Pega CSA

Description

Quiz on Pega CSA, created by Peter Johnstone on 07/04/2016.
Peter Johnstone
Quiz by Peter Johnstone, updated more than 1 year ago
Peter Johnstone
Created by Peter Johnstone almost 8 years ago
1136
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Resource summary

Question 1

Question
Select the statement that best describes the relationship between rules and classes. (Choose One)
Answer
  • A) Rules are organized into rule categories and are used to define and configure an application; classes serve as a container for organizing rules into a hierarchy and represent the applicability of rules.
  • B) Rules are organized into rule categories and are used to define and configure an application; classes are used to instantiate certain rule types such as data objects.
  • C) Rules are organized into categories and are used primarly for deploying an application; classes serve as a container for organizing rules into a hierarchy and represent the applicability of rules.
  • D) Rules are organized into categories and are used primarily for deploying an application, in whole or in part; classes are used to instantiate certain rule types such as data objects.

Question 2

Question
SLA-Scenario: Case urgency:10 Initial urgency:15 Goal:10, Time:12 hr Deadline:15,Time 8hr Passed deadline:25, time 1 day SLA starts 9 am today. Calculate urgency on tommorrow 9 am?
Answer
  • calculate
  • calculate again

Question 3

Question
Select the statement that best describes a worklist for a specific operator ?
Answer
  • A list of all cases assigned to that operator
  • B. A list of all cases assigned to their manager
  • C. A list of all assignments pending for that operator
  • D. A list of all cases created by that operator

Question 4

Question
Select the two statements about Work Parties that are true (Choose Two)
Answer
  • A. Work Parties are used to identify email recipients
  • B. Work parties are used to capture customer data
  • C. All work party roles for a given case type are typically defined in a single work party rule.
  • D. Work parties identify which operator is currently assigned to a case.
  • E. Work parties identify which operators have performed assignments on a case.

Question 5

Question
In order to enable the dynamic calculation feature of a Declare expressions rule,The “Enable Expression Calculation” box must be checked in which rule? (Choose one)
Answer
  • A.Portal
  • B.Declare Expression
  • C.HTML
  • D.Harness

Question 6

Question
Select the artifacts that can be defined using the New Application wizard. (Choose Two)
Answer
  • A) Data Types
  • B) Specifications
  • C) Case Types
  • D) Data Pages
  • E) Requirements

Question 7

Question
While configuring a process flow in “draft mode”, we add shapes to describe a process, then we _________, ___________and_________. (Choose Three)
Answer
  • A. Provide instructions for each assignment
  • B. Create mock user interfaces
  • C. Identify decision outcomes
  • D. Add data pages to define the data structure
  • E. Add audit notes to flow shapes

Question 8

Question
Primary path stages can be defined as: (Choose Two)
Answer
  • a) Stages that can be transitioned either manually or automatically
  • b) Stages that can only be transitioned in the order defined in case map
  • c) Stages that represent a normale course of events when describing a case
  • d) Stages with no conditions or logic between steps

Question 9

Question
Which one of the following rules can use backward chaining as a method of propagation ?(Choose one)
Answer
  • A.Rule-Declare-Expression
  • B.Rule-Declare-OnChange
  • C.Rule-Declare-Constraint
  • D.Rule-Declare-Trigger
  • E.Rule-Declare-CaseMatch

Question 10

Question
Which features are available when using tracer (choose two)
Answer
  • A.You can set a breakpoint for a specific step within an activity
  • B.Open an named clipboard page to display current data
  • C.Select which requestor session you wish to trace
  • D.Re-run a specific set of steps with updated data

Question 11

Question
Which property mode implements an ordered list ?
Answer
  • A. Page
  • B. Page Group
  • C. Value List
  • D. Page List

Question 12

Question
Select the statement about a subcase creation that is incorrect
Answer
  • A. A subcase cannot be created manually by an end user
  • B. A subcase can be created using a smart shape
  • C. A subcase can be created in a stage step
  • D. A subcase can be created automatically when a parent case is created

Question 13

Question
Which one statement best explains how you can control navigation within a screen flow?
Answer
  • A. Each step in the screen flow allows you to determine if u can jump to this step or if you can only jump back after it has been completed
  • B. Screenflows only support assignment shapes thus always have a predefined number of steps to complete
  • C. The harness determines if u r able to jump forward to future steps in a screen flow
  • D. Screen flows force the end user to walk through the flow in sequential order without the ability to jump from one screen to another

Question 14

Question
For the Property having the Type ( True or False) , which of the following value entered for the property is as internal representation true.
Answer
  • a)1
  • b)-1
  • c)Y
  • d)All of the above

Question 15

Question
Select the statements that best describe a sub case.( choose three)
Answer
  • a) Sub cases are typically used when there are conditions between stages
  • b) Sub cases are typically used when there are conditions between steps
  • c) Sub cases are usually executed outside the context of the parent case
  • e) Sub cases usually involve different work parties than the parent case
  • f) Sub cases typically focus on a subset of data relative to the parent case.
  • d) Sub cases are typically used to control when the parent case can progress

Question 16

Question
What is the best way to show an error message when a user inputs some wrong data and submits.
Answer
  • a) Have a separate layout for error message and show based on a condition
  • b) Create a message rule and associate with a validate rule
  • c) Add a custom error message to edit validate rule
  • d) Create an error message on validate rule.

Question 17

Question
1) PAssed Deadline is measured
Answer
  • a) from the deadline
  • b) from the start of assignment
  • c) from the goal

Question 18

Question
2) Pega Guardrails have little or no impact on the application.
Answer
  • a) True
  • b) False

Question 19

Question
4) Which is the best way to cache data from external system
Answer
  • a) Data Transform,
  • b) Data Table,
  • c) Data Page

Question 20

Question
5) City property of Shipping address class needs to be mapped to Billing address using Data transform. What should be the source property.
Answer
  • a) .Shippingaddress.City
  • b) .City
  • c) .Billingaddress.city
  • d) Shippingaddress.city

Question 21

Question
7) Routing can be referenced in:
Answer
  • a)Data Transform,
  • b) Decision Table
  • c) Decision Tree,
  • d) When

Question 22

Question
When a user enters a claim request, they need an option to save their progress so they do not lose their changes. Select the best option to satisfy this requirement.
Answer
  • A. The user should contact the administrator so they can save their changes
  • B. The system saves the changes without the user submitting the request
  • C. Add an optional action to save their progress
  • D. Add an optional process to save their progress

Question 23

Question
Which shape can be used for user to decide which flow need to be taken?
Answer
  • a) Decision
  • b) Assignment
  • c) Connector
  • d) Fork

Question 24

Question
A decision shape in a flow can represent either a decision or a fork. Which statement describes difference between a decision and a fork?
Answer
  • A. A decision references a rule; a fork does not
  • B. There is no difference; a decision and a fork are interchangeable
  • C. A fork references a Boolean expression; a decision does not
  • D. A decision requires an Else connector, but a fork does not

Question 25

Question
A when rule is used to manage multiple source for a data page
Answer
  • A. True
  • B. False

Question 26

Question
SLA-Scenario: Case urgency:10 Initial urgency:15 Goal:10 ,Time:1 day Deadline:15,Time: 3 day Passed deadline:25 , Time: 1 day When nobody has worked on the case, after 4 days what will be the urgency?
Answer
  • 75
  • 55
  • 50

Question 27

Question
Which rule type is not classified as decision rules?(Choose one)
Answer
  • A. Decision tree
  • B. Declare Expressions
  • C. Decision table
  • D. When
  • E. Map value

Question 28

Question
Which statement describe the use of methods in an activity?(Choose two)
Answer
  • A. Methods are atomic operations performed in activity steps
  • B. Methods are the same as Java methods
  • C. Methods can be applied to clipboard pages
  • D. You can create activity methods for use in your activities

Question 29

Question
How PRPC access the services from exteral system
Answer
  • a) connector
  • b) data page
  • c) service
  • d) data table

Question 30

Question
An application is currently configured to send an email if an assignment is not completed in 2 days. It must be changed so that it is sent after 1 day instead. Where would this be configured?
Answer
  • A. The correspondence rule
  • B. The service level rule
  • C. The notification activity
  • D. The assignment shape

Question 31

Question
Select the statements that best describe the purpose of Data Transform (Choose two)
Answer
  • A. To retrieve data from external system of record.
  • B. To store data obtained from an integration request.
  • C. To update the value of a property.
  • D. To manipulate data copied from one case to a subcase.

Question 32

Question
Best practices for reusable UI’s _____________ (Choose 3)
Answer
  • A.Makes it easier to use the same control type through out a section.
  • B.Makes it easier to provide a common set of data elements across multiple screens.
  • C.Helps in providing a consistent UI structure and layout.
  • D.Makes it easier to port the application to another platform

Question 33

Question
CustomerSatisfaction is an integer property value; 10 means “Gold”, 9 means “Silver”, and 8 means “Bronze.” Which rule type is the LEAST appropriate for directing case processing in a flow based on Customer Satisfaction?
Answer
  • a) When rule
  • b) Decision tree
  • c) Declare expression
  • d) Decision table

Question 34

Question
Which of the following best describes the purpose of Application Express? (Choose One)
Answer
  • a) To build a simple application that will be used for prototyping
  • b) To build an application “from scratch”, when an Application Profile is not necessary or available
  • c) To build an enterprise-scale application that encourages reuse, including the Enterprise Class Structure
  • d) To build an application profile that will be fed into the Application Accelerator

Question 35

Question
An Access group does not store information about (Choose One)
Answer
  • A. The Primary portal for all users belonging to that group
  • B. How the users are authenticated
  • C. The list of all users belonging to that group
  • D. The Application record

Question 36

Question
Which of the following cannot be a source to a repeating grid?
Answer
  • A.Data page
  • B.Report definition
  • C.Page list
  • D.Data transform

Question 37

Question
A section cannot be referenced in a
Answer
  • A.Layout
  • B.Portal
  • C.Harness
  • D.Flow Action

Question 38

Question
Which statement best describes how a service level affects the urgency value of an assignment or a case?
Answer
  • a) When a given milestone is reached, the urgency value is set to the specified value in that milestone.
  • b) When a given milestone is reached, the current urgency value is checked. If it is greater than the valuespecified in that milestone, the Escalation Action is triggered.
  • c) If the current urgency value is less than the urgency value specified in the milestone, It is adjusted to theurgency value specified in that milestone – otherwise, it remains the same.
  • d) When a given milestone is reached, the specified urgency value is added to the current urgency value.

Question 39

Question
Which is a valid case type
Answer
  • a) SAE-HRServices
  • b) SAE-HRSERVICES-WORK
  • c) SAE-CREATECANDIDATE
  • d) SAE-HRSERVICES-WORK-CREATECANDIDATE

Question 40

Question
Select the statement that best define a rule.(Choose Two)
Answer
  • a) Rules are used to define and configure an application
  • b) Rule are organized in RuleSets, which are then organized into class
  • c) An application can only contain one instance of a specific rule
  • d) Rule are organized or classified into rule categories

Question 41

Question
What can be a source of repeating layout (choose two)
Answer
  • a) Data transorm
  • b) Data page
  • c) Page list
  • d) Report definition

Question 42

Question
Which one of the following stmts is true abt worklists and workbaskets (Choose one)
Answer
  • A. Work can only be routed to a worklist if a data-admin-operator-id exists for the specified worklist
  • B. Getnextwork only uses workbaskets when determing which work to process
  • C. WorkBaskets automatically notify all eligible oprators that new work exists
  • D. Work can only be routed to a workbasket if a Data-Admin-Operator ID exists for the specified WorkBasket

Question 43

Question
Which of the following is a step in the rules resolution process? (Choose one)
Answer
  • A.PRPC clears the rule cache to free memory
  • B.PRPC discards rules instances that are not in an applicable RuleSet
  • C.PRPC adds rules instances with availability set to “Yes” or “Final” to the cache
  • D.PRPC ranks rule instances according to their availability

Question 44

Question
When creating an application with both implementation and framework classes, which class would be the directed parent of work class in the implementation layer?(Choose one)
Answer
  • A.The class group in the inheritance layer
  • B.The class group in the framework layer
  • C.The corresponding work class in the framework layer
  • D.Data-
  • E.Work-

Question 45

Question
Which property cannot reference a Decision Tree?
Answer
  • a) Routing Activity
  • b) Flow
  • c) Declare Expression
  • d) Decision Shape

Question 46

Question
Which of the following statements is considered an application development best practice?
Answer
  • A. Save a copy of the standard Pega properties in the application if they are used
  • B. Build applications without change control, in order to complete projects more quickly
  • C. Build applications that are more easily adaptable to inevitable business change
  • D. Launch applications as soon as possible so that performance testing can be done in Production

Question 47

Question
Which UI component should you use to format the presentation of a property’s value?
Answer
  • A. Inline Style Editor
  • B. Function rule
  • C. Section
  • D. Control rule

Question 48

Question
Which of the following are true about classes? (Choose Two)
Answer
  • A. Classes represent the applicability of rules
  • B. Classes are used to control access to applications
  • C. Classes group rules for deployment
  • D. Classes play a key role in deciding the scope of a rule

Question 49

Question
Which Property Type allow the property to hold text strings that cannot contain tabs, carriage returns, and line feeds?
Answer
  • a)Text
  • b)Password
  • c)Identifier
  • d)None of the above

Question 50

Question
Select the possible configurations that can be done in a repeating grid?(Choose Two)
Answer
  • A. Page size ca be altered by the end user at runtime
  • B. Select the pagination format
  • C. Select if column can allow filtering
  • D. Changing to a different layout format depending on the screen resolution

Question 51

Question
You can configure a PASSED DEADLINE milestone for a case.
Answer
  • A. True
  • B. False

Question 52

Question
What is the primary use of a Ruleset?
Answer
  • a) Used for easy deployment and migration to different server.
  • b) Configure Applications
  • c) Manage versions of rules.
  • d) Group rules together.

Question 53

Question
Select the statement that best define a rule. (Choose Two)
Answer
  • a) Rules are used to define and configure an application
  • b) Rule are organized in RuleSets, which are then organized into class
  • c) An application can only contain one instance of a specific rule
  • d) Rule are organized or classified into rule categories

Question 54

Question
Which property cannot reference a Decision Tree.
Answer
  • a) Routing Activity
  • b) Flow
  • c) Declare Expression
  • d) Decision Shape

Question 55

Question
Expressions that are backward chaining (set to “Whenever Used”) execute when ___________. (Choose One)
Answer
  • a)the target property is referenced ONLY in data transforms or activities
  • b)data is committed to the database
  • c)dependent properties are changed
  • d)the target property is referenced in any way

Question 56

Question
Which feature would you use to copy the highest version of every rule in a RuleSet to a new version? (Choose One)
Answer
  • a)Copy/Merge RuleSet
  • b)Refactor on import
  • c)Skim a RuleSet
  • d)Lock and Roll

Question 57

Question
In Pega7, which of the following enhancement have been made to the locking mechanism?(Choose two)
Answer
  • a)The Locking mechanics can be configured to obtain the lock only when submitting an action and not when opening the case instance
  • b)The Subcase locking mechanism is always the same as parent case configuration, whether the subcase is instantiated as standalone case or not
  • c)parent cases are always locked when the child cases are being worked on to protect the integrity of the case
  • d)We can configure case instances to be locked on a case by case basis

Question 58

Question
A Customer wishes to have rules that are managed by two groups of people, such that each group cannot view the rules of other and each group can deploy their rules to production and subsequently update them at different times. what are best specialization technique to be used?
Answer
  • a)Class
  • b)Both class and ruleset
  • c)Ruleset
  • d)Both ruleset and circumstance
  • e)Both Circumstance and class
  • f)Circumstance

Question 59

Question
When condition rules can be referenced in which of the following rules?
Answer
  • a)activity rules
  • b)flow rules
  • c)both (a) and (b)
  • d)property rules

Question 60

Question
What statements most accurately explains private check-outs? (Choose Two)
Answer
  • a)When checking in a private checked-out rule manual merging might be required
  • b)Private check-out is only available for a user who has previously checked in the rule
  • c)Locking a RuleSet prevents private check-outs
  • d)Private check-out is available if the rule is checked-out by someone else
  • e)Use the check-out setting in the operator preferences to specify the preferred check-out method (standard/private)

Question 61

Question
A property of which of the following modes is known as an aggregate property?
Answer
  • a)Value List
  • b)Page List
  • c)Value Group
  • d)All of the Above

Question 62

Question
Subcase Instantiation can be configured in the _______________________?(Choose two)
Answer
  • a)Details tab of the case designer of the subcase
  • b)Step configuration of the case designer of the parent case
  • c)Details tab of the case designer of the parent case
  • d)Step Configuration of the case designer of the subcase

Question 63

Question
Which of the following are Optional Fields for Rule-Obj-Property form ?
Answer
  • a)Property Stream
  • b)Edit Validate
  • c)Maximum Length
  • d)All of the Above

Question 64

Question
Which of the following statements is most accurate regarding declarative rules? (Choose One)
Answer
  • a)Declarative rules run in a separate thread
  • b)Declarative rules improve developer productivity and reduce risk by making PRPC responsible for executing the rules
  • c)Declarative rules should only be used in pure business rules engine applications
  • d)Declarative rules can only be used for numeric computation

Question 65

Question
Mid Process Dependency involves the _______________?
Answer
  • a)Split for each shape
  • b)Split join shape
  • c)Wait shape
  • d)Assignment shape

Question 66

Question
Which of the following is a RuleSet versioning practice that is prevented by PRPC? (Choose One)
Answer
  • a)Skipping RuleSet versions
  • b)Having two unlocked versions of the same RuleSet
  • c)Locking a RuleSet that has rules currently checked out
  • d)Unlocking a RuleSet that was once locked

Question 67

Question
If the stages could not be edited for a specific case because the rule is locked. What rule could be locked?
Answer
  • a)pyConfigureStages Flow rule
  • b)pyConfigureStages Case Type rule
  • c)pyDefault Case Type rule
  • d)pyStartCase Flow rule

Question 68

Question
Which of the following is not the prefix of Process Commander standard properties?
Answer
  • a)px
  • b)py
  • c)pw
  • d)pz

Question 69

Question
Identify the best pratices for processing design (Choose Three)
Answer
  • A. Consolidate processing steps into as few flows as possible
  • B. Use a utility shape to set work status
  • C. Name flow shapes to crearly communicate intent
  • D. Create reusable flow shapes
  • E. Use each shape for its intended purpose
  • F. Restrict the number of connectors leading away from an assignment to five (5) or less

Question 70

Question
To open a bank account, an end user must identify whether they are employed full-time or part-time. In the user interface, this selection is implemented as a check box. When implementing the property referenced by the check box, the property type should be:
Answer
  • A. Integer
  • B. Boolean
  • C. Text
  • D. TrueFalse

Question 71

Question
An application is currently configured to send an email if an assignment is not completed in 2 days. It must be changed so that it is sent after 1 day instead. Where would this be configured?
Answer
  • a) The correspondence rule
  • b) The service level rule
  • c) The notification activity
  • d) The assignment shape

Question 72

Question
The Property Optimization wizard is used to:
Answer
  • A. Create properties in a data class
  • B. Store properties in the BLOB to reduce database table space
  • C. Store properties on the clipboard more efficiently
  • D. Improve report performance

Question 73

Question
Use a single step assignments in a stage when you: (choose two)
Answer
  • a) Want to transition to a another case stage
  • b) Require no logic between assignment and the next step
  • c) Need to call a subprocess
  • d) Have a single actor perform the assignment

Question 74

Question
Report Definitions can be used on which of these use cases? (Choose three)
Answer
  • A. To filter the results of a page list
  • B. As an indirect source for a drop down list
  • C. As a source for a data page
  • D. To copy data from one page list to another page list
  • E. To report on business and process metrics

Question 75

Question
What is the most appropriate “Applies To:” class for a section used to display data elements contained in a page property
Answer
  • A. The class where the flow action is defined
  • B. The class where the data elements for the page property are defined (Missed)
  • C. The class where the case type is defined
  • D. The class where the page property is defined

Question 76

Question
Routing can be decided by using: (Choose Two)
Answer
  • A. A decision tree
  • B. A decision table
  • C. A when rule
  • D. A data transform

Question 77

Question
When implementing a case type, the best course of action is to:
Answer
  • A. Implement processes, then associate them with steps, and then identify stages
  • B. Identify stages, then identify steps, and then implement processes
  • C. Identify processes, then implement stages, and then add steps
  • D. Implement stages, then identify steps, and then implement processes

Question 78

Question
Which types of content can a system architect find on the clipboard?
Answer
  • A. Information about a case currently open by an end user
  • B. All node-level pages created by their application
  • C. Information about the case they are currently working on
  • D. Information about all cases open by users

Question 79

Question
A validate rule tests multiple fields. When a value fails validation, the remaining fields are tested:
Answer
  • A. If validate rule uses input-qualified validation
  • B. If the continue validation flag is enabled
  • C. If the validate rules was called from another validate rule
  • D. No specific configurations is necessary

Question 80

Question
Pega Guardrails have little or no impact on the application
Answer
  • a) True
  • b) False

Question 81

Question
Which statement about a flow diagram is NOT true?
Answer
  • A. A flow diagram can be marked as “draft” for initial editing
  • B. A flow diagram is primarily used for documentation
  • C. A flow diagram is built and edited directly in Designer Studio
  • D. Every shape in a flow diagram have a single intent

Question 82

Question
Which of these are typically configured on a dynamic layout? (Choose Two)
Answer
  • A. Alignment of field values
  • B. Label Positioning
  • C. Align columns and rows to present data in spreadsheet
  • D. Number of columns in each row

Question 83

Question
A decision in a flow can represent either a decision or fork. Which statement describes difference between a decision and a fork?
Answer
  • a) A decision references a rule; a fork doesn’t
  • b) There is no difference; a decision and a fork are interchangeable
  • c) A fork references a Boolean expression; a decision doesn’t
  • d) A decision requires an else connector, but a fork doesn’t

Question 84

Question
____________ contains information about people, companies and organizations interested in a case.
Answer
  • A. A workgroup
  • B. An Access Group
  • C. A WorkParty
  • D. An Operator

Question 85

Question
You have been asked to model an expense report case that has the following requirements. • An expense report is completed by an employee. • An expense report is approved by a manager. • An expense report with client expenses should be audited. • An expense report is paid to an employee. Which requirement could be implemented as an alternate stage?
Answer
  • a) An expense report is paid to an employee
  • b) None of these should be implemented as an alternate stage
  • c) An expense report with client expenses should be audited
  • d) An expense report is approved by a manager.

Question 86

Question
A stage can be ________ (Choose Two)
Answer
  • A. Transitioned only when all subcases are resolved
  • B. Skipped based on the result from a decision table
  • C. Both an alternative case stage and resolution case stage
  • D. Skipped based on a specific when condition

Question 87

Question
Review the following screenshot. In the Miscellaneous Item section, the user can wnter several item name. The entered value are storen in Items property. Which type of property is this?
Answer
  • A. Single Value
  • B. Value
  • C. Page List
  • D. Page

Question 88

Question
Which component defines and implements an interface between an external application acting as a client and a PRPC system acting as a server?
Answer
  • A. Data Page
  • B. Service
  • C. Connector
  • D. Report Definition

Question 89

Question
A data page is refreshed if the condition in the Do not reload when field is true.
Answer
  • A. True
  • B. False

Question 90

Question
Which of the following statements best describes the purpose of the Data Propagation feature?
Answer
  • A. Copy property values between unrelated cases
  • B. Copy property values from a subcase to a parent case
  • C. Copy property values from a parent case to a subcase
  • D. Copy property values from a template to a case

Question 91

Question
which Decision rule type is best used to handle nested “if” condition?
Answer
  • A. Data Transform
  • B. When Rule
  • C. Decision Table
  • D. Decision Tree

Question 92

Question
Other than the description, what key component is identified in a specification?
Answer
  • A. Subject Matter Expert (SME) fot that specification
  • B. Resources working on the specification
  • C. Time needed to implement the specification
  • D. Rules that we need to create to implement the specification

Question 93

Question
Data pages can be populated from a: (Choose Two)
Answer
  • A. Report definition
  • B. Local list defined in a property
  • C. Data transform
  • D. Drop down list

Question 94

Question
Smart shapes can be used ______________
Answer
  • A. To implement a task that can be done on all steps in a process
  • B. To implement a task that is commonly used
  • C. To implement a task that requires user intervention
  • D. To create a child case that can have more than on parent

Question 95

Question
Application express doesn’t create
Answer
  • a) Application profiler
  • b) Specification document
  • c) Application document
  • d) All of the above

Question 96

Question
It is possible for you to notify a customer (work party) if a milestone is missed, using a service level.
Answer
  • A. True.
  • B. False

Question 97

Question
When are Data Pages created on the clipboard?
Answer
  • A. At system startup
  • B. When first accessed
  • C. When the user logs in
  • D. When the previous version expires

Question 98

Question
Which of the following statements are true regarding repeating grids? (Choose Two)
Answer
  • a) Repeating grids can use a list data page as a source
  • b) Repeating grids can be used to display data in rows and columns
  • c) Repeating grids can be used to display a page property
  • d) Repeating grids can use a data table as a source

Question 99

Question
Select the scenario where PEGA is an appropriate system of record for data ? (Choose Two)
Answer
  • A. A list of all calls received from a customer
  • B. Maintain account types given to customer
  • C. Maintain accounts each customer holds
  • D. A list of customer phone numbers

Question 100

Question
Which statements best describe the purpose of a data transform (Choose Two)
Answer
  • A. To retrieve data from an external system of record
  • B. To update the value of a property
  • C. To store data obtained from an integration request
  • D. To manupulate data copied from one case to a subcase

Question 101

Question
You are designing a case type that has a series of steps to take when a case is rejected. How should you best model this requirements?
Answer
  • A. Add an alternate stage to the case type to handle the rejection process
  • B. Add an optional process on an alternate stage to handle the rejection process
  • C. Add an optional process on a primary stage to handle the rejection process
  • D. Add an optional action on a primary stage to handle the rejection process

Question 102

Question
A review-type harness allows a user to:
Answer
  • A. Review the information and take only local actions
  • B. Review the information and not take any action
  • C. Review the information and take any applicable actions on that assignment
  • D. Review the information and either approve or reject

Question 103

Question
A control specified in the cell of a section takes precedence over the control definde in the property value
Answer
  • A. True
  • B. False

Question 104

Question
Select the best approach to verify than an end user enters an email address in the correct format
Answer
  • A. Use a drop-down list to provides a set of allowed values
  • B. Use an edit validate rule to match the format to an expected pattern
  • C. Use a validate rule to match the format to an expected pattern
  • D. Use a data transform to match the correct format to and expected pattern

Question 105

Question
Which of the following are benefits of using Data Pages in an Application? (Choose Two)
Answer
  • A. Allows access to data directly from Data Pages rules
  • B. Make application more reusable
  • C. Increase performace due to caching
  • D. Keeps the date layer separate from business logic, UI and process

Question 106

Question
Select the valid options for instantiating a subcase. (Choose three)
Answer
  • a) Automatic instantiation
  • b) Manual instantiation
  • c) Conditional instantiation
  • d) Declarative instantiation
  • e) Procedural instantiation

Question 107

Question
Which of the following should be done to check that a property is greater than zero.
Answer
  • a) Declare the property as decimal and create an edit validate rule to check if greater than zero.
  • b) Declare the property as decimal and create an validate rule to check if greater than zero.
  • c) Declare the property as integer and create an edit validate rule to check if greater than zero.
  • d) Use a Validate rule to check if it is numeric and greater than zero.

Question 108

Question
Which control should you use to implement the functionality demonstrated in this example?
Answer
  • a) Dropdown sourced by a data page that can filter choices based on selection
  • b) AutoComplete
  • c) Dynamic Select
  • d) Dropdown sourced by a local list

Question 109

Question
Two case types in the same application use the same section. What would be the most appropriate “Applies To:” class for the section?
Answer
  • A. Both ORG-App-Work-CaseTypeOne and ORG-App-Work-CaseTypeTwo
  • B. ORG-App
  • C. ORG-App-Data
  • D. ORG-App-Work

Question 110

Question
Select the statement that describes the difference between a case and a process.
Answer
  • a) A case cannot have a service level associated with it, while a process can
  • b) A case is performed by many actors, while a process is performed by one actor
  • c) A case identifies the work to perform, while a process defines how the work is performed
  • d) A case doesn’t have a life cycle, while the process has a life cycle

Question 111

Question
Given the following data model, the Address property should be defined as:
Answer
  • a) page
  • b) page list
  • c) There is not enough Information to make this decision
  • d) A value list

Question 112

Question
In an application, an inbound email is used to create a purchase request and accesses an external catalog to retrieve the latest price information. How should you implement each integration? (Choose Two)
Answer
  • a) Purchase Request creation is implemented as a service
  • b) Purchase Request creation cannot be implemented as either a service or a connector
  • c) Purchase Request creation is implemented as a connector
  • d) Price retrieval is implemented as a service
  • e) Price retrieval is implemented as a connector
  • f) Price retrieval cannot be implemented as either a service or a connector

Question 113

Question
Which of the flowing is true of a Declare Expression?
Answer
  • a) They are involved without any explicit refernce
  • b) They are only referenced in a data transform
  • c) They must specify the sequential order in which to run
  • d) They are referenced in a section

Question 114

Question
An alternate stage can be transitioned automatically or manually
Answer
  • a) True
  • b) False

Question 115

Question
Which rule to use for the following case.(Choose 2) Return Grade A for 91-100 Return Grade B for 71-90 Return Grade C for others
Answer
  • a) Decision Table
  • b) Data Table
  • c) When
  • d) Decision Tree

Question 116

Question
When do we use a single assignment in a step?
Answer
  • a) When a subcase is called
  • b) When you want to resolve a case.
  • c) When you want to navigate to a different stage.
  • d) When the assignment shape is not related to the next shape.

Question 117

Question
What are the 2 types present in guardrail warnings? (choose two)
Answer
  • a) Warning types
  • b) Alerts
  • c) Severity levels

Question 118

Question
A chart can be used in both summary and list report.
Answer
  • a) True
  • b) False

Question 119

Question
An assignment can be routed to (Choose 2)
Answer
  • a) Single operator
  • b) Multiple operators
  • c) Access Group.
  • d)Work Basket

Question 120

Question
Node level Pages can be shared among requestors.
Answer
  • a) True
  • b) False

Question 121

Question
Which shape can be used to call a Decision Tree?
Answer
  • a) Assignment
  • b) Decision
  • C) Utility
  • d) Send Email shape

Question 122

Question
Document Wizard does not generate which of the following documents
Answer
  • a) Guardrails Doc
  • b) Application Profile
  • c) Application Document
  • d) Specification Document

Question 123

Question
A validate rule is executed
Answer
  • a) After Page Reload
  • b) After submitting the form
  • c) After user enters an input value
  • d) None of the above

Question 124

Question
Work basket defines
Answer
  • a) pending things with operator.
  • b) pending assignments
  • c) finished tasks

Question 125

Question
What is the primary purpose of an assignment shape in a flow?
Answer
  • a) To pause the flow for an operator to act upon the case
  • b) To assign the case to an external system
  • c) To add work parties to the current case
  • d) To allow the end user to change the work status of the case

Question 126

Question
When are data pages created?
Answer
  • a) When they are first accessed
  • b) When Assignment Started
  • c) When case created
  • d) All of the above

Question 127

Question
Which of the following is not a type of a declarative rule?
Answer
  • a) Declare Index
  • b) Decision Tree
  • c) Data Page
  • d) Constraint

Question 128

Question
What is main purpose of application wizard?
Answer
  • a) Together requirements and specifications.
  • b) To create case types and sub cases
  • c) This is the starting point to start implementing application.
  • d) To prototype an application

Question 129

Question
By default, declare expressions calculate when:
Answer
  • A. The target property is referenced
  • B. All the source properties change
  • C. Any of the source properties change
  • D. The target property does not have a value

Question 130

Question
Select the statement that best describes the Clipboard tools
Answer
  • A. The Clipboard tool is used to copy a data from one page to another
  • B. The Clipboard tool is a debbuggiong tool for end users
  • C. The Clipboard tool calculates and displays the memory allocation for a user session
  • D. The Clipboard tool displays alla the pages, including their properties and values, active in a users’s session

Question 131

Question
To create a report that displays all open cases (.pyStatusWork) and who they are assigned to (.pxAssignedOperatorID), which of these two properties would you need to optimize?
Answer
  • A. Only .pxAssignedOperatorID
  • B. Both .pxAssignedOperatorID and .pyStatusWork
  • C. Property optimizations is not required
  • D. Only .pyStatusWork

Question 132

Question
What’s is the recommended practice to copy properties values from a case to one of its subcases
Answer
  • A. Data Propagation
  • B. Data page
  • C. Properties value are copied automatically, with no configuration needed
  • D. Declare Expression

Question 133

Question
Which of the following classes correspond to a case type
Answer
  • A. MyCo-HRApp
  • B. MyCo-HRApp-Work
  • C. Work
  • D. MyCo-HRApp-Work-EnrollBenefits

Question 134

Question
————reference —————-, which reference —————, which reference rulesets
Answer
  • a) Access group, operatorID, application rules
  • b) Application rules, operatorID, access group
  • c) Access group, application rules, operatorID
  • d) OperatorID, access group, application rules

Question 135

Question
Which of the following is NOT true of a local flow action?
Answer
  • a) It causes the assignment to remain on the current user’s worklist
  • b) It advances the flow
  • c) It can be used to update assignment or case properties
  • d) It permits users to complete an optional task, such as attaching supporting documentation

Question 136

Question
Which rule types can be specified on a flow action rule form, to process data entered by the user.(Choose Two)
Answer
  • a) Data Transform
  • b) Validate
  • c) Service Level
  • d) Edit Validate

Question 137

Question
Attach document is required at start of the claims process and it might be required to update and add documents later in the claims process.
Answer
  • a) Add optional process to add documents at all stages
  • b) Add optional process at case level
  • c) Add optional action for all stages
  • d) Add optional action at case level

Question 138

Question
Optional actions configured in a stage are available for all processes/steps in the stage?
Answer
  • a) True
  • b) False

Question 139

Question
An SLA is defined as below .What would be the value of urgency after5 days of no action. Default Urgency – 10 Initial Urgency – 0 Goal – 1 day -10 Deadline – 3 days – 15 Past Deadline – 1 day – 10 Repeating past deadline – 3 times
Answer
  • a.45
  • b.55
  • c.65
  • d.35

Question 140

Question
Which statement is true about pattern inheritance? (Choose One)
Answer
  • a) It only applies to work classes
  • b) It causes a class to inherit rules from parent classes, matching its prefix to the parent class name
  • c) It is executed after directed inheritance
  • d) It causes a class to inherit rules from a class not related to its parent

Question 141

Question
Given a scenario where the user should accept the terms and conditions. How would you incorporate such a case?
Answer
  • a) Create a flow action and add it as an Optional action in that stage.
  • b) Create an optional process.
  • c) Create a flow action so that it can be called in overlay
  • d) Create a flow action so that it can be called in Modal dialog

Question 142

Question
What does a System Architect see in a Clipboard (Choose Two)
Answer
  • a) The pages created under the nodes for that application
  • b) The case data which he currently opened.
  • c) The case data which is currently opened by end user.
  • d) All cases data opened by the end users.

Question 143

Question
What is the best practice on the number of steps a case might be decomposed
Answer
  • a) 9 +-2
  • b) 7+-2
  • c) < 15
  • d) 5+-2

Question 144

Question
Defined a data page refresh strategy as reload if older than 2 hrs.
Answer
  • a) Data pages will get refreshed after 2 hrs
  • b) None of the above
  • c) Data page will get refreshed after 2 hrs of in-active
  • d)Data page will get refreshed once we access it after 2 hrs of in-active

Question 145

Question
Which rule is used to format a property value?
Answer
  • a) Section
  • b) Control
  • c) FlowAction
  • d) Harness

Question 146

Question
Which of the following represent class for case type
Answer
  • a) PYD-Data
  • b) PYD-HRServices-Work
  • c) PYD-HRServices
  • d) PYD-HRServices-Work-FinalOrder

Question 147

Question
A step in a case implies
Answer
  • a) Action or Actions for resolving a case
  • b) Signal Assignment to Resolve the Case
  • c) None of the above
  • d) Multi Process to Resolve the Case

Question 148

Question
Need to create a report with Case Creation Date and Total order
Answer
  • a) Need not optimize both
  • b) Both need to be optimized
  • c) Only total order needs to be optimized
  • d) Only Creation Date needs to be optimized

Question 149

Question
Which is the best way to cache data from external system
Answer
  • a) Data Page
  • b) Report Definition
  • c) Data Table
  • d) Data Transform

Question 150

Question
Which of the following is not a valid property control
Answer
  • a) Password
  • b) String
  • c) Decimal
  • d) Text

Question 151

Question
Passed Deadline is measured
Answer
  • a) From the deadline
  • b) From the goal
  • c) From the start of assignment
  • d) From start of case

Question 152

Question
What are the scope of a data page (choose three)
Answer
  • a) Requestor
  • b) Case
  • c) Application
  • d) Node
  • e) Thread

Question 153

Question
Relation between customer and address is 1-n then what will be address mode
Answer
  • a) Page group
  • b) Data page
  • c) Page list
  • d) Information is not sufficient

Question 154

Question
Relation between customer and address is 1-1 then what will be address mode
Answer
  • a) Value group
  • b) Page
  • c) Page group
  • d) Page list

Question 155

Question
The use case is to create a purchase request case upon receiving an email and need to fetch the currency values from an external system. How would u implement this scenario?
Answer
  • a) Create a connector for Purchase Request and a connector for retrieving currency values.
  • b) Create a connector for Purchase Request and a service for retrieving currency values.
  • c) Create a service for Purchase Request and a service for retrieving currency values.
  • d) Create a service for Purchase Request and a connector for retrieving currency values

Question 156

Question
Worklist contains (Choose Two)
Answer
  • a) Assignments assigned to operator
  • b) Assignments pending with operator
  • c) Cases assigned to operator
  • d) Assignments part of cases created by operator

Question 157

Question
Auto-Complete can use same source list as of Dropdown
Answer
  • a) True
  • b) False

Question 158

Question
Routing can be reference in: (Choose Two)
Answer
  • a) Data Transform,
  • b) Decision Tree
  • c) When
  • d) Decision Table

Question 159

Question
While preparing report using chart, there must be at least one aggregate column like sum/total/counts/average etc…
Answer
  • a) True
  • b) False

Question 160

Question
Validate rules are referenced in which of the following rule types to validate the properties displayed on the user interface?
Answer
  • a) Flow
  • b) Harness
  • c) Flow Action
  • d) Section

Question 161

Question
You have to create a field to enter only past date. Then what is the best method.
Answer
  • a) Use validate rule
  • b) Use date control
  • c) Use edit validate rule
  • d) Use date property

Question 162

Question
A perform harness can be referenced from: (Choose Two)
Answer
  • a) Connector shape
  • b) Process tab of the flow
  • c) Subprocess shape
  • d) Assignment shape

Question 163

Question
Is it possible to transition stages, using a Multi-step Process?
Answer
  • a) True
  • b) False

Question 164

Question
Which rule to run when a specific condition is to be checked?
Answer
  • a) When
  • b) If
  • c) Edit Validate
  • d) Validate

Question 165

Question
What are the best practices to create a case?
Answer
  • a) Create stages, then steps and then implement processes
  • b) Create processes, then steps and then stages.
  • c) Think, Plan, Iterate
  • d) All of the above

Question 166

Question
Need to create a report with case id and purchase order id then
Answer
  • a) Need to optimize both
  • b) No need to optimize both
  • c) Need to optimize only purchase order id
  • d) Need to optimize only case id

Question 167

Question
Is it possible to include image, spreadsheet In Application Document
Answer
  • a) True
  • b) False

Question 168

Question
What are the steps you follow when you initially draft a UI? (Choose 2
Answer
  • a) Create Decision rules.
  • b) Create dummy UI
  • c) Create notes on Assignment shape
  • d) Create Flow Actions

Question 169

Question
When accessing external database the best practice is to use?
Answer
  • a) Report definition
  • b) SQL Connector
  • c) Database Table class mapping tool
  • d) Stored Procedure

Question 170

Question
Select the statement about a subcase creation that is incorrect
Answer
  • a) A subcase cannot be created manually by an end user
  • b) A subcase can be created using a smart shape
  • c) A subcase can be created in a stage step
  • d) A subcase can be created automatically when a parent case is created

Question 171

Question
Which of the following does NOT describe a declarative rule in PRPC?
Answer
  • a) A single rule that defines a clipboard page that is automatically generated when referenced
  • b) A single rule that validates multiple property values after a form has been submitted
  • c) A single rule that causes an activity to run when instances of a specific class are created, updated, ordeleted in the database
  • d) A single rule that defines the automatic computation of a property value based on an expression

Question 172

Question
A stage can be configured as __________(Choose Two)
Answer
  • a) A starter stage
  • b) An exception stage
  • c) A resolution stage
  • d) An alternate stage

Question 173

Question
Which rule is used to configure how the property displayed on the UI?
Answer
  • a) Page
  • b) Harness
  • c) Sectiond
  • d) Control

Question 174

Question
A decision rule screen shot is here: (Scenario based) What is the result if valueA= 2500 and valueB=600
Answer
  • a) Approve 1
  • b) Approve 2
  • c) Approve 3
  • d) Approve 4

Question 175

Question
When decomposing a case, a step in a case stage represents
Answer
  • a) An action or actions taken to process a case
  • b) A first level for organizing tasks needed to process a case
  • c) A decision needed to process a case
  • d) The components used to implement the tasks for a case

Question 176

Question
Select the statement regarding data tables that are most accurate (choose two).
Answer
  • a) Fields can be page properties
  • b) Fields can be single value properties
  • c) There must be a unique key field
  • d) Fields are not mapped to a database

Question 177

Question
What is the best way to ensure a user enters email in proper format.
Answer
  • a) When Rule
  • b) Use Edit validate
  • c) Constraint
  • d) Use Validate

Question 178

Question
Need to implement a decision tree. Which shape is to be used?
Answer
  • a) Shape 3
  • b) Shape 4
  • c) Shape 2
  • d) Shape 1

Question 179

Question
Need to create a report with Status .pyWorkStatus and Operator ID. What needs to be done?
Answer
  • a) Both need to be optimized
  • b) Only .pyWorkstatus needs to be optimized
  • c) Only operator ID needs to be optimized
  • d) Need not optimize both

Question 180

Question
We need to use flow action sampleFA in casetypeOne and casetypeTwo. Then where will you create sampleFA
Answer
  • a) Sae1-hrservices-data
  • b) Sae1-hrservices-work-casetypeTwo
  • c) Sae1-hrservices-work-casetypeOne
  • d) Sae1-hrservices-work

Question 181

Question
Which of the following best describes Dynamic user interface functionality (Choose Two)
Answer
  • a) Dynamically calculated the totals, when the corresponding values changes
  • b) Dynamically hide or display a part of screen on the basis of condition.
  • c) Refreshes a part of screen on the basis of condition

Question 182

Question
Use of dynamic layout (choose 2)
Answer
  • a) Refreshing a section based on user action
  • b) Displaying a section based on user selection
  • c) Recalculating some values based on user selection/change in values

Question 183

Question
Flow can have multiple end shape.
Answer
  • a) True
  • b) False

Question 184

Question
Passed deadline can be given at case level:
Answer
  • a) True
  • b) False

Question 185

Question
Which of the following cannot be used for decision making
Answer
  • a) When rule
  • b) Decision Table
  • c) Declare Expression
  • d) Decision Tree

Question 186

Question
An application contains a page property named Address. On this page is a single-value text property named City.City is defined in
Answer
  • a) The same class as Address
  • b) The work class
  • c) Any data class
  • d) The data class referenced by Address

Question 187

Question
A CSA needs to do the following activities. Collect customer details and Collect problem details. Based on the problem assign to a user
Answer
  • a) Create 3 sub cases
  • b) Create a multistep process
  • c) Create single assignment
  • d) Create 3 cases

Question 188

Question
Where do u create a section related to all properties in a page which references a data class?
Answer
  • a) In Work Class
  • b) In case where this page is created.
  • c) In data class where the data class is present.
  • d) In Int-

Question 189

Question
Select notify modes (choose two)
Answer
  • a) Mms
  • b) Mail
  • c) Text message
  • d) Voice call

Question 190

Question
A section can be embedded in another section.
Answer
  • a) True
  • b) False

Question 191

Question
For storing property structure of Address, what will you use?
Answer
  • a) Single value property
  • b) Insufficient data
  • c) Page list
  • d) Value list

Question 192

Question
What is the best description of correspondence?
Answer
  • a) Same correspondence can use for both mail and fax
  • b) Correspondence cannot call rules
  • c) Correspondence can call rules
  • d) None of the above

Question 193

Question
Select the decision rule that is most appropriate for implementing a set of nested “if” conditions.
Answer
  • a) Data Transform
  • b) When Rule
  • c) Decision Table
  • d) Decision Tree

Question 194

Question
When we need to select from a large list of dynamically populated values then we give the control as
Answer
  • a) Drop down
  • b) Data page
  • c) Local List
  • d) Auto Complete

Question 195

Question
Which of the following statement best describes the purpose of the data propagation feature?
Answer
  • a) Copy property value between unrelated cases
  • b) Copy property values from a sub case to a parent case
  • c) Copy property values from a parent case to a sub case
  • d) Copy property values from a template to a case

Question 196

Question
If you have to create a page with many required fields then what is the best way
Answer
  • a) Have to create controls and check the required check box.
  • b) Create edit validate
  • c) Create validate and validate on sever side.
  • d) Create validate

Question 197

Question
A service level ____________. (Choose Two)
Answer
  • a) Cannot be added to a subcase
  • b) Can be referenced by a utility shape
  • c) Can be referenced using an Update a Case smart shape
  • d) Can be referenced on an assignment shape
  • e) Can invoke multiple escalation actions

Question 198

Question
We need to create a report with Work status and assignedOperator as columns. How do you optimize the report?
Answer
  • a) No need to optimize any column.
  • b) Optimize Work status and no need of assignedOperator.
  • c) Optimize both Work status and assignedOperator.
  • d) No need to Optimize Work status and optimize only assignedOperator.
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