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Ejemplo braulio
Braulio Alvarez Valdez
Quiz by Braulio Alvarez Valdez, updated more than 1 year ago
Braulio Alvarez Valdez
Created by Braulio Alvarez Valdez almost 5 years ago
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Resource summary

Question 1

Question
You are creating a case type to process job application for large corporation. Job application for security position require physical assessment in additional to the standard before or after the background check. How do you configure a case type lo achieve the required behavior?
Answer
  • Create a process for the physical assessment that is parallel to the background check process.
  • Create a process for the background check and an optional process for the physical assessment.
  • Create a process on one stage for the background check and a process on another stage for the physical assessment.
  • Create a process for the physical assessment that is followed by a process for the background check.

Question 2

Question
A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Type. During the discussion, the customer can request written information regarding different account types. Select the case lifecycle design that satisfies this requirement.
Answer
  • Add a user view for requesting information to the Select Account Type assignment.
  • Add a case-wide optional action.
  • Add an optional action to the stage that contains the Select Account Type assignment
  • Add a router to the Select Account Type assignment.

Question 3

Question
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row you must list the manager’s employees and their hire dates. How do you support this request?
Answer
  • Summarize the manager column
  • Group the manager column
  • Filter the manager column
  • Sort the manager column

Question 4

Question
You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week. On the entry form, employees see a summary of the total hours entered. After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee. To configure the form where users enter hours, select the best configuration option to calculate the total hours for the week.
Answer
  • Use a data transform. When the user enters the form, the data transform determines the sum of the work, vacation, and sick tune properties
  • Use declarative processing. When the value of any work, vacation, or sick time changes, the total hours change.
  • Use procedural processing. When the value of any work, vacation, or sick time changes and the user submits the form, the total hours change.
  • Use a When rote. When the value of any work, vacation, or sick time changes, the total hours change.

Question 5

Question
A form listing nearby restaurants has columns: • Restaurant name • Restaurant location • Thumbnail image of the seating area • Make reservation (check box) You want to ensure that users have the information they a reservation regardless of screen size. When viewed on a small screen, you do not need to display the images. (Choose Three) What three configuration steps do you take to support this requirement? (Choose Three.)
Answer
  • Set the importance of the Restaurant name column to Primary.
  • Set the importance of the Make reservation column to Primary.
  • Set the importance of the image column to Secondary
  • Set the importance of the image column to Other
  • Set the importance of the Restaurant location and Make reservation columns to Secondary
  • Set the importance of the Restaurant name and Make reservation columns to Primary.

Question 6

Question
A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary. Which configuration displays a check box to allow users to select travel insurance only if the itinerary includes a flight?
Answer
  • A declare expression configured for forward chaining
  • A visible when condition applied to the check box
  • A validate rule applied to the flow action
  • An action set applied to the check box

Question 7

Question
While testing a form, you need to verify the contents of a data page in memory. Which tool do you use to view the current contents of the data page?
Answer
  • The Clipboard tool
  • Case Designer
  • The Data Explorer
  • Live UI

Question 8

Question
A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?
Answer
  • Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
  • Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
  • Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
  • Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.

Question 9

Question
A user view includes a list of four urgency options selectable by radio buttons. How do you configure the selection list?
Answer
  • Configure a field group with selectable urgency options.
  • Configure a drop down field with selectable urgency options.
  • Configure a picklist with radio buttons for the urgency options.
  • Configure a Boolean field with selectable urgency options.

Question 10

Question
What are the minimum components of a user interface (UI) action set?
Answer
  • Two actions and one event
  • One action, one event, and one condition
  • One action and one event
  • One action and one condition

Question 11

Question
Your online shopping application servers international customers. You need to define a data page that holds currency rates. All users accessing the application need to use the information. The Scope of this Page should be set to_______________.
Answer
  • Application
  • Requestor
  • Thread
  • Node

Question 12

Question
From the left, drag each report into the corresponding report type on the right. REVISAR PREGUNTA 12
Answer
  • True
  • False

Question 13

Question
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does the assignment urgency impact the deadline and passed deadline intervals?
Answer
  • Urgency value continues to increment as configured.
  • The user is notified that the maximum urgency has been reached.
  • Urgency value remains at 100, but other service level processing continues.
  • Service level processing is halted until the assignment is completed.

Question 14

Question
A requirement states: The tax identification number must contain 10 digits. How do you configure the field to support this requirement?
Answer
  • Set the minimum and maximum values to "10" in a text field
  • Use an edit validate rule that validates the tax identification number pattern.
  • Use a decimal property type and make the field required.
  • Configure a validate rule to test the tax identification number pattern.

Question 15

Question
Which two configurations do you use to validate the minimum age of a new potential customer in the CollectAccountInformation assignment step? (Choose Two)
Answer
  • Create and Edit Validate rule to check the customer age.
  • Reference the Edit Validate rule on the CollectAccountlnformation flow action.
  • Reference the Validate rule on the CollectAccountInformation flow action.
  • Reference the Validate rule on the CollectAccountInformation assignment.
  • Reference the Edit validate rule on the CollcctAccountlnformation assignment.
  • Create a Validate rule to check the customer age.

Question 16

Question
An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter and 1 represents a number. Which two configuration options allow you to ensure that a user provides a valid postal code? (Choose Two)
Answer
  • Configure a validate rule to test that the entered postal code conforms to the required pattern.
  • Configure the postal code field as a text property with a required input field.
  • Configure a dropdown control to select the postal code based on the specified city and province.
  • Configure an edit validate rule to test that the entered postal code conforms to the required pattern.

Question 17

Question
17 DRAG DROP
Answer
  • True
  • False

Question 18

Question
A customer views a product available in multiple color options. The customer must select only one color for each product. Which UI control allow a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?
Answer
  • Text input
  • Radio buttons
  • Drop-down
  • Check box

Question 19

Question
A life insurance company satellite office in various countries . Each satellite office has its own queue, Company policy require that life insurance underwriting is assignment to office based on the resident of the policy owner. Which routing approach supports this requirement?
Answer
  • Route the assignment to the correct work queue using skill-based routing.
  • Route the assignment to the correct work queue using an authority matrix.
  • Route the assignment to a specific underwrite based on business logic.
  • Route the assignment to the correct work queue bawd on business logic.

Question 20

Question
A hotel booking application allows customers to change rooms after making a reservation. The status of each room in each hotel is stored on a data page sourced from a database table. Which two configuration options do you use to update the database table when a customer changes rooms? (Choose Two)
Answer
  • A When rule to trigger the database update
  • An editable data page containing the room information
  • A data transform to copy updates to the data page
  • A savable data page containing the room information

Question 21

Question
An on-demand transportation application has a Conversation preference data type. When customers use the application a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholder are interested in analyzing the conversation the performance data. How is the Conversation preference data type sourced?
Answer
  • No system of record
  • External system of record
  • Local system of record

Question 22

Question
You want your application to have consistent styling across portals. You want the background color of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes. Which attribute do you modify to set the background color?
Answer
  • The controls format
  • The application skin
  • The buttons format
  • The background mixin

Question 23

Question
A requirement lot a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates. How do you satisfy this requirement?
Answer
  • Add a When condition to the room selection step.
  • Configure a Validate rule for the room selection step
  • Define a declare expression for the total cost held.
  • Apply a Disable when condition to the total cost field.

Question 24

Question
The inheritance path for an application contains four copies of the pyDefault data transformation that set property values for two properties: Work item Urgency and Prefix. If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix use crates an auto claim case? VER TABLERO EXAMEN EJEMPLO
Answer
  • Work Item Urgency =25, prefix = [no value]
  • Work Item Urgency =20, prefix =C
  • Work Item Urgency =10, prefix = O
  • Work Item Urgency = 25, prefix = C

Question 25

Question
A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you configure the report definition?
Answer
  • Summarize the regional cost centers by count.
  • Summarize the purchase requests column by count.
  • Use the purchase requests column to group the cost centers.
  • Filter the results so that the report includes only cost center and purchase requests

Question 26

Question
Which source do you select for a data page that contains the details of single record for a data type?
Answer
  • Connector
  • Report definition
  • Data transform
  • Lookup

Question 27

Question
While running a process, you notice that a read-only field on a form contains a value. Which tool allows you to determine if a declare expression was used to calculate the value?
Answer
  • Live UI
  • Clipboard tool
  • Declarative network
  • The Tracer

Question 28

Question
An organization has to lines of business: selling books for children and reselling college textbooks. The division selling books for children can use the same basic user interface (UI) as the reselling textbook with the exception of the payment methods. How do you apply the Situational Layer Cake™ in this scenario?
Answer
  • Place the UI rules in the base layer, and create a new layer for the payment rules for both lines of business.
  • Place the UI rules in the base layer, and create a parallel base layer for the payments rules.
  • Place the UI rules and generic t method rules in the base layer, and create a new layer for the division-specific payment rules.
  • Place the UI rules in the base layer, and create a new layer for the payment rule for each division.

Question 29

Question
You are implementing a UI form collecting job applicant information. Users must provide values to certain fields before submitting the form. Which configuration adds asterisks to indicate the mandatory fields on the form?
Answer
  • Use a Validate rule to verify the mandatory fields have a value
  • Use multiple Validate rules for each mandatory field
  • Configure the mandatory fields as Required in the section rule
  • Use an Edit Validate rule to verify if each of the mandatory properties has a value

Question 30

Question
You are designing a form for an online bookstore to display new arrivals. In the form, the book cover pictures are displayed in a row, like words in a sentence. Once the row reaches the full width of the screen, it wraps around to begin a new row. Which layout do you use to display the book cover pictures?
Answer
  • Screen layout
  • Column layout
  • Dynamic layout
  • Repeating layout

Question 31

Question
A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title. How do you configure the form?
Answer
  • Add a drop-down control arid source the data from the property value used in the control.
  • Add a drop-down control and Source the data using a data page.
  • Add an autocomplete control and Source the data using a data page.
  • Add an autocomplete control and source the data from the clipboard work page.

Question 32

Question
Which statement best describes the business value of delegation?
Answer
  • Allows users to direct case processing as dictated by the circumstances of each case
  • Allows business users to contribute to application design by specifying requirements
  • Allows managers to adjust application behavior in production to meet changing business needs
  • Allows stakeholders to approve process improvements to drive operational efficiencies

Question 33

Question
You are designing a medical claim case type and haw the following requirement: Method claims must be resolved within 5 days. To meet this requirement you need to set the___________ in the service level to 5 days.
Answer
  • passed deadline
  • goal
  • urgency
  • deadline

Question 34

Question
An online shopping application allows customers to select the item quantity of different goods and add items to the shopping cart. In the shopping cart, the application displays the price for each item type, indicates the quantity of each item type, calculate the total item prices, and calculate the total cost for all items in the shopping cart. The application pulls the price of each item type from a data page that references an external inventory management system. Select two unit tests useful in developing the shopping cart page. (Choose Two)
Answer
  • Verify the data page has the correct item prices.
  • Verify the data transform copies the correct value from the data page to the shopping cart page.
  • Verify the price fields are displayed in the correct format.
  • Verify the order total cost property is accurately calculated.

Question 35

Question
How do you reference the 5tate property on an Address page group with the index Home?
Answer
  • .Address.Home.State
  • .Address(Home).State
  • .Home.State.Address
  • .Home(Address).State

Question 36

Question
A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door. VER IMAGEN DE EXMEN TEXT
Answer
  • True
  • False

Question 37

Question
A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A manager requests that the report show only those customers who meet the following conditions: • The customer is on a monthly billing cycle • The credit card is either MoreCash or Vista • The credit card expires within Which set of filtering condition returns a report with the desired data?
Answer
  • Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND Expiration Date is less than 60 days
  • Credit Card equals MoreCash OR Credit Card [equals Vista AND Billing Cycle equals monthly AND Expiration Date equals next 60 days
  • Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date is 60 days greater than today
  • Credit Card equals MoreCash or Vista, Billing Cycle monthly, and Expiration Date equals next 60 days

Question 38

Question
You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do your need to configure the external data source?
Answer
  • A backup endpoint URL if the configured WL refuses to connect
  • The name of the database where the source data is stored
  • A plan for mapping the data and REST response fields
  • The data views using the external data source

Question 39

Question
An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customer must select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?
Answer
  • Configure a data page to store the make, model, and year data.
  • Configure a connection to a system of record using the External Database Mapping '
  • Configure a local data storage of the make, model, and year of the vehicle.
  • Configure a static list of the make, model, and year vehicles.

Question 40

Question
A customer wants to copy the contents of a previous order to their current order. What rule type do you use to copy the order contents?
Answer
  • Data page
  • Function
  • Data transform
  • Declare expression

Question 41

Question
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
Answer
  • Fax a new insurance claim to the auto repair shop.
  • Assign a new insurance claim to a case worker to process.
  • Text the customer with status changes in an insurance claim.
  • Phone a customer for additional information about the caw.

Question 42

Question
You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?
Answer
  • Summarize the manager name column.
  • Group the case ID column.
  • Summarize the case ID column.
  • Group the manager name column.

Question 43

Question
Select each Process Step on the left and drag it to the appropriate Flow Shape on the right. VER EXAMEN DE PRUEBA
Answer
  • True
  • False

Question 44

Question
A development learn plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to small group of users before rolling the changes out to the entire user base. What approach maximizes reuse and maintainability?
Answer
  • Place the updated rules Into a new ruleset and include the new ruleset in a new application.
  • Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application.
  • Place the updated rules into a new minor version of the ruleset and include the new ruleset version In a new version of the application.
  • Place the updated rules Into a new ruleset and include the new ruleset in a new version of the application.

Question 45

Question
A data page holds product information and has the Reload if Older Than field set to 30 minutes. The data page is created at 7:43. The user then performs the following actions: 8:10 the user refreshes the product information 8:45 the user refreshes the product information At what time is the data page reloaded?
Answer
  • 8:10
  • 8:45
  • 8:40
  • 8:13

Question 46

Question
In which three situations can you use a data transform? (Choose two)
Answer
  • To copy the first and last name properties into a single property value
  • To execute a flow action
  • To create the dependent property after case creation
  • To set default values for a case
  • To display the destination value as the location value

Question 47

Question
A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event. If the catering is not requires are given a rental rate quote. If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote. Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)
Answer
  • Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.
  • Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
  • Create a process for customers to indicate menu preference and schedule the menu testing appointment. Add the process as a case-wide optional action.
  • Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rete

Question 48

Question
The business process for an automobile insurance claim consists of the following phases: • Submission: The customer contacts a customer service representative (CSR) to file the claim. • Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs. • Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary. • Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?
Answer
  • Review
  • Verification
  • Repair
  • Submission

Question 49

Question
Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed. VER PDF IMAGEN EXAMEN EN LINEA
Answer
  • True
  • False

Question 50

Question
An online sales application supports both laptop and mobile devices. You are configuring the application skin and you notice the responsive layout in the mobile device & not displaying views as stakeholders require. Which two options allow you to resolve this situation without negatively impacting the laptop users? (Choose Two)
Answer
  • Use the same application skin in all portals
  • Update the process to give mobile users a separate portal.
  • Adjust the responsive behavior in the skin for optimal viewing in the mobile portal.
  • Do not use a skin for the mobile application version.

Question 51

Question
A process routes loan requests to a specific loan officer based on the type of loan. * If the loan is a mortgage, it is routed to Adam Ross. * If the loan is for an automobile, it is routed to Julia Samuels. * If the loan is an equity line, the case is routed to Don Smith. How do you configure a router to ensure the case advances to the correct loan officer?
Answer
  • Route the case to a work queue using a skilled router.
  • Route the case to a work queue using a When condition.
  • Route the case to a worklist using a skilled router.
  • Router the case to a worklist using a When condition.

Question 52

Question
You create an employees to submit timesheets. Employees enter week work, vacation, and sick time for a particular week. On the entry form , employees see a summary of the total hours entered. After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee. You configure the user view that displays remaining vacation and side lime. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances. Which configuration option is used to summarize the remaining vacation and sick time?
Answer
  • Use pyDefault and pySetFieldDefaults. When the process invokes the data transforms, the remaining vacation and sick time calculate.
  • Use declarative processing. Whenever the vacation time or sick time entries change, the remaining vacation and sick time calculate.
  • Use procedural processing with a data transform. Remaining vacation and sick time calculate after the user submits a timesheet.
  • Use a When rule. When the application references the remaining vacation and sick time, each value calculates.

Question 53

Question
VER PDF EXMEN TEST An online retailer creates a case type that processes and manages custom order, The check resources ha four steps. 1. Review Order: The customer reviews the items in order of add-t-cart selection and can adjust the quantity of each item and delete items to calculated and display the order total. 2. Select Shipping Option: The customer selects a shipping option to determine and display Question No : 52 Question No : 53 HOTSPOT Pegasystems PEGAPCSA80V1_2019 : Practice Test 23 the shipping charge for their order. 3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax. 4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order. For each calculation, identify the appropriate chaining option to maximize performance.
Answer
  • True
  • False

Question 54

Question
An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery limes and remove courier services that fail to meet delivery metrics. Which two options are required increase managers to update courier service records in production? (Choose Two)
Answer
  • Enable rule checkout for the local wherehous manager
  • Create an access group for local wherehouse manager
  • Delegate the records for the courier service data type.
  • Define an approval process for adding and removing courier services.

Question 55

Question
With Pega’s Situational Layer Cake ™ approach, how do you configure a regional variation for Human Resources (HR) time off cases?
Answer
  • Create a rule for the variation and add the rule to the common layer of the application.
  • Create a rule for the variation and replace the existing HR time off rule in the application common layer.
  • Create a rule for the variation and add it to a secondary common application layer.
  • Create a rule for the variation and add the rule to the layer for the region.

Question 56

Question
How do you indicate the progress of a case towards resolution?
Answer
  • Design intent-driven user interfaces.
  • Configure a case notes field to capture progress information
  • Update the case status on the appropriate steps.
  • Apply service levels to the assignment steps.

Question 57

Question
You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the console. A child case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the visa case to proceed to applicant notification, the interview case needs to be resolved. How do you configure a case to achieve the required behavior?
Answer
  • Add a Create step creates the interview child case, Following the step, add a Wait step that pauses the parent case unit 48 have elapsed.
  • Add a Create step creates the interview child case, Following the step, add a Wait step that pauses the parent case unit the interview case reaches a status of Resolved and after 48 hours have elapsed.
  • Add a Create step creates the interview child case, Following the step, add a Wait step that pauses the parent case unit the interview case status of Resolved.
  • Add a Create step creates the interview child case, There is no need to add a wait step.

Question 58

Question
You are developing a case type that processes scholarship applications. Scholarship application advanced based on the standardized on the standardized test of the applications. A decision shape directs the process flow. You want to test whether the process flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test scores.
Answer
  • Use the Run Rule windows to create a unit test to evaluate the flow rule.
  • Use the Clipboard tool to set a value for the standardized test score filed.
  • Use a declare expression to set a value for the standardized test score filed.
  • Use Live to set how the case process and if an error occurs.

Question 59

Question
A requirement states: A customer can update an address at any point during case processing by performing the following steps. 1. The customer submits the new address. 2. The application verifies that the address matches postal service requirements. 3. The customer then approves the corrected address. How do you configure this requirement?
Answer
  • Add a button to each assignment to present the customer with a form to submit a new address.
  • Add an alternate stage to the case life cycle to change the address.
  • Add a case-wide optional process to the case workflow to perform the address change.
  • Add a case-wide optional action to the workflow for the address submission.

Question 60

Question
You are configuring touting for a customer warranty service request. Ail warranty service requests are routed to the warranty resolution group except for warranty service requests for a beta release product that requires review by the vice president or service. How do you configure assignment routing to review warranty service requests?
Answer
  • Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to 'he warranty resolution group.
  • Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
  • Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.
  • Route the assignment 10 the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.

Question 61

Question
An online loans company offers three different groups of loans: Debt Consolidation Loans, Student Loans, and Personal Loans. The Student and Personal Loans divisions use the same basic underwriting rules, however, the Debt Consolidation Loans division requires a unique underwriting process. How do you apply the Situational Layer Cake in this scenario?
Answer
  • Place the debt consolidation underwriting rules in the base layer, and create two new layers for student and personal loan divisions.
  • Place personal and student loan underwriting rules in the base layer, and create a new layer for the debt consolidation division.
  • Place the debt consolidation underwriting rules in the base layer, and create a parallel base layer for student and personal loan division rules.
  • Place the student and personal loan underwriting rules in the base layer, and create a parallel base layer for the debt consolidation division rules.

Question 62

Question
Using Pega’s Situational Layer Cake, how do you handle a regional variation for ABC Inc.’s expense report cases?
Answer
  • Create a rule for the variation and add the rule to the regional layer.
  • Create a rule for the variation and add it to the ABC base layer.
  • Create a rule for the variation and replace the existing expense report.
  • Create a rule for the variation and add it to a parallel base layer.

Question 63

Question
Which development team member is the advocate for business users?
Answer
  • Product Owner / Subject Matter Expert
  • System Architect
  • Business Architect
  • Lead System Architect

Question 64

Question
Which development team member works with directly with SMEs and stakeholders to analyze areas of improvement?
Answer
  • Business Architect
  • System Architect
  • Senior System Architect
  • Product Owner

Question 65

Question
Which development team member works with directly with SMEs and stakeholders to develop the rules for the application?
Answer
  • Business Architect
  • System Architect
  • Senior System Architect
  • Product Owner

Question 66

Question
Which Studio is best suited to globally configure settings for an Artificial Intelligence model?
Answer
  • App Studio
  • Dev Studio
  • Admin Studio
  • Prediction Studio

Question 67

Question
Which Studio is best suited to configure application version control, security, and source control?
Answer
  • App Studio
  • Dev Studio
  • Admin Studio
  • Prediction Studio

Question 68

Question
Which Studio is best suited to review and design in real-time with stakeholders?
Answer
  • Pega Express
  • Admin Studio
  • Dev Studio
  • App Studio

Question 69

Question
Which Studio is best suited to monitor cloud based production system at run-time?
Answer
  • App Studio
  • Admin Studio
  • Dev Studio
  • Predictive Studio

Question 70

Question
Which Studio is best suited to monitor cloud based production system at run-time?
Answer
  • App Studio
  • Admin Studio
  • Dev Studio
  • Predictive Studio

Question 71

Question
A member can update their personal profile anytime during case processing. The profile view contains two field groups: Personal information User name and password information . Which of the following configurations best supports the ability to update any or all views:
Answer
  • Add an optional process to the case workflow.
  • Add two buttons to the primary view to display each field group
  • Add two optional actions to the case workflow
  • Add an alternate Update Profile stage and use change stage flow action

Question 72

Question
You are configuring routing for an expense report application. All expense reports are routed to the employees manager for approval. Expense reports for Sales department are to routed directly to the audit workgroup first, then to employee’s manager if expense report passes audit. How do you configure assignment routing to review Sales dept. expense reports ?
Answer
  • Route the assignment to the auditing manager when department is Sales. Sales will then route to the employee manager.
  • Route the assignment to the employee’s manager who then routes to audit workgroup when sales.
  • Route the assignment to the skilled workgroup for audit
  • Route the assignment to the audit workgroup when department is Sales, otherwise, route the assignment to the employee manager.

Question 73

Question
An insurance policy cannot be completed until underwriting has completed their work. Which automation shape would you use to support this configuration?
Answer
  • Utility shape
  • Wait shape
  • Decision shape
  • Assignment shape

Question 74

Question
In a loss prevention application, the vice president of human resources is notified when an employee reports an asset loss greater than $250? Which standard participant role should be used for the email notification?
Answer
  • Owner
  • Customer
  • Interested
  • VP

Question 75

Question
You need to suspend a loan application (parent case) until proof of collateral process (child case) is completed?
Answer
  • Add a wait shape to the proof of collateral process pausing the loan application until the proof of collateral case is resolved.
  • Add a wait shape to the loan application pausing the process until the proof of collateral case is resolved.
  • Add a service level agreement to resolve the loan application when the proof of collateral process is completed.
  • Add a service level agreement to the proof of collateral case type to start the loan application process when proof of collateral case is resolved.

Question 76

Question
A loan application (parent case) has been suspended until proof of collateral process (child case) is completed. A manager desires to lift the suspension and begin processing immediately. A wait shape is used. How would you configure the wait shape?
Answer
  • Wait shape configured to continue the parent case when all child cases reach a resolved status.
  • Utility shape configured to route to manager assignment when conditions are met.
  • Utility shape configured to route to manager assignment when conditions are met
  • Wait shape configured so manager can continue process regardless of collateral process case status.

Question 77

Question
Which scenario is best supported by a Wait shape?
Answer
  • A wait period is imposed upon test candidate until candidate uploads a signed document.
  • A 72 hour wait period for exam retake is imposed upon test candidates if they fail the first take.
  • A wait period is imposed upon exam retake if a test candidate fails first attempt.
  • A test candidate can only sit for same exam three times in a calendar year.

Question 78

Question
Which requirement is a good candidate for correspondence configuration?
Answer
  • Assign new insurance request to agent.
  • Phone a customer to request additional information.
  • Chat (instant message) with customer to request additional information.
  • Email proof of insurance to customer upon request.

Question 79

Question
Which of the following elements cannot be added to a correspondence template?
Answer
  • Properties
  • Attachments
  • Paragraphs
  • Correspondence fragments

Question 80

Question
Conditional paths must be configured in the Process Modeler for which to situation below? (choose two one)
Answer
  • A purchasing application requires employee to enter their employee number and department cost code. Purchases of less than $25 USD for sales employees with cost codes 5545 and 6912 are automatically approved. All others go to direct report manager for approval.
  • Employees must agree to abide by company code of conduct by July 15
  • Purchase requests are routed to manager, then director for approval. Purchase requests over $25 USD must have receipts attached.
  • Management would like all new employees attend a company code of conduct course within 30 days of start date, and no later than 60 days after start date.

Question 81

Question
Consider the class name string Duff-FW-DuffFW-Work-NewCustomer. Which class level does Duff- represent?
Answer
  • Unit
  • Application
  • Division
  • Organization

Question 82

Question
Consider the class name string Duff-FW-DuffFW-Work-NewCustomer. Which class level does NewCustomer represent?
Answer
  • Concrete child class
  • Application class
  • Case
  • Work object

Question 83

Question
Consider the class name string Duff-FW-DuffFW-Work-NewCustomer. Which class level does Work represent?
Answer
  • Enterprise work class
  • Application work class
  • Case type class
  • Data base class

Question 84

Question
Consider the class name string Duff-FW-DuffFW-Data-Vendor. Which class level does Vendor represent?
Answer
  • Case type
  • Data type
  • Work class
  • Data class

Question 85

Question
All customers applying for a new account must have a credit score above 585. What is the case type relationship that best satisfies this requirement?
Answer
  • Credit Check case is a child of New Account case
  • New Account case is a child of Credit Check case
  • Credit Check case is a spinoff case of New Account case
  • New Account case is a spinoff case of Credit Check case

Question 86

Question
The manager is allowed to adjust assignment urgency by adding 1-5 points. The property used for this field is?
Answer
  • pxUrgencyAssignAdjust
  • pyUrgencyAssignAdjust
  • pxUrgencyAdjustSLA
  • pyUrgencyAdjustSLA

Question 87

Question
An employee submits an expense report. The expense report is sent to the manager for review and dispensation. If approved, the expense report is forwarded to the Accounting department for next steps. If rejected, it is returned to the submitting employee for correction or withdrawl. From the available step names below, choose the most appropriate step name to represent the manager’s task?
Answer
  • Manager Review/Approve
  • Expense Report Approve
  • Expense Report Review
  • Review Expense Report

Question 88

Question
A homeowner’s theft claim is submitted and a claims agent is assigned to the case. The claims agent must investigate the theft and make sure the policy of the claimant covers the loss. When the investigation is complete, a determination of fault is made. If the policy terms are fully met, the claim is approved and the accident claim is settled. Otherwise, the claim is denied and an appeals process is initiated automatically. Select the case life cycle design that most closely follows Pega best practices for stages
Answer
  • Primary: Notice of Loss > Policy Review > Investigation > Settlement Alternate: Claim Denied
  • Primary: Notice of Loss > Investigation > Settlement Alternate: Policy Review | Claim Denied
  • Primary: Notice of Loss > Investigation > Claim Denied > Settlement Alternate: none – no alternate
  • Primary: Notice of Loss > Policy Review > Investigation > Settlement Alternate: Request Info | Denied

Question 89

Question
The manager is allowed to optionally adjust assignment urgency by adding 1-5 points. How would you configure this field?
Answer
  • Create a property with pxDropdown control and add a local list of increasing values of 1, 2, 3, 4, and 5.
  • Use the standard pyUrgencyAssignAdjust property. Configure the field in the section to use RadioButtons control and define a source for the the property values.
  • Create a property with pxRadioButtons control and add a local list of increasing values of 1, 2, 3, 4, and 5.
  • Use the standard pxUrgencyAssignAdjust property. Configure the field in the section to use DropDown control and define a source for the property values.

Question 90

Question
A loan application form is needed by a loans organization. Which questions should you ask when deciding which fields should be on the form?
Answer
  • What does the user need to see? How will users enter the values? Which fields are required?
  • What does the user need to see? From where will the data be sourced? How will users enter the values?
  • What does the user need to see? Which fields are required? Will the field be a data type (field group/field group list)?
  • What does the user need to see? What is the data source? Are the fields required?

Question 91

Question
You are configuring a “NewRx” application that processes new and refill prescription medication orders with special packaging for a fee. Packaging choices are child-safe (free), easy-open (free), and dose-pack for a fee (cost is dependent on number of pills/capsulls per pack. When a new or refill prescription case is created and “dose-pack” is chosen, a “dose-pack” child case is created. The new prescription case pauses until the total cost of the dose-pack is calculated. When a user processing the dose-pack child case enters or updates the dose-pack cost, the total cost of the parent case is updated. How do you update the total cost of the parent case as users update the child case(s)?
Answer
  • Define a calculation to update the NewRx case with the total cost of each dose-pack case.
  • Add an Update Case shape to the NewRx case to capture changes of the dose-pack case costs.
  • Create a declare expression to calculate the total NewRx case with child case costs.
  • Configure a Create Case shape to propagate the total cost from each child to the parent

Question 92

Question
Your application requires a new local data type, Open Positions. You want to reuse the assets within a data class, ABC-Careers-Data-Jobs. Which option do you choose for rule reuse?
Answer
  • Organization data class
  • Application data class
  • Implementation data class
  • Framework data class

Question 93

Question
You are configuring a medical records document request application. When a Medical Records Request (MRR) is submitted by a nurse, each document to be copied is a Copy Request child case which is routed to the Copy Clerk work queue. When the copies have been created, a copy room clerk enters the number of pages copied in the appropriate field and forwards the physical copies to the requesting nurse via in-office mail. Each copied page results in a $0.50 charge. When the charges are calculated, the MRR case totals the cost of all copy requests. The requesting patient is then billed. How do you update the total cost of copies as the copy room clerks update each child case?
Answer
  • Define a data transform to calculate values from each instance of Copy Request page
  • Create a declare expression in the MRR case type to calculate costs from each copy request case
  • Define a case calculation in the MRR case type with the calculated costs from each copy request case
  • Create two declare expressions. One for the total cost of copies in the Copy Request case type, and another in the MRR case type to sum all copy request totals

Question 94

Question
A page on the clipboard maintains data elements as ______/______ pairs.
Answer
  • Property / Name
  • Name / Value
  • Page / Value
  • Page / List or Group

Question 95

Question
You create a case. Clipboard page pyWorkPage will store _____________?
Answer
  • All of the data pages generated while creating and processing a case.
  • All of the application data generated while creating and processing a case.
  • All the case data generated while creating and processing a case.
  • All of the user pages generated while creating and processing a case.

Question 96

Question
Which of the following is NOT a valid use of a data transform?
Answer
  • To create a full name property by concatenating values from first name and last name property values.
  • To set property values based on a condition.
  • To set default values for a case.
  • To copy first and last name property values into a single property value.

Question 97

Question
Which two conditions would represent forward chaining?(Select Two)
Answer
  • Whenever you press Enter to submit a form
  • Whenever a property is referenced
  • Whenever a property value has not been set
  • Whenever input values change

Question 98

Question
While speaking with the customer, the call center representative need to collect that customers home, business and mailing addresses, where each address contains street, city, state, and postal code. Which of the following property modes best satisfies this requirement?
Answer
  • Page
  • Page List
  • Page Group
  • Data Page

Question 99

Question
You need to configure a time-sheet application. Users need to enter their work, sick, company holiday, vacation and unpaid hours for each day. The user cannot proceed until 40 or more total hours are entered. The system will automatically calculate total hours for the week when entered in the form fields. Select the best configuration option to calculate the total weekly hours.
Answer
  • Use procedural processing. When an hourly value changes, the total weekly hours value changes.
  • Use a data transform. When the user submits the form, the data transform sets the total weekly hours value.
  • Use business logic. When the value of any work, sick, company holiday, vacation, or unpaid hours changes, the total weekly hours value changes.
  • Use declarative processing. When an hourly value changes, the total weekly hours value changes.

Question 100

Question
A user view must display a list 6 color options for a product. All color options should be visible and the customer may choose only one How do you configure the list of color options in the view?
Answer
  • Configure a required text field for color and validate entry is one of the 6 color options
  • Configure a field group for colors. List each color as a unique field of the Boolean type (check box)
  • Configure a drop down field with selectable color options
  • Configure a picklist field with a radio buttons for the color options.

Question 101

Question
Your application requires a local data type, ContractedVendors. You want to reuse the existing data class, ABCcorp-SupplyChain-Data-ContractedVendors. Which class is the best inheritance option for asset reuse?
Answer
  • Implementation Data class
  • Application Data class
  • Application Work class
  • Implementation Work Class

Question 102

Question
A business requirement indicates an insured member ID number contain 12 characters using the format AA##########, where A is an alphabetical character and # is an integer. How do you configure the field to support this requirement?
Answer
  • Configure a text field where min and max values are set to 12.
  • Configure a validate rule that validates the ID number pattern.
  • Configure an edit validate rule that validates the ID number pattern.
  • Configure a data transform that appends the ID number to the alpha characters to ensure the pattern.

Question 103

Question
A business requirement states the date of birth of alcohol service employees be at minimum 21 years prior to the current date. Three validation methods will need to be combined to satisfy this requirement. Which two are NOT a part of the combination? (choose two)
Answer
  • Calendar control.
  • Date data type.
  • When rule.
  • Validate rule.
  • Edit validate rule.

Question 104

Question
A business requirement states you must validate the minimum age of a rental car driver in the Collect Driver Information step. Which two options would you use to meet this requirement?
Answer
  • Create and reference an edit validate rule to check the rental car driver age on the CollectDriverInformation view.
  • Create and reference an edit validate rule on the on the CollectDriverInformation flow action connector.
  • Create and reference a validate rule on the CollectDriverInformation flow action rule.
  • Create and reference an edit validate rule on the CollectDriverInformation assignment.
  • Create a validate rule to check the rental car driver age.

Question 105

Question
An international online retailer ships to the US, Canada, UK and EU. Delivery options are dependent upon the shipping address country. When a customer selects the destination country from the Country dropdown list, only the appropriate shipping options are available in the Choose Shipping Option dropdown list. The country list and all shipping options available are defined in local data storage (Pega system of record). What two actions do you perform to display the filtered shipping options in the Choose Shipping Option dropdown list? (choose two)
Answer
  • Configure a report definition to display shipping options that match the selected country.
  • Configure a data transform to generate a list of shipping options that match the selected country.
  • Configure a data transform to populate the list of shipping options on the Clipboard
  • Configure a data page to populate the list of shipping options on the Clipboard.

Question 106

Question
Your customers will access a used car purchase application from different devices. A view will display pictures of the cars for sale. Car images are typically displayed in two columns. When the screen size of the customer device is less than 920 pixels, a single column of car images is displayed. How do you implement this requirement?
Answer
  • Use a dynamic layout with a responsive breakpoint at 920 pixels to change from inline-grid double format to stacked format.
  • Use a column layout with two columns. Configure the secondary column to be “other.” Set a responsive breakpoint at 920 pixels to drop-off columns marked as “other.”
  • Circumstance the section rule to display different number of columns at different screen sizes.
  • Circumstance the layout to display different number of columns for different screen sizes.

Question 107

Question
Your business wants to apply consistent visual styles to all UI forms within the application with minimum maintenance. How do you meet this requirement?
Answer
  • Apply styles to the section layouts
  • Use Live UI to select the best skin rule.
  • Specify a skin in the application rule.
  • Implement CSS in the skin rule of the application.

Question 108

Question
Your application allows users to check a box to unsubscribe from all email messages. When checked, an email field appears so the user can enter their email address. How do you implement this requirement?
Answer
  • Use a when condition in a data transform to flow action to determine whether to show the Enter Email field.
  • Use a when condition in a data transform to determine whether to show the Enter Email field.
  • Use a circumstance on the check box property to create a Section rule variant that is effective when the check box is selected.
  • Use a when condition in the flow to branch the flow based on the case data.

Question 109

Question
Consider this business use case: To place an online order, a customer provides their personal details such as full name and address. The customer can search for, and select items to order. After the order is placed, it is processed by the Accounts Payable department. The order is then sent to the Fulfillment center where the order items are packaged and shipped to the customer. The customer may cancel the order at any time. Now consider this case life cycle design: The stages identified in the case life cycle design are _____________________.
Image:
Image (binary/octet-stream)
Answer
  • valid because they represent a transfer of the case from one part of the organization to another.
  • valid because the names used to describe the stages do not use a verb+noun naming convention.
  • not valid because there are not at least 5 primary stages.
  • not valid because the Cancellation stage should be part of the primary flow.

Question 110

Question
Which requirements would be best implemented as an Alternate Stage when defining a Case Type? (Choose Two)
Answer
  • An expense report that requires an audit when certain spending thresholds are crossed or the expense report is billable.
  • An expense report that requires us to capture a receipt.
  • An expense report that allows us to skip a stage if the expense report is not billable.
  • An expense report is rejected.

Question 111

Question
In a Job Recruitment application, business needs to schedule interviews for candidates who meet passing requirements. Each interview must be tracked from interview date/time to resolution date/time for quality control purposes. The status of interview can change from New, Open-Scheduled, Open-InProgress, Resolved-Rejected, and Resolved-Approved. What are the new records are essential for this application? (Choose Three)
Answer
  • A field for interview date/time.
  • A Wait shape to hold processing until interview is completed.
  • A case type.
  • A view to capture scheduling information.
  • A service level to ensure timely resolution.

Question 112

Question
Which Smart Shape allows you to move the case to a different stage in the life cycle? (Choose One)
Answer

Question 113

Question
When routing to a Work Queue, an assignment remains in the queue until it is selected by an operator. When selected, the case ____________. (Choose One)
Answer
  • is moved to the operator’s worklist awaiting action
  • is transferred to the next available operator’s worklist
  • remains in the queue until the operator commits an action
  • is moved to the next queue by the operator’s action

Question 114

Question
Given the following business requirement, “Once a loan application is complete the case is routed to a group of underwriters for review.” What type of routing is needed to ensure the case is handled by the next available underwriter? (Choose One)
Answer
  • Worklist routing
  • Work queue routing
  • Workpool routing
  • Work routing

Question 115

Question
When does the Status of a case change when a Work Status change is configured on an Assignment shape? (Choose One)
Answer
  • Upon completion of the Assignment
  • When the Case reaches the Assignment shape and the Assignment Object is Created
  • On the Connector prior to the Assignment shape
  • At the start of the Flow (Process) containing the Assignment shape

Question 116

Question
Which of these rule types can be used in a flow to direct the processing of a case? (Choose Two)
Answer
  • Integrator
  • Assignment
  • Flow Action
  • Transformer
  • When

Question 117

Question
Which shape would you use if you wanted the system to automatically choose between multiple outcomes? (Choose One)
Answer
  • Assignment
  • Decision
  • Subprocess
  • Utility

Question 118

Question
You configure a service level to start with 0 points and adjust assignment urgency to 20 when the goal is reached, another 20 when the deadline is reached, and 50 when the passed deadline event is triggered. You iterate the passed deadline 3 times. How many points will the assignment have on the last iteration of passed deadline.
Answer
  • 100
  • 140
  • 190
  • 230

Question 119

Question
An application allows employees to submit expense reports on a weekly basis. Expense reports must be approved by both employee’s manager and audited by finance. The tasks may be completed in any order, but both must be approved for payment to be made. How do you configure the approvals in the application (Choose One)
Answer
  • Configure cascading approval process based on user reporting structure
  • Configure a case-wide optional process for each approval process
  • Configure parallel processes for each set of required steps
  • Configure cascading approval process based on an authority matrix

Question 120

Question
An application includes the property ".Employee.Dependent(2).DateOfBirth." The property mode of .Dependent(2) is a _________________. (Choose One)
Answer
  • PageList (Field Group List)
  • PageGroup
  • ValueList
  • ValueGroup

Question 121

Question
Information about the case data is stored in which page on the Clipboard? (Choose One)
Answer
  • pyCaseData
  • pyWorkCase
  • pyWorkData
  • pyWorkPage

Question 122

Question
The clipboard is a ________________ tool and is unique to each ________________? (Choose One)
Answer
  • case, application
  • diagnostic, case
  • client-side, user session
  • server-side, user session

Question 123

Question
You are adding a field to your case type in which users must enter the day, month, and year they were hired before the user can submit the user form. The field type must enforce a date format. What two validation approaches would you use to meet the validation requirements? (Choose Two)
Answer
  • Use the read-only option
  • Use the required option
  • Define the field type as an integer
  • Add the word "Required" to the field label
  • Define the field type as a date only

Question 124

Question
An application will use a data page to store user preferences. This page needs to be available to all the cases associated with a single end user. The most appropriate scope for this data page is _______________. (Choose One)
Answer
  • Node
  • Requestor
  • Shared
  • Thread
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