Question 1
Question
Give [blank_start]cyclists[blank_end] room. [blank_start]Keep a safe[blank_end] distance from cyclists and don’t try to overtake when there is not enough space. Give as much space as you would for [blank_start]another car[blank_end].
Answer
-
cyclists
-
cyclist
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Keep a safe
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Keep an safe
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another car
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another cars
-
Keep a safe
-
Keep an safe
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cyclists
-
cyclist
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another car
-
another cars
-
another car
-
another cars
-
cyclists
-
cyclist
-
Keep a safe
-
Keep an safe
Question 2
Question
Before starting any [blank_start]journey[blank_end], you should make sure you have [blank_start]a clear view[blank_end] through the windscreen and windows of your vehicle and that no devices or [blank_start]signage[blank_end] reduce or obstruct your view.
Answer
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journey
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journeys
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a clear view
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a clear views
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signage
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signages
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a clear view
-
a clear views
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journey
-
journeys
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signange
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signages
-
signage
-
signages
-
journey
-
journeys
-
a clear view
-
a clear views
Question 3
Question
If the passenger is vision-impaired and [blank_start]asks you to[blank_end] guide them to the vehicle, stand by the person’s side and allow them to [blank_start]take hold of[blank_end] your arm/elbow so you can [blank_start]guide[blank_end] the customer along.
Answer
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asks you to
-
ask you to
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take hold of
-
taking holding of
-
guide
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guided
-
take hold of
-
taking holding of
-
asks you to
-
ask you to
-
guide
-
guided
-
guide
-
guided
-
take hold of
-
taking holding of
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asks you to
-
ask you to
Question 4
Question
TfL is [blank_start]committed[blank_end] to improving [blank_start]transport in London[blank_end] by [blank_start]making it more[blank_end] accessible, safer and reliable for all.
Answer
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committed
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commitment
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making it more
-
made it More
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transport in London
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transport in london
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transport in London
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transport in london
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committed
-
commitment
-
making it more
-
made it More
-
making it more
-
made it More
-
committed
-
commitment
-
transport in London
-
transport in london
Question 5
Question
[blank_start]Never drop passengers[blank_end] off in the middle of the road, even if your vehicle is [blank_start]stopped[blank_end] due to traffic. You should always [blank_start]get close to[blank_end] the kerb.
Answer
-
Never drop passengers
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never dropping passenger
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stopped
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stop
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get close to
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getting close to
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stopped
-
stop
-
Never drop passengers
-
never dropping passenger
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get close to
-
getting close to
-
get close to
-
getting close to
-
Never drop passengers
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never dropping passenger
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stopped
-
stop
Question 6
Question
Contacting a [blank_start]passenger[blank_end] for personal or social [blank_start]reasons[blank_end] is unacceptable and a misuse of the passenger’s [blank_start]personal information[blank_end].
Answer
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passenger
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passengers
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reasons
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reason
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personal information
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personal informations
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reasons
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reason
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passenger
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passengers
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personal informations
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personal information
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personal information
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personal informations
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passenger
-
passengers
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reasons
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reason
Question 7
Question
If a passenger is [blank_start]aggressive or violent[blank_end], tell your [blank_start]operator[blank_end] immediately and give them the passenger’s full [blank_start]name and address[blank_end] if you know it.
Answer
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aggressive or violent
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aggression or violence
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operator
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operators
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name and address
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names and addresses
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operator
-
operators
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aggressive or violent
-
aggression or violence
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name and address
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names and addresses
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name and address
-
names and addresses
-
aggressive or violent
-
aggression or violence
-
operator
-
operators
Question 8
Question
You should never use a passenger’s personal [blank_start]contact details[blank_end] to start [blank_start]communicating[blank_end] with them about anything other than [blank_start]the booked journey[blank_end].
Answer
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contact details
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contact detail
-
communicating
-
communication
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the booked journey
-
the book journeys
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communicating
-
communication
-
contact details
-
contact detail
-
the booked journey
-
the book journeys
-
the booked journey
-
the book journey
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communicating
-
communication
-
contact details
-
contact detail
Question 9
Question
A PHV is not a [blank_start]taxi[blank_end]. If a [blank_start]road sign shows[blank_end] that access is for a taxi you [blank_start]are not allowed[blank_end] access.
Answer
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taxi
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taxis
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road sign shows
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road sign show
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are not allowed
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are not allow
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road sign shows
-
road sign show
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taxi
-
taxis
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are not allowed
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are not allow
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are not allowed
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are not allow
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taxi
-
taxis
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road sign shows
-
road sign show
Question 10
Question
As a PHV driver, [blank_start]you are expected[blank_end] to be [blank_start]fully aware of[blank_end] and to obey the rules of the road, as [blank_start]explained[blank_end] in The Highway Code.
Answer
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you are expected
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you is expected
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fully aware of
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full awareness of
-
explained
-
explain
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fully aware of
-
full awareness of
-
you is expected
-
you are expected
-
explained
-
explain
-
explained
-
explain
-
you are expected
-
you is expected
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fully aware of
-
full awareness of
Question 11
Question
Installing CCTV cameras [blank_start]into a vehicle[blank_end] can reduce threats and violence against [blank_start]drivers[blank_end]. Signs in the vehicle [blank_start]informing passengers[blank_end] that CCTV is used may also help to prevent aggressive or violent behaviour.
Answer
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into a vehicle
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into a vehicles
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drivers
-
driver
-
informing passengers
-
information passenger
-
drivers
-
driver
-
into a vehicle
-
into a vehicles
-
informing passengers
-
information passenger
-
informing passengers
-
information passenger
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into a vehicle
-
into a vehicles
-
drivers
-
driver
Question 12
Question
Public transport [blank_start]plays an[blank_end] important role in opening up [blank_start]opportunities[blank_end] by providing access to education, employment and other essential [blank_start]services[blank_end].
Answer
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plays an
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play a
-
opportunities
-
opportunity
-
services
-
service
-
opportunities
-
opportunity
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plays an
-
play a
-
services
-
service
-
services
-
service
-
opportunities
-
opportunity
-
plays an
-
play a
Question 13
Question
Who is responsible for licensing all London’s taxi drivers and vehicles, and private hire operators, drivers and vehicles?
Question 14
Question
Where and under which conditions the Topographical Skills Assessment is held?
Question 15
Question
Which level of English language speaking and listening skills you will need to be licensed as a London PHV driver?
Answer
-
There is no such requirements
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A B1 level of English proficiency is required
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A B2 level of English proficiency
Question 16
Question
Where and under which condition the B1 English language speaking and listening test is held?
Answer
-
In a private centre
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There is no such requirements, you just need to provide a certificate
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In a TfL building and conducted under exam conditions
Question 17
Question
From which assessment your English language reading and writing skills will be derived?
Question 18
Question
What should you do if a police officer or TfL Authorised Officer asks to see your London PHV driver's licence?
Answer
-
It must be shown to them immediately or within a maximum of seven days
-
You do not need to let them see your licence
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You can ask them to contact your operator
Question 19
Question
The letter that comes with your licence that contains important information about what?
Answer
-
Your responsibilities as a London PHV driver, including any conditions you need to meet
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A list of all London PHV operators
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How generate more income as a London PHV driver
Question 20
Question
If the validity of your licence is shorter than three years, how would you know the reason?
Answer
-
The reason will be not be explained to you
-
DVLA will email you the reason
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It will be explained in the letter that comes with the licence
Question 21
Question
Where should you keep your London PHV driver's license?
Question 22
Question
The PHV operator(s) you work with must keep copies of your PHV driver’s licence and what else?
Question 23
Question
What does your London PHV driver’s badge display?
Question 24
Question
Your name, photograph, and vehicle details must be provided to passengers by your operator. What does that allow passengers to do?
Answer
-
They can check this information against your badge
-
They can share this information with their friends
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They can privately contact your for anything else other than the booked journey
Question 25
Question
What will happen to the PHV licence discs if you try to remove them?
Question 26
Question
If license discs fixed a PHV is lost, stolen or damaged, the vehicle owner should contact TfL within what time period?
Answer
-
Within 24 hours
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Within 7 days
-
Immediately
Question 27
Question
Why should the vehicle owner contact TfL if the licence discs fixed to a PHV are damaged, lost, or stolen?
Answer
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So that TfL can issue replacement discs
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So that TfL can issue a fine
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So that TfL can inform you operator
Question 28
Question
In some exceptional circumstances, a PHV might be given an:
Answer
-
Exemption
-
Examination
-
Excuse
Question 29
Question
If a PHV has been given an exemption, what it does not need to do?
Question 30
Question
What types of details TfL's licence checker tool include?
Answer
-
Information about all licensed private hire drivers, vehicles and operators
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Information about aeroplane schedule
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Bus and train timetable
Question 31
Question
An operator is required to record certain information before a journey starts. They include (select 3 answers):
Answer
-
The date the booking is made and, if different, the date of the journey
-
The name of the person the booking is for
-
The agreed time and place for picking up passengers, or, if more than one location, the first passenger
-
DoB of the passenger
Question 32
Question
A PHV operator is required to record certain information before a journey starts. They include (select 3 answers):
Answer
-
The main destination
-
The agreed fare or estimated fare
-
The name or other identification of the driver carrying out the booking
-
The passenger's mortgage details
Question 33
Question
Before the start of a journey, what an operator needs to record about the vehicle that will carry out the booking?
Answer
-
The vehicle's registration number or other identification
-
The registration year of the vehicle
-
The make and model of the vehicle
Question 34
Question
An operator with a licence to operate from a late-night venue (e.g. a pub or nightclub), can only take bookings:
Question 35
Question
Please read the statement carefully and answer the following question.
"When Tottenham Hotspur Stadium hosts an event, some roads closest to the stadium are closed before, during and immediately after the event. The High Road is normally closed between White Hart Lane and Hampden Lane. A number of side roads around the stadium are closed to general traffic access, from two hours before, during and up to one hour post-match. Matchday road closures prevent spectators from being dropped-off or picked-up close to the stadium. If you need to use a taxi or private hire vehicle, we recommend you are dropped-off and/or picked-up at least a 15 minute walk (0.5m) away from the stadium."
Where can you pick-up or drop-off passengers when there is an event at the Tottenham Hotspur Stadium?
Question 36
Question
The following information has been taken from the TPH Notice 2/24.
"The DBS Update Service licensing requirement was introduced on 26 February 2024. We will not grant a taxi or PHV driver's licence (including those seeking to renew an existing licence) unless an applicant has registered for the DBS Update Service. This will apply to all applicants who have applied for a taxi or PHV licence, including those who submitted an application prior to 26 February 2024 which is yet to be determined. Once licensed, you must maintain continuous subscription with the DBS Update Service."
What will happen, if an applicant does not register for the DBS update service?
Answer
-
Nothing, they will receive their licence
-
They can simply submit their criminal record certificate to TfL instead
-
TfL will not grant their Taxi or Private Hire Driver licence