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Akhil Argal
Quiz by Akhil Argal, updated more than 1 year ago
Akhil Argal
Created by Akhil Argal over 6 years ago
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Resource summary

Question 1

Question
If the customer calls in to report they can't make any internal calls. What is the first thing you will get the customer to check?
Answer
  • NTU
  • Internal Wiring
  • PABX

Question 2

Question
What features would you expect to see if an ONNET Analogue POTS line has been suspended?
Answer
  • COD DGT
  • DOR DTM
  • CDF MDF

Question 3

Question
If a call is in progress, what state will the line will be?
Answer
  • IDL
  • BSY
  • CPB

Question 4

Question
FOH agents can action divert for a ONNET Point to Point Basic Rate.
Answer
  • True
  • False

Question 5

Question
FOH agents can action divert for a ONNET Point to Multipoint Basic Rate.
Answer
  • True
  • False

Question 6

Question
If an onnet analogue line has been deleted/deprovisioned in error. What output would you expect to see in your traver?
Answer
  • PDIL
  • BLDN
  • GNCT
  • VACT

Question 7

Question
When looking at a primary rate CLLI, for example D6AUCWXCHGAL what does AUC signify?
Answer
  • Partial customer name
  • Alphabetical PRI identifier eg :A for first link, B for second etc.
  • Location/Local Calling Area

Question 8

Question
What does ISDN stand for?
Answer
  • Integrated Services Digital Network
  • Intelligent Services Data Network
  • Integrated Static Digital Network

Question 9

Question
After posting a Basic Rate you notice it is in LMB state. What is the first thing you will do?
Answer
  • Ask customer to powercycle NTU
  • Ask customer to powercycle PABX & check cabling
  • Checking for any network outages & ask the customer if they know of anyone else in the area affected

Question 10

Question
For a Ericsson ADSL connection what encapsulation should the customer be using for authentication to be successfull
Answer
  • VC-MUX
  • LLC SNAP

Question 11

Question
What is the below traver telling us about 094749940 >TRAVER L 1099124990 1094749940 NT DIGIT TRANSLATION ROUTES 1 NTS1AUCP7IL0 098335574 ST 2 POP4AUCP7IL0 098335574 ST TREATMENT ROUTES. TREATMENT IS: GNCT 1 REORDER 2 LKOUT +++ TRAVER: SUCCESSFUL CALL TRACE +++
Answer
  • Line is built on DMS [Blue network]
  • Chorus line
  • Line is built on the DMS as a primary rate.

Question 12

Question
What table will you need to check to see if a line has been added to the toll switch
Answer
  • Table trkname
  • Table clli
  • table dnscrn

Question 13

Question
Why is it important to check circuits on NRS or Webnis before you start troubleshooting?
Answer
  • It shows you the complete circuit path to check for any element affected by an outage.
  • It puts you on the right track to troubleshoot the fault depending on the demarc equipment and the network elements involved.

Question 14

Question
Office Net Hosted is a SIP trunking product, we provide access to the Wholesale network through the use of SIP trunks which your customer can connect their PABX to.
Answer
  • True
  • False

Question 15

Question
Office Net can be delivered to customers over:
Answer
  • ONNET VDSL access
  • Chorus UFB.
  • Cable HFC
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