Tally Sheet Quiz

Description

Use this quiz to test your knowledge of the tally sheet. Imagine that each statement below is an interaction with a separate patron.
bbirger
Quiz by bbirger, updated more than 1 year ago
bbirger
Created by bbirger about 10 years ago
24
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Resource summary

Question 1

Question
Patron says, “I think I have court today. Can you look at my papers and tell me where to go?”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 2

Question
Member responds, “Come with me. I can show you where your courtroom is.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 3

Question
Member responds, “You want information on immigration? Let’s sit at this computer, and look for some answers.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 4

Question
Member responds, “There is a family law help desk on Wednesdays at 10am in room 107.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 5

Question
Patron says, “Where is the bathroom?”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 6

Question
Member responds, “You want to file an uncontested divorce. We can look up the steps on this website.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 7

Question
Patron says, “I need documents for a name change. Where can I get them?”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 8

Question
Member responds, “That’s in the law library. Do you want me to walk with you?”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 9

Question
Member responds, “You’ve filled out this fee waiver. Let’s go file it.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 10

Question
Patron says, “Where is the courtroom 305?”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 11

Question
Patron says, “Where is the Vital Records office?”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 12

Question
Member responds, “The help desk said they couldn’t help you? You can try to find a lawyer through this referral program.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 13

Question
Patron says, “Can I get my marriage license in this building?”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 14

Question
Member responds, “Let me walk you to the elevators.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 15

Question
Member responds, “This is a legal aid organization’s phone number. You can call them for more help.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 16

Question
Member responds, “Ok. Let’s sit down and fill out this form.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 17

Question
Patron says, “I missed my court date. Where do I go?”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 18

Question
Member responds, “It’s a little confusing to get to that office from here. I’ll walk with you.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 19

Question
Patron says, “How do I get to the clerk’s office?’
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help

Question 20

Question
Member responds, “If you go to IllinoisLegalAid.org, you can find more information about evictions.”
Answer
  • Direction
  • Information
  • Assistance
  • Resource Referral
  • Substantive Self Help
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