Manage Staff Performance - mandy

Description

Managing staff performance
Mandy Bullock
Quiz by Mandy Bullock, updated more than 1 year ago
Mandy Bullock
Created by Mandy Bullock over 4 years ago
10
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Resource summary

Question 1

Question
Performance Management is
Answer
  • Interpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities
  • Formal and more general feedback and information at predetermined intervals

Question 2

Question
Performance Management is
Answer
  • Have the employee understand and accept changes that will increase his/her effectiveness and performance
  • Information for management decision making - rewards compensation, discipline, promotions etc

Question 3

Question
Performance Management is
Answer
  • Designed to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend to "fix" the problem area
  • The employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves

Question 4

Question
Performance management is about setting mutually agreed upon goals
Answer
  • True
  • False

Question 5

Question
Performance Management is about just the appraisal form and/or system
Answer
  • True
  • False

Question 6

Question
Performance Management is about addressing both what an employee should achieve and should avoid
Answer
  • True
  • False

Question 7

Question
A managers involvement in helping employees set goals includes all but which item?
Answer
  • Provide direction
  • Provide clarity
  • Provide initiative
  • Provide support

Question 8

Question
One of the key reasons you help employees set goals is to plan and agree upon the behaviours you want from your employees?
Answer
  • True
  • False

Question 9

Question
Difficult management conversations focus on three main objectives. Choose the item that does not belong
Answer
  • To correct performance, not to punish the performer
  • To protect employee rights
  • To protect you and the organisation
  • To project manpower needs for the coming year
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