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quiz 12

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Quiz on quiz 12, created by schiggy98 on 26/01/2016.
schiggy98
Quiz by schiggy98, updated more than 1 year ago
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Created by schiggy98 over 8 years ago
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Resource summary

Question 1

Question
The three types of project control processes are:
Answer
  • Easily understood because they have stayed the same for many years
  • Easily understood by all levels in the project team.
  • Cybernetic, go/no-go, and postcontrol
  • Not well-understood.

Question 2

Question
The project manager’s primary function includes managing human resources and:
Answer
  • Following orders from top management.
  • Project Management software.
  • Guarding physical and financial assets of the company
  • Charting and graphing project task completion.

Question 3

Question
Because project milestones may not occur at periodic intervals, go/no-go controls should be linked to the __________; not simply to the calendar.
Answer
  • corporate budgeting process
  • actual plans and to the occurrence of real events
  • capital budgeting process
  • portfolio management review process

Question 4

Question
Go/no-go controls operate __________.
Answer
  • only at phase gate reviews
  • only when exceptions are detected
  • only when and if the controller uses them
  • continuously

Question 5

Question
Identify the item that is NOT one of the three types of control processes described by the authors.
Answer
  • cybernetic control
  • robotic control
  • postcontrol
  • go/no-go control

Question 6

Question
In order to control creative projects the project manager must adopt one or some combination of three general approaches to the problem. Which of the following is NOT one of these approaches?
Answer
  • creativity check
  • personnel reassignments
  • process review
  • control of input resources

Question 7

Question
Control is focused on three elements of a project. They are __________.
Answer
  • scope, quality, and customer satisfaction
  • scope, cost, and time
  • cost, time, and customer satisfaction
  • performance, delivery, and cost

Question 8

Question
The two fundamental objectives of control are the regulation of results and the __________.
Answer
  • refurbishing of organizational assets
  • distribution of organizational assets
  • procurement of organizational assets
  • stewardship of organizational assets

Question 9

Question
An automatic control system containing a negative feedback loop is referred to as
Answer
  • cybernetic
  • postcontrol
  • go/no-go
  • critical ratio

Question 10

Question
Cybernetic control is reported to be the most common type of control system, and consists of:
Answer
  • Upper management weekly approvals
  • Automated reports to top management when the project goes out of control
  • An automatic adjustment of processes when deviations are detected
  • Cybernetic loops of feedback to the PM.

Question 11

Question
Project control systems are very valuable to successful projects, and the typical cost of the control systems is in the range of _________ percent of total project cost.
Answer
  • 10 to 15%
  • 5 to 10%
  • 15-20%
  • 1 – 5%

Question 12

Question
Cybernetic control systems are:
Answer
  • Positive feedback loops
  • Negative feedback loops
  • Very difficult to implement
  • Relatively expensive and difficult to use.

Question 13

Question
The stewardship of human resources requires __________ the growth and development of people.
Answer
  • mandating
  • controlling and maintaining
  • demolition
  • flattening

Question 14

Question
When a client wants to increase the scope or functionality of a project, what should the project design engineer reply?
Answer
  • Of course it’s OK. The client is always right.
  • Upper management will decide.
  • We can probably do that for you, and I can prepare a new schedule and cost analysis to fit your new plan/goals.
  • OK and it will not cost you any more.

Question 15

Question
The most common reason for scope creep is:
Answer
  • Natural tendency of the client and project team to try to improve the original plan.
  • Engineering’s natural tendency to be perfectionists
  • Client’s unrealistic expectations for the design
  • Errors and omissions in the original project design

Question 16

Question
Project Management control of physical assets includes
Answer
  • Scheduling of maintenance and repair of all project equipment
  • PMs do not control physical assets, they schedule work.
  • Scheduling of maintenance, repair, and/or replacement of project equipment
  • Planning, scheduling, and graphing of project tasks & equipment

Question 17

Question
Control systems commonly become out of balance because of:
Answer
  • Too many project managers
  • Too few workers
  • Putting too much weight on easy-to-measure factors
  • Overemphasizing the seriousness of cost overruns

Question 18

Question
In a cybernetic control system using a negative feedback loop, the speed or force with which the control operates is, in general, __________ to the size of the deviation from standard
Answer
  • double
  • customary
  • reciprocal
  • proportional

Question 19

Question
In order to gain user acceptance, the control system should appear to be __________.
Answer
  • sensible
  • firm
  • enforced with sanctions
  • lenient

Question 20

Question
When performing control, project managers need to be attentive to __________.
Answer
  • avoiding directive behaviors
  • regulation and conservation equally
  • regulation more than conservation
  • maintaining laissez faire leadership
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