Question 1
Question
The planning process involves ALL of the following EXCEPT
Answer
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Setting objectives to be achieved.
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Formulating policies and procedures.
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Establishing action plans to get the job done.
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Performing the activities planned.
Question 2
Question
Jonathan Caribe supervises workers in a production/operations department that produces soft drinks. This means that Jonathan can exercise which if the following types of authority or control?
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Delegation authority
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Staff authority
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Span of control
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Line authority
Question 3
Question
Margaret Caribe, the head of the department of Marketing and Sales is working with other heads in assigning the various tasks to be completed in the organization. Margaret and her colleagues are involved with the...
Answer
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Directing function
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Planning function
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Controlling function
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Organizing function
Question 4
Question
The organizational principle which states that there should be a limit to the number of workers that a single manager can effectively supervise is known as:
Question 5
Question
Workers of XYZ Corporation are always invited to share in decision making. The management has adopted a/an
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Authoritarian style of management
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Charismatic style of management
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Participative style of management
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Functional style of management
Question 6
Question
The specialized MIS that supports communication at the workplace is?
Answer
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TPS (Transaction Processing System).
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OAS (Office Administration Support).
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DSS (Decision Support System).
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ATMS (Automatic Teller Machine Support).
Question 7
Question
What is the MIS used to support operational or day-to-day activities such as payment of bills and the production of receipts at the workplace?
Question 8
Question
One of the following is NOT a function of a trade union.
Answer
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Securing equal rights for all female workers
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Working to achieve high levels of compression of workers
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Assisting workers who suffer from stress on the job
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Giving advice to workers who have social welfare problems
Question 9
Question
The organizational structure that dose not permit certain categories of managers to give orders to subordinates is
Answer
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Line authority
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Direct authority
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Top line authority
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Staff authority
Question 10
Question
The management of CSL wishes to inform an acting group director officially of his recent appointment to group director. The method of communication he should adopt is
Answer
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Non-verbal communication
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Visual communication
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Writing communication
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Oral communication