4837659
Description
Quiz by kim.t.dowling, updated more than 1 year ago
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Created by kim.t.dowling
about 8 years ago
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Question 1
Question
Which of the following deliverables belong to the Organisational Change Management work stream during an implementation project?
(More than one answer is correct. Please choose the correct answers)
Answer
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Value Determination.
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Organisational Alignment.
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Organisational and Production Support Readiness Check.
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Project Change Request Management.
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Change Impact Analysis.
Question 2
Question
Which of the following are Organisational Change Management deliverables in the Business Blueprint phase?
(More than one answer is correct. Please choose the correct answers)
Answer
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Sounding Boards
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Stakeholder Analysis
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OCM Roadmap
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Communication Plan
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Change Impact Analysis
Question 3
Question
Organisational Change Management team is most effective when placed in the following position on the project team:
(One answer)
Answer
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Part of the project steering committee
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Execution arm of the PMO
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As a project team reporting to the project PMO
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As a project team reporting to the Integration Manager
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As an indépendant team reporting to the Executive Sponsor
Question 4
Question
The OCM Stakeholder identification activity should include the following:
(More than one answer is correct. Please choose the correct answers)
Answer
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Customers
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Suppliers
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Groups in the organisation that will need to take ownership of the project results
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Executive leadership
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Union leadership
Question 5
Question
What kind of communication is addressed in the Communication Plan in ASAP?
(One answer)
Answer
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Communication to management and steering committee only.
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Communication to project team members only.
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External communication to project stakeholders only.
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External and internal project communication.
Question 6
Question
In summary, Organisational Change Management is about:
Answer
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Reducing follow-up costs
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Higher readiness for change
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Supporting more workarounds and adaptations
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Fewer and lower resistance
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Delivering better technology
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