17573683
Description
Quiz by jen justice, updated more than 1 year ago
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Created by jen justice
about 5 years ago
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Question 1
Question
A high-performance work system
Answer
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consists of a group of exceptional employees whose productivity is enhanced by collaboration in the workplace.
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is a combination of people, technology, and organizational structure that makes full use of the organization's resources and opportunities in achieving its goals.
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is a computer software system designed to help managers solve problems by showing how results vary when the manager alters assumptions or data.
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is a system used to collect, record, store, analyze, and retrieve data concerning an organization's human resources.
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All of the answers are correct.
Question 2
Question
Which of the following is NOT an element of a high-performance work system?
Answer
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the right people
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reward systems
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task design
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information systems
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Actually, all of these are elements of a high-performance work system
Question 3
Question
In high-performance work systems, organizational structure promotes all of the following, EXCEPT
Answer
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cooperation.
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how employees are assessed.
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learning.
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continuous improvement.
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how well employees respond to change.
Question 4
Question
High-performance work systems emphasize
Answer
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training.
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development.
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career management.
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"fit" with the culture of the organization.
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All of the answers are correct.
Question 5
Question
Which of the following is NOT a condition that contributes to high performance?
Answer
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work design that allows employees to use a few highly specialized skills
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empowerment
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ongoing training
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teamwork
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ethical behaviour
Question 6
Question
An organization that supports lifelong learning by enabling all employees to acquire and share knowledge is known as a(n)
Answer
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e-learning organization.
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adaptive organization.
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learning organization.
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next-generation organization.
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knowledge organization.
Question 7
Question
Knowledge is most valuable to the organization when it is
Answer
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created.
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stored.
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shared.
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measured.
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acquired.
Question 8
Question
A learning culture is an organizational culture in which all but one of the following is true. Name the exception.
Answer
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Learning is rewarded, promoted, and supported by managers and organizational objectives.
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Managers are recognized as the source of knowledge for the company and are encouraged to share their knowledge with employees.
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Managers encourage flexibility and experimentation.
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Employees are valued and the focus of the organization is on ensuring their development and well-being.
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Employees are recognized as the source of its knowledge.
Question 9
Question
All of the following are key roles for HR in mergers and acquisitions, EXCEPT
Answer
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determining target stock price.
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ensure leadership talent is in place to lead and implement the transition.
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identify key people and take steps to retain them.
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assess the emotional element of how employees feel about the company, leaders, and their openness to the change.
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examine rewards and work environment factors.
Question 10
Question
Which one of the following terms refers to computations and calculations involved in reviewing and documenting HRM decisions and practices?
Answer
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e-HRM
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transaction processing
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expert systems
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outsourcing
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decision support systems
Question 11
Question
You wish to test a range of assumptions about the availability of a certain skill in the labour market by looking at the impact of the assumptions on the success of different recruiting plans. Which one of the following systems would you use?
Answer
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decision support system
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expert system
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e-HRM system
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Human Resource Information System
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transactional processing system
Question 12
Question
Which one of the following is true of e-HRM?
Answer
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e-HRM involves providing HR-related information over the Internet.
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More and more organizations are engaging in e-HRM.
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e-HRM may combine company-specific resources on a secure intranet with links to other resources on the Internet.
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All of the choices are true.
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e-HRM involves providing HR-related information over the Internet and more and more organizations are engaging in e-HRM
Question 13
Question
A growing trend related to HR technology requires employees to handle many job-related tasks (such as applications for reimbursement and updates to personal information). This is referred to as
Answer
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HR 24/7
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enhanced HR customer service
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employee self-service
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self-selection
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HR self-service
Question 14
Question
Which of the following are techniques for measuring HRM's effectiveness in meeting its customers' needs?
Answer
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Reviewing a set of key indicators
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Measuring the outcomes of specific HRM activity
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Measuring the economic value or ROI (return on investment) of HRM programs
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All of the answers are correct.
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Reviewing a set of key indicators and measuring the outcomes of specific HRM activity
Question 15
Question
A formal review of the outcomes of HRM functions based on identifying key HRM functions and measures of organizational performance is a(n):
Answer
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HRM analysis.
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HRM needs assessment.
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HRM outcome review.
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HRM audit.
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None of the answers are correct.
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