Quiz for RQ4 Follow Ups/Reminders

Description

Please take the 5 question quiz on RQ4 Follow Ups/Reminders
Mark Wright
Quiz by Mark Wright, updated more than 1 year ago
Mark Wright
Created by Mark Wright over 6 years ago
4
0

Resource summary

Question 1

Question
Part of our APEX Mission is to be the customer's [blank_start]Best Choice[blank_end] for their wireless and entertainment needs.
Answer
  • Best Choice

Question 2

Question
You can assign a Follow Up/Reminder in RQ4 to someone else to complete?
Answer
  • True
  • False

Question 3

Question
Once a Follow Up/Reminder is entered into the system, you cannot modify the reminder?
Answer
  • Yes, you can modify all Follow Ups/Reminders in RQ4
  • No, you cannot modify a Follow Up/Reminder. You must create a new one.
  • You can only modify Follow Ups/Reminders on CRU or Business customers
  • You can only modify Follow Ups/Reminders on customers with sales in the last 60 days

Question 4

Question
Who is the man in the photo?
Answer
  • President Jimmy Carter
  • Burt Reynolds
  • Craig T. Nelson
  • Really? Do you not know who Craig T. Nelson is?

Question 5

Question
Where are the two places you can see Follow Ups/Reminders for a customer? Click all that apply.
Answer
  • In OPUS
  • In the customer's account info in RQ4
  • In the Home Screen in RQ4
  • In the Operations Tab in RQ4

Question 6

Question
In the video you just watched, how many grey cats were there?
Answer
  • One
  • Two
  • None
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