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Chapter 12 Study Guide

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Quiz on Chapter 12 Study Guide , created by horsegirl2398 on 20/11/2014.
horsegirl2398
Quiz by horsegirl2398, updated more than 1 year ago
horsegirl2398
Created by horsegirl2398 over 9 years ago
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Resource summary

Question 1

Question
People who are responsible for an organization need to have leadership skills in order for the organization
Answer
  • True
  • False

Question 2

Question
Managers today have total authority over the employees in a business
Answer
  • True
  • False

Question 3

Question
Human relations refer to how well people get along together
Answer
  • True
  • False

Question 4

Question
Supervisors can get by without leadership skills since they are at the lowest level of managment
Answer
  • True
  • False

Question 5

Question
Dependability is an important leadership characteristic
Answer
  • True
  • False

Question 6

Question
Effective leaders encourage others to share their ideas, experiences, and opinions
Answer
  • True
  • False

Question 7

Question
If a manager is able to get others to do what he or she wants, the manager is an effective leader
Answer
  • True
  • False

Question 8

Question
Position power is based on the ability to control resources, rewards, and punishments
Answer
  • True
  • False

Question 9

Question
A person can have power because others identify with and want to be accepted by him or her
Answer
  • True
  • False

Question 10

Question
Managers are the only people who have power in an organization
Answer
  • True
  • False

Question 11

Question
Expert and identity power comes from a manger's position in the company
Answer
  • True
  • False

Question 12

Question
Human relations skills are considered to be as important to the success of a business as the ability to make decisions or operate a complicated piece of equipment
Answer
  • True
  • False

Question 13

Question
Managers should treat all employees the same way
Answer
  • True
  • False

Question 14

Question
Managers should attempt to match job tasks with the needs and interests of employees
Answer
  • True
  • False

Question 15

Question
Studies found that, in general, al employees will not complete work well unless they are closely managed
Answer
  • True
  • False

Question 16

Question
An autocratic style of leadership is most effective when efficiency is important
Answer
  • True
  • False

Question 17

Question
Managers who use a democratic style of leadership generally take more time to make a decision than if another style is used
Answer
  • True
  • False

Question 18

Question
The open style of leadership works best with inexperienced employees
Answer
  • True
  • False

Question 19

Question
Most management training programs prepare managers to deal with difficult personal problems of their employees
Answer
  • True
  • False

Question 20

Question
Managers who involve employees in developing rules and procedures usually find greater support for those rules and fewer problems when penalties need to be applied for rules violations
Answer
  • True
  • False
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