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801 Lead 2 Pass

Description

801 test for studying purposes.
ashleyhoward
Quiz by ashleyhoward, updated more than 1 year ago
ashleyhoward
Created by ashleyhoward almost 9 years ago
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Resource summary

Question 1

Question
Which of the following devices is used to convert initially audible signals into digital signals to provide communication between two endpoints?
Answer
  • Bridge
  • Fax machine
  • Repeater
  • Modem

Question 2

Question
A user has lost connection to the Internet, but can still browse locally shared folders. Which of the following connections is MOST likely down?
Answer
  • San
  • Wan
  • Lan
  • Pan

Question 3

Question
A technician just finished replacing a laptop screen, and upon first boot notices that the screen provides a very faint but darkened image which cannot be adjusted. Which of the following was MOST likely left unplugged after replacement?
Answer
  • Cmos battery
  • Inverter
  • Dc cord
  • Mini-PCI card

Question 4

Question
Which of the following devices requires 3.3V of power from the motherboard?
Answer
  • SLI video card
  • DVD-ROM Drive
  • Serial port card
  • USB port

Question 5

Question
Multicast addresses fall in which of the following classful address ranges?
Answer
  • Class A
  • Class B
  • Class C
  • Class D
  • Class E

Question 6

Question
Which of the following translates digital signals into analog for transmission over phone lines?
Answer
  • SAN
  • VoIP
  • Modem
  • Bridge

Question 7

Question
Which of the following cable types typically transmits the video from an analog security camera back to the CCTV system?
Answer
  • Cat 5e
  • Cat 6
  • RG-59
  • STP

Question 8

Question
Which of the following cable types should always be used through life safety areas?
Answer
  • PVC
  • Plenum
  • STP
  • Fiber

Question 9

Question
Which of the following 802.11 standards has a MAXIMUM bandwidth throughput of 54Mbps and uses 2.4GHz frequency?
Answer
  • A
  • B
  • G
  • N

Question 10

Question
A user has 6,250 Megabytes worth of pictures they would like to back up. At the very MINIMUM, which of the following could backup these pictures to a single medium?
Answer
  • DL DVD Burner
  • LTO Drive
  • CD Burner
  • Blu-Ray Burner

Question 11

Question
Laser printers and thermal printers both use a heating element to function. Which of the following differentiates them?
Answer
  • Laser printers requires a liquid pigment
  • Thermal printers use device specific stock.
  • Laser printers do not require thermal toner.
  • Thermal printers utilize refillable heat toner.

Question 12

Question
When referring to laser printing, which of the following describes the development process?
Answer
  • The corona wire places a static charge on the drum.
  • Toner is pulled to the charged areas of the drum.
  • Toner is pulled from the drum to the paper.
  • The toner is permanently affixed to the paper.

Question 13

Question
Which of the following would MOST likely be found on a docking station versus a port replicator?
Answer
  • USB Hub
  • VGA Port
  • Ps/2 Slot
  • Dvd-Rom

Question 14

Question
A technician has been tasked with designing a new printing solution for a small team. They want to be able to use a central printer from their shared workspace as well as the conference room next door. Which of the following connection methods would BEST suit their need?
Answer
  • USB
  • Infrared
  • Bluetooth
  • Wireless

Question 15

Question
ESD mats are useful for protecting against which of the following hazards?
Answer
  • Chemical Burns
  • EMI
  • RF interference
  • Static Buildup

Question 16

Question
When a technician suspects prohibited activity on an organization's network or computers, which of the following is the FIRST step they should take?
Answer
  • Confirm an actual infraction has taken place
  • Confront the suspected person with incident details
  • Notify others so that peers will stop the activity
  • Erase the contents of the user's computer and disable their account

Question 17

Question
A customer wants to be able to archive a large 15 to 20 GB project to optical media using a single disk. Which of the following should a technician recommend?
Answer
  • Blu-Ray writer
  • DVD-RW drive
  • Dual Layer DVD burner
  • CD-Rom burner

Question 18

Question
Which of the following printer types requires calibration to ensure the nozzle is adjusted to print properly?
Answer
  • Impact
  • Inkjet
  • Laser
  • Thermal

Question 19

Question
A home user's PC has an over-clocked CPU with a relatively small heat sync, small fans on the 800W power supply, and a high-end video card. Which of the following is the recommended solution that will manage heat more effectively?
Answer
  • Replace the CPU heat sync with a high RPM fan
  • Purchase an energy efficient power supply
  • Not over-clocking the CPU
  • Liquid cooling

Question 20

Question
Which of the following wireless standards operates at 5GHz? (Select TWO).
Answer
  • 802.11a
  • 802.11b
  • 802.11bg
  • 802.11g
  • 802.11n

Question 21

Question
A technician is preparing to perform a processor upgrade on a critical company server. Which of the following precautions should be taken FIRST before performing such work on a system? (Select TWO).
Answer
  • Discharge all capacitors inside the PSU
  • Remove all jewelry
  • Ensure the PSU is plugged into a grounded electrical socket
  • Ensure humidity levels within the room are lowered
  • Put on an anti-static wrist strap

Question 22

Question
Which of the following devices uses both light and a lens to facilitate data warehousing?
Answer
  • Digitizer
  • Touch screen
  • Bar code reader
  • Camera

Question 23

Question
Activity logs show a large amount of data downloaded from a company server to an employee's workstation overnight. Upon further investigation, the technician identifies the data as being outside the scope of the employee's regular job functions. Which of the following steps should the technician take NEXT?
Answer
  • Report through proper channels
  • Document the changes
  • Continue to track more evidence
  • Preserve the chain of custody

Question 24

Question
Which of the following supports a MAXIMUM frequency of 100MHz?
Answer
  • Cat5
  • Cat5e
  • Cat6
  • Cat6a

Question 25

Question
A brand new datacenter has been wired with all CAT6a wiring. A technician has been tasked to immediately install and boot up an already configured mission critical file server. Prior to turning the server on, the technician realizes that they had brought CAT5e patch cords by mistake. Which of the following should the technician do?
Answer
  • Install the CAT5e cable, boot the server and then return and replace it later
  • Inform the customer and recommend temporarily using the Cat5e
  • Install the Cat5e cable, document the installation and leave the premises.
  • Inform the customer that the server will be available as soon as a Cat6a cable is aquired

Question 26

Question
Which of the following helps law enforcement show accountability for evidence as it was gathered?
Answer
  • Drive hashing
  • Chain of custody
  • Drive image creation
  • Court Subpoena

Question 27

Question
A SOHO environment utilizes network hardware address filtering to minimize unauthorized use of its network infrastructure. A technician has been asked to install a shared network printer in the environment. Which of the following MUST the technician know in order to add the printer to the environment?
Answer
  • IP address of the printer
  • Mac address of the printer
  • Subnet mask of the network
  • Firmware version of the printer

Question 28

Question
A technician has been asked to install a printer on a Windows XP machine. Through which of the following Control Panel utilities will the technician install the printer?
Answer
  • Printers and devices
  • Devices and printers
  • Printers and faxes
  • Devices

Question 29

Question
A technician has been asked to install a printer on a Windows 7 machine. Through which of the following Control Panel utilities will the technician install the printer?
Answer
  • Printers and devices
  • Printers
  • Devices and printers
  • Printers and faxes

Question 30

Question
A technician has been asked to share a laser printer amongst the users in an HR workgroup. The printer will need to be accessed from distances up to 200 feet through no more than one to two, hollow, dry board walls. Which of the following methods should be used?
Answer
  • 802.11x
  • Pan
  • USB
  • Infrared

Question 31

Question
A technician has been asked to identify the unknown network addresses from a series of printers attached to the network via external hardware printer servers. Which of the following will provide the technician with the necessary information?
Answer
  • Performing a device self test print page from each printer
  • Performing a device print page from each print server
  • Performing a device factory reset on each print server
  • Performing a PING of each device address without the FQDN

Question 32

Question
RAID 5 requires a minimum of how many hard drives?
Answer
  • 1
  • 2
  • 3
  • 4

Question 33

Question
When installing a floppy drive data cable, it is important for a technician to ensure which of the following? (Select TWO).
Answer
  • Availability of compatible power connections
  • Adequate hard drive capacity
  • Correct CPU clock speeds
  • Correct Master/Slave jumper settings
  • Proper orientation of the data cable

Question 34

Question
A laser multi-function device in an office is able to scan documents, but users are reporting that when they try to make copies they receive an error. Which of the following troubleshooting steps should a technician try FIRST?
Answer
  • Apply a new preventative maintenance kit
  • Ensure the MFD is connected and on the network
  • Replace all empty ink cartridges in the MFD
  • Check the toner level to see if it is low

Question 35

Question
When installing a laptop at a desk that will be using stationary dual monitors, which of the following ports should be used? (Select TWO).
Answer
  • VGA
  • IEEE 1394
  • PCIe
  • PCMCIA
  • Express port
  • HDMI

Question 36

Question
Which of the following is the maximum throughput of a USB 3.0 connection?
Answer
  • 800 Mbps
  • 3 Gbps
  • 4.8 Gbps
  • 10 Gbps

Question 37

Question
Which of the following types of connectors can use a maximum of 8 strands of wires?
Answer
  • RJ-11
  • RS-232
  • RJ-45
  • BNC

Question 38

Question
A system board has six slots for memory chips, aligned in two banks. Which of the following is the optimal memory configuration this board supports?
Answer
  • Multi mode
  • Dual channel
  • Triple channel
  • Single channel

Question 39

Question
A technician is trying to install a full-size PCI card into a slim line desktop PC. Which of the following would MOST likely be required to facilitate installation?
Answer
  • RAID card
  • CNR card
  • Riser card
  • MCA card

Question 40

Question
Which of the following network cable types has the longest range?
Answer
  • CAT5e
  • Single-mode fiber
  • Multi-mode fiber
  • CAT6

Question 41

Question
A technician is asked to repair a broken Ethernet jack in a conference room. Which of the following tools would the technician use when repairing the wall jack?
Answer
  • Crimper
  • Toner probe
  • Punchdown tool
  • Multimeter

Question 42

Question
A user with a USB printer would like to print from more than one computer. Which of the following features should be used?
Answer
  • File and printer sharing
  • Internet connection sharing
  • Enable printer duplexing
  • USB Hub

Question 43

Question
Which of the following is the MAXIMUM number of 10Mb audio files that a user can store on a CD- RW?
Answer
  • 50
  • 70
  • 100
  • 120

Question 44

Question
Which of the following connectors provides the capability to pass both analog and digital signals?
Answer
  • VGA
  • BNC
  • DVI-I
  • USB 3.0

Question 45

Question
A service call was opened for a thermal printer that has poor print quality. Which of the following should the technician do FIRST?
Answer
  • Replace the print head with OEM replacement
  • Use a cotton swab and alcohol to clean the print head
  • use the printer manufacturers cleaning kit to clean the print head
  • Use an industry approved cleaning kit to clean the print rollers
  • Use the printer manufactures cleaning kit to clean the print rollers

Question 46

Question
A technician needs to attach a network cable to a wall jack in the conference room. After running the cable through the conduit to the conference room, which of the following tools would BEST be used to connect the cable to the wall jack?
Answer
  • Punchdown
  • Loopback plug
  • Multimeter
  • Crimper

Question 47

Question
Which of the following devices uses MAC tables to allow multiple computers to access a single network connection?
Answer
  • Hub
  • Firewall
  • VoIP
  • Switch

Question 48

Question
Which of the following laser printer components will flip the paper to allow for printing on both sides?
Answer
  • Paper registration assembly
  • Paper pickup assembly
  • Duplex assembly
  • Image transfer belt

Question 49

Question
A printer technician is sent to work on a fuser in a laser printer that is not adhering toner properly to the paper. While onsite Joe, an end user, reports that he has been having frequent paper jams as well. Which of the following would be the BEST course of action to repair the printer?
Answer
  • Install a manufacturer recommended maintenance kit
  • Install the fuser, replace the toner cartridge, and replace the pickup and separation rollers
  • Install the fuser and also replace the high voltage power supply
  • Install the fuser as the paper jams were probably also caused by the defective fuser

Question 50

Question
Which of the following is used to provide secure file storage to network users only?
Answer
  • NAS
  • IMAP
  • SAN
  • SSH

Question 51

Question
A technician has replaced the NIC in a computer running Windows XP Professional and has properly installed the device driver. The computer indicates the card has network connectivity, but the technician is unable to access the Internet. Which of the following should the technician do NEXT to finish the NIC installation?
Answer
  • Change the computer and DNS servers IP addresses in the Action Center
  • Use ipconfig to check the current settings and Network Connections to make changes
  • Assign the NIC an APIPA address using ipconfig and the network setup wizard
  • Reboot the computer and configure the necessary network settings in the BIOS

Question 52

Question
Which of the following Internet connection types has the HIGHEST latency?
Answer
  • WIMAX
  • Satellite
  • Fiber
  • Dial-up

Question 53

Question
Which of the following would BEST describe the capabilities of a 64-bit operating system?
Answer
  • Capable of managing dual NICs
  • Capable of effectively managing 1TB SSD
  • Capable of managing more than 4 displays
  • Capable of utilizing 128Gb RAM

Question 54

Question
Joe, a user, wants to modify the fan speed settings on his PC. Which of the following locations allows the fan speed settings to be changed?
Answer
  • BIOS
  • Device manager
  • Motherboard jumpers
  • Computer management

Question 55

Question
A user has purchased a new touch screen tablet and is reporting that the touch interface is extremely inaccurate and almost unusable. Which of the following actions should a technician take FIRST to resolve the issue?
Answer
  • Return the tablet to the manufacturer
  • Give the user a stylus to use
  • Calibrate the touch interface
  • Verify touch interface connectivity inside the screen

Question 56

Question
A technician needs to install a projector into a conference room with several windows. Which of the following should the technician consider so that the displayed image is always visible?
Answer
  • Resolution
  • Lumens
  • Anti-Glare filter
  • Bulb life

Question 57

Question
A common method of accessing computers remotely that uses port 23 is known as?
Answer
  • LDAP
  • RDP
  • Telnet
  • FTP

Question 58

Question
Which of the following allows for audio and video connections using a single cable?
Answer
  • HDMI
  • Parallel
  • DVI-A
  • eSATA

Question 59

Question
Which of the following standards is an expansion card slot used only for graphics?
Answer
  • PCIe
  • AGP
  • PCI
  • miniPCI

Question 60

Question
A technician, Anne, has repaired a CEO's laptop. Which of the following is the LAST step that should be taken after the repair is completed?
Answer
  • Prepare a hot spare in preparation for the next repair
  • Document all of the services provided
  • Communicate the status of the repair with the CEO
  • Offer other repair options if they are available

Question 61

Question
Modern laptop screens are much brighter because of advances in which of the following technologies?
Answer
  • LED
  • Batteries
  • Inverter
  • Plasma

Question 62

Question
A technician, Anne, notices there are no hardware volume control buttons on the new laptops that were ordered. Which of the following would control the volume on the laptop?
Answer
  • Software only
  • Bluetooth
  • Function keys
  • WIFI switch

Question 63

Question
A technician wants to simplify users' wireless configuration in a new remote office. Which of the following must be configured on the access point to allow wireless clients to automatically negotiate secure authentication with the SOHO access point?
Answer
  • Enable QoS
  • Enable SSID Broadcast
  • Enable WPS
  • Enable MAC filtering

Question 64

Question
Ann, a technician, is inspecting a PC with an Intel Core 2 Quad processor and finds that the Task Manager is reporting the system as having 8 cores. She is convinced this system only has four cores. Which of the following technologies is causing the discrepancy?
Answer
  • Hyperthreading
  • Intel SSE3
  • L2 cache
  • S.M.A.R.T

Question 65

Question
Which of the following cable types designates that it can safely be run through a drop ceiling?
Answer
  • STP
  • Plenum
  • CAT5e
  • UTP

Question 66

Question
A technician is installing new hard drives into a server and needs to set IDs to numbers ranging from 0-15. Which of the following types of drives is the technician installing?
Answer
  • Sata
  • SCSI
  • USB
  • EIDE

Question 67

Question
By default, which of the following ports is used for SMTP?
Answer
  • 21
  • 25
  • 110
  • 143

Question 68

Question
A small office with five computers on a workgroup that are directly connected to a switch is an example of which of the following network topologies?
Answer
  • Ring
  • Bus
  • Mesh
  • Star

Question 69

Question
Joe would like an Internet connection that is always on, stable, and not influenced by atmospheric conditions. Which of the following Internet connection types would BEST meet Joe's requirements?
Answer
  • Dial-up
  • Mobile Hotspot
  • Satellite
  • cable

Question 70

Question
A customer is terminating an employee for suspected activity that is against company policy. They have called Ann to consult with them on how to best preserve any evidence the company may be required to provide in court. Which of the following would BEST preserve the integrity of the data and best serve the client?
Answer
  • Create an image of the hard drive and store it on a NTFS drive
  • Remove and secure any HDD from the computer, documenting the process
  • Store the computer in the server room until it is required
  • Lock the user out of the computer and let another employee use it until needed

Question 71

Question
Which of the following wireless standards operates at 5 GHz and has a maximum speed of 54 Mbps?
Answer
  • 802.11a
  • 802.11b
  • 802.11g
  • 802.11n

Question 72

Question
Ann, a user, brings her laptop in and reports that it is no longer charging. Additionally, the laptop can no longer stay powered on even when plugged in. Which of the following hardware components is MOST likely in need of replacement?
Answer
  • Hard drive
  • Memory modules
  • System fan
  • Wireless card
  • System board

Question 73

Question
Joe, a user, has a new slim profile laptop and is in need of additional USB ports. He has also requested FireWire connection capabilities which his laptop does not provide. Which of the following would BEST fit the specifications Joe has provided?
Answer
  • A docking station
  • An external USB hub
  • A USB to firewire converter
  • A cable lock

Question 74

Question
Ann is cleaning the printer pickup rollers and spills the cleaning fluid on her leg. In which of the following would she find the proper way to cleanup the spill?
Answer
  • Inventory spreadsheet
  • MSDS
  • Project management plan
  • EULA

Question 75

Question
Which of the following is the MAXIMUM number of unique IP addresses on an IPv4 Class A network?
Answer
  • 254
  • 65 thousand
  • 16.3 million
  • 340 trillion

Question 76

Question
Which of the following is an advantage of an IPv6 network?
Answer
  • Virtually unlimited number of network addresses
  • Backwards compatible with all network devices and operating systems
  • less security concerns
  • higher available speed

Question 77

Question
Which of the following connection types is capable of transmissions speeds up 100 Gbps?
Answer
  • Fiber
  • Coaxial
  • Infrared
  • DSL

Question 78

Question
Which of the following wireless transmission methods requires line of sight?
Answer
  • Infrared
  • RFID
  • 802.11a
  • Bluetooth

Question 79

Question
Joe's company just moved into a new building, and the company's management is very concerned about proper equipment grounding. Which of the following risks are they attempting to mitigate by grounding equipment?
Answer
  • Security breaches
  • Electrical shock
  • Chemical burns
  • Equipment theft

Question 80

Question
A user has a CAD / CAM workstation that is to be reconfigured into a Gaming PC. Which of the following would be the EASIEST and MOST effective upgrade?
Answer
  • Add better sound card
  • Install a TV Tuner
  • Add additional L2 cache
  • Install USB 3.0 Card

Question 81

Question
Which of the following would be used to connect two remote sites?
Answer
  • Switch
  • Access point
  • Router
  • hub

Question 82

Question
A bank wants to maximize the security of employee computer data displayed on their screen. Which of the following would BEST accomplish these goals?
Answer
  • Keyboard filters
  • Privacy filters
  • Screensavers
  • Secure display drivers

Question 83

Question
Which of the following cable types is used to transmit data from a satellite dish to the satellite modem?
Answer
  • CAT5e
  • CAT3
  • Fiber
  • RG-6

Question 84

Question
A customer needs to run several virtual machines on their design workstation to work on cross platform software. Which of the following should be maximized to improve workstation performance? (Select TWO)
Answer
  • Cooling fans
  • RAM
  • Number of CPU cores
  • Storage space
  • PCIe slots

Question 85

Question
Older video cards used S-video to output to a TV. This standard has been replaced by:
Answer
  • FireWire
  • SCSI
  • coaxial
  • HDMI

Question 86

Question
Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?
Answer
  • Use non-technical terms
  • Use the appropriate acronyms
  • Use proper technical terms
  • Use email to ensure a written record

Question 87

Question
Most notebook PCs have their WiFi antenna located in the:
Answer
  • LCD
  • WIFI card
  • I/O area
  • top cover

Question 88

Question
Which of the following displays has the HIGHEST Hz frequency?
Answer
  • Plasma
  • LED
  • CRT
  • LCD

Question 89

Question
Which of the following devices can be used to merge traffic between two different network topologies?
Answer
  • HUB
  • Bridge
  • Switch
  • Access point

Question 90

Question
A gaming PC has been built from components. The system is getting power but there is no video on the display. Which of the following is the MOST likely cause of the issue?
Answer
  • The display is defective and needs to be replaced
  • the SATA controller is disabled in the bios
  • The PCIe 6-pin power cable is not connected to the high-end video card
  • The CPU is not powerful enough to provide adequate speed to the system

Question 91

Question
Which of the following RAM types is used if it is labeled as 4 GB PC1333?
Answer
  • Rambus
  • DDR3
  • SDIMM
  • SIM

Question 92

Question
Which of the following versions of Windows XP would a technician MOST likely install for a small business?
Answer
  • Windows XP professional 64- bit
  • Windows XP professional
  • Windows XP media center
  • Windows XP home

Question 93

Question
Which of the following is the subnet mask for a Class A IP address?
Answer
  • 127.0.0.1
  • 255.0.0.0
  • 255.255.255.0
  • 255.255.255.254

Question 94

Question
Which of the following BEST explains how the data rate is doubled in DDR RAM?
Answer
  • CPU clock speed is doubled
  • Uses 64-bit instead of 32-bit architecture
  • Memory clock speed is doubled
  • Data transfer on both clock edges

Question 95

Question
A technician is building a custom gaming computer. Which of the following is the FASTEST memory the technician can use?
Answer
  • DDR2 CAS7
  • DDR3 CAS9
  • DDR3 CAS10
  • DDR3 CAS11

Question 96

Question
A customer needs to run 3 virtual machines on their software design workstation. Which of the following CPUs would be MOST cost effective for this task?
Answer
  • 3 core
  • 4 core
  • 8 core
  • 12 core

Question 97

Question
An older laptop does not have WIFI capability but has some rectangular slots on its side. Which of the following is the port that would take a WI-FI card in this laptop?
Answer
  • SODIMM
  • PCMCIA
  • SD
  • Compact flash

Question 98

Question
A technician has a work order to install a USB 3.0 expansion card into a PC. The expansion card is a PCI Express 1.1 compliant card and the motherboard has one PCI Express 2.0 slot available. Which of following BEST represents the compatibility between the hardware?
Answer
  • It will not install correctly, and the PCI slot is already being used by the video card.
  • It will install correctly to the PCI express slot onto the motherboard. The card should function correctly, as the PCI express 2.0 slot Is backwards compliant.
  • It will not install correctly into the PC, as the 1.1 and 2.0 slots are not compatible.
  • It will install correctly, but the card will not operate as the PCI express 1.1 and the PCI express 2.0 standards are completely different.

Question 99

Question
A user is trying to use Remote Desktop to connect to another computer on the LAN. The connection fails. The technician opens up a command prompt and types the followinG. "telnet computer name. 3389" and also gets the same error message. Which of the following is the MOST likely cause of this error, assuming that the OS firewall has been disabled?
Answer
  • The antivirus software is blocking the incoming connection.
  • The ISP is blocking Remote Desktop at their end
  • the RDP connection has been configured to use a non-standard port
  • The telnet service has not been installed

Question 100

Question
Which of the following is the standard sequence of wire color in a RJ-11 phone line?
Answer
  • Green, Black, Yellow, Red
  • Black, red, green, yellow
  • Yellow, black, red , green
  • Red, black, green , yellow
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