CRO • TRAINING DEPARTMENT

ec.barranco
Quiz by ec.barranco, updated more than 1 year ago
ec.barranco
Created by ec.barranco over 5 years ago
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Description

Week Test!

Resource summary

Question 1

Question
How could you reach the hotel information?
Answer

Question 2

Question
Now imagine that your costumer wants to book a hotel stay for 5 nights and it's worth €1000 but he thinks that it is too expensive. What would you do first?
Answer
  • I would offer to become a NH Rewards member.
  • I would pass him through the hotel.
  • I would offer the rate without breakfast.
  • I would offer an Advance Purchase rate.

Question 3

Question
In which conditions can we confirm & assign rooms? (2 answers are correct)
Answer
  • Smoking room.
  • Disable room.
  • Connecting room.
  • Room with twin beds.
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