish this

Questão 14

Questão
Which of the following are true about formula fields?
Responda
  • They are read-only
  • They will not display on record edit pages
  • They will not display on record detail pages
  • They are not searchable
  • They will not display on reports

Questão 15

Questão
Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.
Responda
  • True
  • False

Questão 16

Questão
When a Lead is converted, an Account, Contact and _______ record are created.
Responda
  • Lead
  • Case
  • Campaign
  • Opportunity

Questão 17

Questão
To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in:
Responda
  • The user record
  • The user's profile record
  • Network settings
  • The role hierarchy
  • None of the above

Questão 18

Questão
Folders are used to organize the following (choose all that apply)
Responda
  • Dashboards
  • Reports
  • Documents
  • Email templates
  • All of the above
  • None of the above

Questão 19

Questão
Which of the following are not standard objects?
Responda
  • Opportunities
  • Solutions
  • Job Applicants
  • Accounts
  • Campaigns

Questão 20

Questão
Who can manually share records?
Responda
  • The record owner
  • The record owner's manager
  • The record owner's manager's manager
  • The system administrator
  • All of the above
  • None of the above

Questão 21

Questão
Which of the following SF applications enables organizations to speed and streamline all phases of sales?
Responda
  • SF ideas
  • SF content
  • SF Automation
  • SF Customer service and support

Questão 22

Questão
Which of the following are actions triggered by workflow rules?
Responda
  • Email
  • Task
  • Field update
  • Record update
  • Record creation
  • Outbound message
  • Time trigger

Questão 23

Questão
A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.
Responda
  • True
  • False

Questão 24

Questão
In order to create a many-to-many relationship between two objects, a junction object must be created. This junction object will have a Master-Detail relationship to both objects.
Responda
  • True
  • False

Questão 25

Questão
You can use standard reports when creating Dashboards
Responda
  • True
  • False

Questão 26

Questão
AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.
Responda
  • Create a multi-select picklist field that includes both manufacturers and models.
  • Create a lookup field from the manufacturer object to the model object
  • Create a manufacturer field as a controlling picklist and the model as a dependent picklist
  • Create a manufacturer field as the dependent picklist and the model as the controlling picklist.

Questão 27

Questão
Public groups can be used to simplify the creation of sharing rules for Administrators.
Responda
  • True
  • False

Questão 28

Questão
Manual sharing allows administrators to grant one-off access to individual records, users cannot grant this access even if they own the record.
Responda
  • True
  • False

Questão 29

Questão
If there are any users in the organization that shouldn't have view access to Account records, the OWD for Accounts should be set to
Responda
  • Public Read Only
  • Public Read/Write/Transfer
  • Private
  • None of the above

Questão 30

Questão
YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
Responda
  • They will not be able to complete the installation process as they have reached the maximum number of custom tabs
  • They will not be able to complete the installation process as they have reached the maximum number of custom objects
  • The installation will succeed
  • The installation will succeed, but only the reports

Questão 31

Questão
Time based workflow can be triggered every time a record is created or edited
Responda
  • True
  • False

Questão 32

Questão
Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Select all that apply)
Responda
  • The Login History related list on the user's record
  • The user's profile
  • Manage Users | Login History
  • Call salesforce.com Support

Questão 33

Questão
Which of the following are true about List Views?
Responda
  • Save list views for future use.
  • Specify which groups of users have access to the list view.
  • Print list views.
  • Follow records and view related Chatter posts.
  • Export List View data to Excel
  • All of the above

Questão 34

Questão
Locale settings control how users view date formats, time formats and number formats.
Responda
  • True
  • False

Questão 35

Questão
A cross object formula references fields from parent objects.
Responda
  • True
  • False

Questão 36

Questão
If a user has public read-only access to records [that he/she does not own], the following are true.
Responda
  • The user can view the record but not edit it
  • The user can view and delete the record, but not edit it
  • The user can change the owner of the record
  • The user can search for the record
  • The user can report on the record

Questão 37

Questão
The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?
Responda
  • Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep
  • Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date
  • Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep
  • This cannot be done

Questão 38

Questão
The _______ determines if a user can read, create and edit Contact records, the __________ determines if he can see/edit contact records owned by his subordinates.
Responda
  • Role, Profile
  • OWD, Sharing rules
  • Sharing rules, Role Hierarchy
  • Profile, Role

Questão 39

Questão
If your company's fiscal year follows the Gregorian calendar, you must use Custom Fiscal Years.
Responda
  • True
  • False

Questão 40

Questão
Deleted records will be stored in the Recycle Bin for up to 15 days.
Responda
  • True
  • False

Questão 41

Questão
Inline editing updates the field when
Responda
  • The field is saved/updated
  • When the record is saved/updated
  • When the return key is pressed
  • None of the above

Questão 42

Questão
When creating a sales process, the System Administrator will be modifying/filtering the values of the __________ field.
Responda
  • Amount
  • Stage
  • Next Steps
  • Status
  • Close Date

Questão 43

Questão
Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.
Responda
  • True
  • False

Questão 44

Questão
The System Administrator has been asked to ensure an email goes out to Sales Ops when an opportunity is closed notifying them of the closed deal. What evaluation criteria will the system admin use for the workflow rule?
Responda
  • When a record is created
  • When a record is created or updated
  • When a record is created/updated and didn't previously meet the trigger criteria
  • None of the above

Questão 45

Questão
What should a system administrator use to disable an application for a group of users?
Responda
  • Sharing Rules
  • Web tabs
  • Page layouts
  • Profiles
  • Roles

Questão 46

Questão
An Approval Process begins when a record is:
Responda
  • Created
  • Saved
  • Edited
  • Submitted for Approval

Questão 47

Questão
Which objects support business processes?
Responda
  • Opportunities
  • Leads
  • Campaigns
  • Accounts
  • Solutions
  • Cases
  • Contacts

Questão 48

Questão
If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.
Responda
  • True
  • False

Questão 49

Questão
Which report type provides a simple list of data with no subtotals?
Responda
  • Matrix
  • Summary
  • Tabular
  • Custom
  • Standard

Questão 50

Questão
Which of the following can be used to create a back up of data from Salesforce?
Responda
  • Weekly Data Export
  • Data Loader
  • Import Wizard
  • Reports
  • Dashboards

Questão 51

Questão
A Dashboard is a visual representation of data from multiple reports and (choose all that apply)
Responda
  • Is comprised of up to 20 components
  • Displays data from standard reports
  • Has a running user to determine what data is visible
  • Displays data as of the last time the dashboard was refreshed
  • Always shows up to date data
  • Can be scheduled to be refreshed and emailed automatically

Questão 52

Questão
The Data Loader can de-duplicate records during import.
Responda
  • True
  • False

Questão 53

Questão
The system administrator was testing workflow rules and needs to delete pending time- based workflow actions. How can he/she do this?
Responda
  • Delete the workflow rule
  • Deactivate the workflow rule
  • Delete the actions in the Time-based Workflow queue
  • Reset passwords for all users of the org
  • None of the above

Questão 54

Questão
Which statement about custom summary formulas is true?
Responda
  • Reports can be grouped by a custom summary formula result
  • Custom summary formulas can reference a formula field within a report
  • Custom summary formulas can reference another custom summary formula
  • Custom summary formulas can be used in a report built from a custom report type

Questão 55

Questão
Use a __________ picklist to filter the values of one picklist based on the value of another picklist.
Responda
  • Controlling
  • Multi-select
  • Dependent
  • Independent

Questão 56

Questão
Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called
Responda
  • Dashboard Component Snapshot
  • The Running User
  • Chatter Groups
  • Dashboard Component
  • Dynamic Dashboards

Questão 57

Questão
Custom Links can be used for the following:
Responda
  • Launching an External URL
  • Running an S Control
  • Running a report
  • All of the Above

Questão 58

Questão
The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (choose all that apply)
Responda
  • Make posts
  • View comments
  • Upload files
  • Join groups
  • View records

Questão 59

Questão
If Field Level Security prevents a user from viewing the Credit Card field on the Opportunity record, the user will also be prevented from seeing this field (choose all that apply)
Responda
  • In a related list
  • In search results
  • In reports
  • In list views
  • All of the above
  • None of the above

Questão 60

Questão
A Sales VP wishes to view Dashboard data by region within his territory - what feature will allow this?
Responda
  • Dynamic Dashboards
  • Dashboard Filters
  • Dashboard Snapshots
  • This is not possible

Questão 61

Questão
All of the following objects may have a queue EXCEPT
Responda
  • Accounts
  • Cases
  • Leads
  • Custom Objects

Questão 62

Questão
Who can select the "sharing" button on Account and Opportunity records?
Responda
  • The Record Owner, System Administrator, and a User shared to the record
  • The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
  • The Record Owner, a User above the Record Owner, and the System Administrator
  • The Record Owner and System Administrator

Questão 63

Questão
When Chatter is enabled in an org, the following happens (choose all that apply).
Responda
  • The Chatter app is added to the Force.com app menu
  • The Chatter tab is added to all standard apps
  • Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter
  • All users are added to the All Chatter group
  • All of the above

Questão 64

Questão
If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.
Responda
  • Delete their user record
  • De-activate their user record
  • Delete any accounts or contacts owned by that user
  • None of the above

Questão 65

Questão
The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.
Responda
  • A cross object formula displaying Opportunity ID on the Shipment record
  • A Master - Detail relationship on the Shipment object to the Opportunity object
  • A lookup relationship on the Opportunity object to the Shipment object
  • A lookup relationship with a lookup filter from Opportunity to Shipment

Questão 66

Questão
Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.
Responda
  • True
  • False

Questão 67

Questão
If a user tries to login outside the IP range specified in their profile, the result will be.
Responda
  • They will be logged in as normal
  • They will have to reset their password
  • They will be prompted to activate their computer
  • They will be denied access
  • None of the above

Questão 68

Questão
What should a system administrator consider before importing a set of records into Salesforce.
Responda
  • The import file should include a record owner for each record
  • Validation rules are not triggered when importing data using the import wizard
  • Data should be de-duplicated in the import file prior to import
  • Currency field values will default to the personal currency of the record owner

Questão 69

Questão
Chatter External license allow users outside the company to join public Chatter groups.
Responda
  • True
  • False

Questão 70

Questão
If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.
Responda
  • True
  • False

Questão 71

Questão
Only 1 permission set can be assigned to a user.
Responda
  • True
  • False

Questão 72

Questão
Which of the following objects support business processes?
Responda
  • Cases
  • Opportunities
  • Campaigns
  • Knowledge

Questão 73

Questão
Public groups can be any combination of other public groups, users, roles and ________.
Responda
  • Profile
  • Roles & subordinates
  • Managers
  • None of the above

Questão 74

Questão
Which of the following is not a standard Profile?
Responda
  • System Administrator
  • Read only
  • Marketing Director
  • Partner Portal User
  • Standard Administrator

Questão 75

Questão
To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout.
Responda
  • True
  • False

Questão 76

Questão
When a user logs in the first time to Salesforce, the following takes place (check all that apply)
Responda
  • A cookie is placed in the their browser
  • Pop ups are automatically disabled
  • Their IP address is added to a trusted list
  • They are prompted to answer a security question

Questão 77

Questão
Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified running user - eliminating the need to create the same dashboard for multiple users.
Responda
  • True
  • False

Questão 78

Questão
User interface settings are global settings and apply to all users of an org.
Responda
  • True
  • False

Questão 79

Questão
Which of the following are part of the Service Cloud offering?
Responda
  • Opportunities
  • Knowledge
  • Entitlements
  • Campaigns
  • Quotes

Questão 80

Questão
Permission sets can replace the need for profiles.
Responda
  • True
  • False

Questão 81

Questão
The following are true about scheduling and emailing reports.
Responda
  • The running user determines whose data is visible on the report.
  • The running user must have access to the folder in which the report is saved.
  • All email recipients must have access to the same folder.
  • The report is emailed within 30 minutes of the Preferred Start Time
  • All of the above

Questão 82

Questão
A _________ defines a collection of settings and permissions that determines what users can see in the user interface, and what they can do.
Responda
  • Role
  • Chatter feed
  • Profile
  • Company Profile

Questão 83

Questão
Use ____________ to filter or segment picklist values based on the user's profile.
Responda
  • Record Types
  • User Profiles
  • Role Hierarchy
  • Business Processes
  • Field Level Security

Questão 84

Questão
Lookup fields allow users to select a record from another object during data entry, creating a parent-child relationship.
Responda
  • True
  • False

Questão 85

Questão
In order to enable multi-currency feature in Salesforce, you must
Responda
  • Contact Salesforce.com
  • Check the Enable Multi-currency checkbox in your Chatter profile
  • Operate your business in at least two different countries
  • You cannot enable this feature once you've implemented Salesforce.

Questão 86

Questão
What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?
Responda
  • Auto Response Rules
  • Assignment Rules
  • Web-to-Lead
  • Escalation Rules

Questão 87

Questão
The following can be done by a System Admin to a standard field.
Responda
  • Change the field label
  • Add help text
  • Add/edit values of a picklist
  • Delete the field
  • All of the above
  • None of the above

Questão 88

Questão
Page layouts are assigned to _____________.
Responda
  • Users
  • Profiles
  • Roles
  • Roles & subordinates

Questão 89

Questão
Record types specify the following elements.
Responda
  • Picklist values
  • Page layouts
  • Business processes
  • All of the above
  • None of the above

Questão 90

Questão
Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates. Which of the following best describes what happens to the amount of your British-Pound- based opportunity?
Responda
  • The overall opportunity amount does not change but the converted amount in a report does.
  • The overall opportunity amount and converted amount in a report changes
  • Only newly created opportunities reflect the change
  • Only historically created opportunities reflect the change

Questão 91

Questão
Used to set the default levels of access for users to records they do not own.
Responda
  • Organization Wide Defaults
  • Roles Hierarchy
  • Profiles
  • Sharing Rules
  • Manual Sharing

Questão 92

Questão
Which feature effectively allows you to "lock" the converted amount on closed opportunities?
Responda
  • Locale
  • Company Profile
  • Multi-currency
  • Advanced Currency Management
  • None of the above

Questão 93

Questão
An active user record consumes a license.
Responda
  • True
  • False

Questão 94

Questão
When you Delete a lead from a campaign, it deletes the lead record itself.
Responda
  • True
  • False

Questão 95

Questão
Use Custom Summary Formulas to create calculated summaries on numerical fields in _________ and ________ reports.
Responda
  • Tabular and Summary
  • Custom and Standard
  • Summary and Matrix
  • Matrix and Tabular

Questão 96

Questão
When you add a custom object tab, all of the following will be accessible with the object EXCEPT
Responda
  • Recent Items
  • Sidebar Search
  • Added to New Link/Create New Object Drop Down
  • Custom Object Reports

Questão 97

Questão
You will need a security token to access Salesforce via (choose all that apply)
Responda
  • Import Wizard
  • Data Loader
  • Salesforce for Outlook
  • All of the above

Questão 98

Questão
In order to import Opportunity records into Salesforce, a system administrator may use the Import Wizard.
Responda
  • True
  • False

Questão 99

Questão
In a private sharing model, the following can be used when Role Hierarchy alone isn't sufficient when providing record access to users (choose all that apply)
Responda
  • Forecasting
  • Sharing rules
  • Manual Sharing
  • Teams (Account, Sales and Case)
  • Apex Triggers

Questão 100

Questão
The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office. How will he/she do this?
Responda
  • There is not way to do this
  • Setup | Security Controls | Network Access and specify the team's range of IP addresses
  • Add the range of IP addresses to the team's profile(s)
  • Contact salesforce.com as this feature must be enabled

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