2887046
Question 1
Question
Patron says, “I think I have court today. Can you look at my papers and tell me where to go?”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 2
Question
Member responds, “Come with me. I can show you where your courtroom is.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 3
Question
Member responds, “You want information on immigration? Let’s sit at this computer, and look for some answers.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 4
Question
Member responds, “There is a family law help desk on Wednesdays at 10am in room 107.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 5
Question
Patron says, “Where is the bathroom?”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 6
Question
Member responds, “You want to file an uncontested divorce. We can look up the steps on this website.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 7
Question
Patron says, “I need documents for a name change. Where can I get them?”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 8
Question
Member responds, “That’s in the law library. Do you want me to walk with you?”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 9
Question
Member responds, “You’ve filled out this fee waiver. Let’s go file it.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 10
Question
Patron says, “Where is the courtroom 305?”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 11
Question
Patron says, “Where is the Vital Records office?”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 12
Question
Member responds, “The help desk said they couldn’t help you? You can try to find a lawyer through this referral program.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 13
Question
Patron says, “Can I get my marriage license in this building?”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 14
Question
Member responds, “Let me walk you to the elevators.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 15
Question
Member responds, “This is a legal aid organization’s phone number. You can call them for more help.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 16
Question
Member responds, “Ok. Let’s sit down and fill out this form.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 17
Question
Patron says, “I missed my court date. Where do I go?”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 18
Question
Member responds, “It’s a little confusing to get to that office from here. I’ll walk with you.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 19
Question
Patron says, “How do I get to the clerk’s office?’
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
Question 20
Question
Member responds, “If you go to IllinoisLegalAid.org, you can find more information about evictions.”
Answer
-
Direction
-
Information
-
Assistance
-
Resource Referral
-
Substantive Self Help
0 comments
Want to create your own Quizzes for free with GoConqr? Learn more.